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  2. 2. What is a communication?
  3. 3. <ul><li>Communication is the indispensable condition of all social activities and each own person. Communication is the way people transmit messages, feelings to each other. We have many ways to communicate. All of them give the private advantages.  </li></ul>
  5. 5. <ul><li>Body language </li></ul><ul><li>FACE TO FACE : Eyes contact </li></ul><ul><li>Voice, tone </li></ul>
  7. 10. <ul><li>Body language is an important part of communication which can   constitute 50% or more of what we are communicating. If you wish to communicate well, then it makes sense to understand how you can (and cannot) use your body to say what you mean. </li></ul>Body language is an important part of communication which can constitute 50% or more of what we are communicating. if you wish to communicate well, then it makes sense to understand how you can (and cannot) use your body to say what you mean.
  8. 11. The role of body language <ul><li>Can express a thousand words </li></ul>
  9. 13. The role of body language <ul><li>Know what the other people mean through their body language </li></ul>
  10. 15. The role of body language <ul><li>Show emotions </li></ul>
  11. 18. The role of body language <ul><li>Show how to approach a situation </li></ul>
  12. 19. EYES CONTACT
  13. 20. It’s said that “Of all the ways you communicate with people, eye contact is the most powerful; it plays an important role as the regulator of turn talking”. So what is “eye contact”? “ Eye contact” is visual contact with another person’s eyes. It is a form of nonverbal communication and has a large influence on social behavior. Eye contact is a tool, of course, to make full communication take place.
  14. 21. The advantage of eyes contact <ul><li>Know when to stop talking </li></ul><ul><li>Help you connect with that person well </li></ul><ul><li>Make you have mistakes in the talking the least-be willing to talk next thing </li></ul>
  15. 22. Ways to improve the eyes contact skill <ul><li>Talking to a group </li></ul><ul><li>Talking to an individual </li></ul><ul><li>Listening to someone </li></ul><ul><li>Arguing </li></ul>
  16. 23. <ul><li>TONE </li></ul>VOICE
  17. 25. 38% voice and tone <ul><li>Conclude: </li></ul><ul><li>+volume </li></ul><ul><li>+intonation </li></ul><ul><li>+expression </li></ul>
  18. 26. V olume <ul><li>V olume is measured in ‘’cubic’’ units. The volume of a figure is the number of cubes required to fill it completely, like blocks in a box. </li></ul>
  19. 27. Speaking voice <ul><li>>Not all rises and falls in pitch that occur in the course of an English phrase can be attributed to stress. The same set of segments and word stresses can occur with a number of pitch patterns. </li></ul><ul><li>>English has a number of intonation patterns which add conventionalized meanings to the utterance: question, statement, surprise, disbelief, sarcasm, teasing. </li></ul><ul><li>>An important feature of intonation is the use of an intonation accent (and extra stress) to mark the focus of a sentence. Normally this focus accent goes on the last major word of the sentence, but it can come earlier in order to emphasize one of the earlier words or to contrast it with something else. </li></ul>
  20. 28. Expression
  21. 29. <ul><li>Expression is the outward display of that which you think or feel inside. The concept of facial expression concludes: </li></ul><ul><li>>A characteristics of a person that is represented </li></ul><ul><li>>A visual configuration that represented this characteristics </li></ul><ul><li>>The physical basis of appearance or sign vehicle. </li></ul><ul><li>>Typical, some person or other perceive and interprets the signs. </li></ul><ul><li>- Facial expression is importance channel of nonverbal communication. The facial behaviors related to emotion can real part of the feeling side of a person’s private life. Such emotion indicators range from stereotype, full-face expression that is obvious to fleeting partial-face movement that is hard to see. x </li></ul>Expression
  22. 30. W ords 7% words <ul><li>The word is only 7 per cent but it is essential means to communicate. It has to provide clear content that speaker wants to express. Upon the content, we use the appropriate words </li></ul>
  23. 31. TELEPHONE
  24. 32. <ul><li>The telephone is a telecommunications device that is used to transmit and receive sound (most commonly speech ), usually two people conversing but occasionally three or more. </li></ul>
  25. 33. Advantages <ul><li>Sailing emotion through phone </li></ul><ul><li>Immediate feedback </li></ul><ul><li>Verifying contacts </li></ul><ul><li>Being active voice in time. </li></ul>
  26. 34. Some types of phone:
  27. 35. Telephone
  28. 36. Mobile phone
  29. 37. Internet telephony
  30. 38. Pc-to-Pc telephony
  31. 40. <ul><li>Voice chat is a modern form of communication used on the Internet . The means of communicating with voice chat is through any of the messengers. </li></ul><ul><li>Voice chat include individual voice chat with another person, as well as conference call type voice chat facilities, like chat rooms, chat group, meeting. </li></ul>
  32. 41. Some dominant voice chat services <ul><li>Yahoo! Messenger </li></ul><ul><li>AOL Instant Messenger </li></ul><ul><li>Windows Live Messenger </li></ul><ul><li>Rocket Messenger </li></ul><ul><li>Paltalk </li></ul>
  33. 42. Advantages <ul><li>For learning language: talking direct with foreigner </li></ul><ul><li>Avoid any arguments easily </li></ul><ul><li>Identify the person’s character, emotion,… </li></ul><ul><li>Express your emotion </li></ul><ul><li>Saving money for talking abroad </li></ul><ul><li>Creating private room </li></ul><ul><li>Being active voice </li></ul>
  34. 43. Writing
  35. 44. Letters (the hand-writing letters)
  36. 45. <ul><li>Letters is a communicating form by writing. It is very common when there was not the appearance of Internet. Letters have many kinds: love letters, applicant letters, sorry letters, thanks letters, inviting letters… Each has a private content, but all of them are the connection of   word and authors’ sentiment. </li></ul>
  37. 46. The advantages of letter
  38. 47. Prepare the form carefully <ul><li>Love letter </li></ul>
  39. 48. Change contents, words easily
  40. 49. Show your felling easily, dramatically
  41. 50. Emails
  42. 51. <ul><li>Email is a system sending and receiving letters on Internet </li></ul>
  43. 52. The advantages of email <ul><li>Communicate quickly with anyone on the Internet. </li></ul>
  44. 53. The advantages of email <ul><li>Communicate quickly with anyone on Internet </li></ul><ul><li>Send letters, notes, files, data, or reports all using the same techniques. </li></ul>
  45. 54. The advantages of email <ul><li>Don't have to worry about interrupting someone when you send email. </li></ul>
  46. 55. The advantages of email <ul><li>Deal with your email at a convenient time </li></ul>
  47. 56. The advantages of email <ul><li>Don't have to be shy about using email to communicate with anyone </li></ul>
  48. 57. The advantages of email <ul><li>The cost is very cheap despite how the distance or content is. </li></ul>
  49. 58. Mobile messages and chatting
  50. 59. Chatting + Mobile message
  51. 60. Chatting <ul><li>Chatting is talking idly in the form of written communication through internet. If a person wants to chat with another, he/ she must have a nickname. In addition, the sender and the receiver have to online at the same time. His/ her messages are transmitted immediately </li></ul>
  52. 63. Mobile message <ul><li>Mobile message: is also one of kinds of written communication. But unlike to chat, you use your cell phone to send and receive your messages. The messages are transmitted immediately but you can read it whenever you want. </li></ul>
  53. 64. The advantages of Mobile messages and chatting <ul><li>With chatting, you use daily language, speaking language. So it’s easy to use interjection=> show your feeling </li></ul>
  54. 65. The advantages of Mobile messages and chatting <ul><li>Creating many unique and special pictures to wish somebody for a happy New Year or happy birthday or merry christmas </li></ul>
  55. 66. The advantages of Mobile messages and chatting <ul><li>In addition, in chat and mobile message you pay a little attention to basic roles of grammar and format </li></ul>
  56. 67. The advantages of Mobile messages and chatting <ul><li>Because you are not facing with listeners, it’s easy to hide your feeling, attitude. Therefore, you can state things that face-to-face communication can’t obtain. </li></ul>
  57. 68. The advantages of Mobile messages and chatting <ul><li>With mobile messages, you have time to edit and revise before sending it. Moreover, you can not answer if you feel it’s not necessary or difficult </li></ul>
  58. 69. Advices for mobile messages and chatting <ul><li>To present your messages effectively, you should use symbols, pictures, and images ..., such </li></ul>To present your messages effectively, you should use symbols, pictures, and images ...,
  59. 70. Capital letters
  60. 71. Conclusion <ul><li>In conclusion, there are many ways to send your message. Each of them has the private advantages. If you want to transmit your messages successfully, you should mention these questions: what is your message? Who is the object of your message? What is the listener’s attitude when he read or listen the message? </li></ul>