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Unified Communication Secured Gateway for Voice communications

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  1. 1. IPBX for enterprise and small scale Industries <br />A Complete unified Communication <br />www.intellisofttech.com<br />
  2. 2. Table of Content<br /> Review of Business Comm.<br /> IntelliSoft IPX and Capabilities<br /> Business Application Models<br /> Benefits Summary<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />2<br />
  3. 3. Challenges for Teleco<br />Teleco’s Focuses<br />Mobile &gt; Fix Lines<br />Individual &gt; Business<br />The Challenge<br />Minute revenue from fix lines goes down steadily<br />Maintenance cost goes higher(lines and equipments)<br />Difficult to get update and support from telecom vendors<br />Operation cost kept high<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />3<br />
  4. 4. Opportunities for ITSP<br />Easy to Setup Service<br />Line:Internet (no installation, no separate rental)<br />Device simple and affordable (network side, custom side)<br />No geomorphic boundary<br />Unlimited potentials for growth of “services”, and “features”<br />Difficult to Become Giant<br />Stability and Clarity ……. Basis of Teleco’s business<br />Reach-ability ……. Inter-networks (PSTN, Mobile)<br />Custom Service ……. Need time to build up<br />Policy, Cooperation, Numbers<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />4<br />
  5. 5. Opportunities for ITSP<br />Business Customer (a good start)<br />PROS: Larger call volume<br /> Need “services/features”<br /> Has IT personal<br />CONS: Tough requirements on reliability and quality<br />Common Setup in N. America<br />Voice access method: IP Trunk<br />In Business premise: IP PBX + IPPhone<br />Rich feature and services<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />5<br />
  6. 6. IntelliSoft IPX<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />6<br />Mobile<br />Networks<br />PSTN<br />IntelliSoft <br />UCSG-iNGP100/200<br />IntelliSoft <br />UCSG-iNG<br />B1000<br />IntelliSoft <br />UCSG-iNG<br />H500/600<br />IntelliSoft <br />UCSG-iNG<br />2000<br />IntelliSoft <br />UCSG-iNG<br />S6000<br />IntelliSoft <br />UCSG-iNG<br />Office<br />IPF 76<br />(OEM)<br />IPF75<br />IPF73<br />ClearOne<br />AAstra<br />
  7. 7. IPX Product Lines<br />7<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />
  8. 8. IPX Product Lines<br />8<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />
  9. 9. IPX Basic Capabilities<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />9<br />
  10. 10. All in One<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />10<br />ISP<br />ITSP<br />PSTN<br />Router<br />Access Router<br />Firewall<br />VoIP Gateway<br />Firewall<br />VoIP GW<br /> PBX/Key System<br /> PBX <br />All - In - One<br />VoIP Servers<br />SIP<br />VoIP Server<br />Internet<br />
  11. 11. Rich Services<br />PBXBasics<br />Call wait/hold/Xfer/park,3-way<br />Pickup, No distrub, call back, hotline, call id<br />Ring back music, schedule greeting, long distance policy<br />Advanced Services<br />Voice mail,billing,directory services<br />Group call, follow-me, wake up call,IVR<br />ACD, voice recording, paging<br />Convergent Services<br />Online phone management,Listen to voice msg<br /> voice email, click to call, Interwork with CRM<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />11<br />
  12. 12. Basics for a SMB – Scaling up<br />PSTN<br />INTERNET<br />IP<br />PSTN<br />Business Site<br />IntelliSoft IPX P/O/H/E/B<br />102<br />101<br />103<br />104<br />Ethernet Switch<br />111<br />113<br />114<br />Printer<br />Server<br />112<br />115<br />PC<br />PC<br />
  13. 13. Typical SMB Model<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />13<br />Most Calls<br />FAX<br />911 Emergency<br />ITSP<br />Local PSTN<br />510-8888-7777<br />510-2345-6789<br />
  14. 14. ITSP for Business Customers<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />14<br />Carriers<br />E1<br />E1<br />Carrier’s NGN<br />IPX Soft-switch<br />IPX Monitor, Mgmt<br />IPX<br />PBX/Key System<br />INTERNET<br />SMB<br />Enterprise Group<br />Enterprise<br />Keep PBX<br />
  15. 15. Mobile Office<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />15<br />301<br />Home<br />ITSP/PSTN<br />Hotel<br />401<br />INTERNET<br />101<br />102<br />Airport<br />103<br />501<br />Company<br />
  16. 16. Enterprise Secured Voice Intranet<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />16<br />3031<br />3041<br />Local<br />PSTN / ITSP<br />Branch C<br />3051<br />INTERNET<br />Local<br />PSTN / ITSP<br />Local<br />PSTN / ITSP<br />E1<br />VoIP line/trunk<br />PSTN<br />VoIP lines<br />2005<br />2002<br />2001<br />1013<br />1012<br />1011<br />Branch B<br />HQ A<br />
  17. 17. Convert Legacy PBX into Hybrid IP PBX<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />17<br />Local<br />PSTN / ITSP<br />PBX/Key System<br />IPX<br />IPX<br />INTERNET<br />Local<br />PSTN / ITSP<br />Local<br />PSTN / ITSP<br />IPX<br />IPX<br />PBX/Key System<br />PBX/Key System<br />
  18. 18. Extend Service to Remote Cities<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />18<br /><ul><li>Every Extension has a public number
  19. 19. Assign local number to remote extensions</li></ul>Local PSTN/ITSP<br /><ul><li>Globalized centrix
  20. 20. Caller ID works as local</li></ul>5671001<br />5671002<br />INTERNET<br />5671011<br />5671012<br />Encryption<br />Encryption<br />5671021<br />5671022<br />567-1001<br />567-1002<br />567-1011<br />567-1012<br />567-1021<br />567-1022<br />Another Country<br />HQ<br />Branch in Another City<br />
  21. 21. Global Centrex / Service Co-location<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />19<br />ITSP/PSTN<br />ITSP/PSTN<br />7001101<br />7001201<br />7001103<br />7001203<br />8112201<br />8112203<br />8112101<br />8112103<br />(wide area) IPX<br />Internet<br />8112101<br />8112103<br />8112101<br />8112103<br />8112101<br />7001101<br />8112103<br />7001103<br />7001201<br />8112201<br />7001203<br />8112203<br />Country B<br />Country A<br />
  22. 22. Redirect Toll Calls<br />No changes to existing numbers<br />No changes for receiving calls<br />Accept incoming calls<br />No changes for calling out to local numbers<br />ITSP<br />Internet<br />OLD PSTN<br />Carry old numbers<br />Router<br />Toll calls<br />PBX<br />EthernetSwitch<br />
  23. 23. IntelliSoft Based VoIP Service Network<br />A-Z GLOBAL VOICE NETWORK (PSTN, IP TELEPHONY, …)<br />PoP 1<br />PoP2<br />IntelliSoft Accounting <br />and Billing Server<br />ITSP Network<br />ITSP Network<br />PoP: server and gateways<br />A-Z Connections<br />Accounting & Billing Mgmt<br />INERNET<br />Regular Accounts<br />Outbound only/DID accounts<br />Business/Individual<br />Prepay/Post-pay<br />ATA<br />IP Network<br />Calling Card Accounts<br />Home<br />Customer<br />GSM Mobile<br />Customer<br />Business Customer<br />
  24. 24. Layered VoIP Service Network<br />A-Z GLOBAL VOICE NETWORK (PSTN, IP TELEPHONY, …)<br />PoP 1<br />PoP2<br />IntelliSoft Accounting <br />and Billing Server<br />ITSP Network<br />INERNET<br />VoIP Trunks<br />INTERNET<br />Local<br />PSTN<br />Local<br />GSM<br />IntelliSoft <br />Billing Server<br />ATA<br />IntelliSoft <br />Billing Server<br />Whole Seller B<br />Whole Seller A<br />
  25. 25. 8/24/2009<br />IntelliSoft Technologies Inc.<br />23<br />Q&A<br />Thanks.<br />www.IntelliSoft .com<br />
  26. 26. Application Models<br />(Examples)<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />24<br />
  27. 27. Service Model - Business<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />25<br />
  28. 28. Service Model - Residential<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />26<br />
  29. 29. Service Model – Calling Cards<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />27<br />
  30. 30. Service Model - Hotel Chain<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />28<br />
  31. 31. Service Model – Travel Agent<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />29<br />
  32. 32. Service Model – Internet Cafe<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />30<br />
  33. 33. IPX & Broadband Wireless<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />31<br />Secured Data VPN, Secured VoIP<br />WiFi<br />WiMAX Backbone<br />WiFi<br />E1-PRI<br />Controller,<br />Servers<br />PSTN/ITSP<br />
  34. 34. myIPX.net<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />32<br />
  35. 35. Summary: Why IP PBX?<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />33<br />
  36. 36. Hybrid IP PBX<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />34<br />
  37. 37. SMB Network<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />35<br />
  38. 38. Mesh IPX Voice Network<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />36<br />
  39. 39. Star IPX Voice Network<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />37<br />
  40. 40. Mixed IPX Voice Network<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />38<br />
  41. 41. Extranet Interfaces<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />39<br />
  42. 42. Shared Extranet Interfaces<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />40<br />
  43. 43. Call Center<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />41<br />
  44. 44. IVR Example - school<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />42<br />
  45. 45. IVR Example – Internet Service<br />8/24/2009<br />IntelliSoft Technologies Inc.<br />43<br />