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Unit 1(cs)

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Unit 1(cs)

  1. 1. CommunicationCommunication SkillsSkills ByBy Dr.Dushyant NimavatDr.Dushyant Nimavat Assistant Professor in English Language & CommunicationAssistant Professor in English Language & Communication SkillsSkills B.B.A. Dept.B.B.A. Dept. Gyanyagna College of Science and ManagementGyanyagna College of Science and Management E-mail: dushyantnimavat76@gmail.com Blog: dushyantbnimavat.blogspot.com
  2. 2. Introduction • The exchange of information, ideas and knowledge between sender and receiver through an accepted code of symbols. • Two way process • The term ‘communication’, derived from a Latin term ‘communicare’. • Sender-Encoding-Mediums-Decoding- Receiver-Feedback
  3. 3. Process of Communication Medium Feedback Sender Receiver encode decode
  4. 4. Noise in Communication • Physical Noise (channel) • Psychological Noise • Reasons: • Faulty background, surrounding noise, high volume, illegible handwriting • Ambiguous sentence structure, faulty grammar, misspelling, incorrect pronunciation or punctuation
  5. 5. General & Technical Communication • General: • Contains a general message • Informal in style and approach • No set pattern • Mostly oral • Not always for a specific audience • No use of technical terms or graphics • Technical: • Contains a technical message • Mostly formal in style and approach • Follows a set pattern • Both oral and written • Always for a specific audience • Frequently involves jargons, graphics etc.
  6. 6. Meaning in Communication • Language employs a combination of words to communicate ideas in a meaningful way. • By changing the word order in a sentence, you can change it’s meaning, and make it meaningless. • E.g.: I eat rice only. • I only eat rice.
  7. 7. Characteristics of Language • 1-Artificial: • It’s a man made system. • Man modifies meanings of words as per the need. • E.g. ‘nice’-means good • It’s Latin root ‘nescire’ means to be ignorant • And in 13th century it meant stupid, foolish
  8. 8. Characteristics of Language • 2-Resticted: • When we think and translate our thoughts into language, some meaning is lost in process. • E.g.-my school
  9. 9. Characteristics of Language • 3-Abstract: • It represents a generalized idea. • E.g.-dress, table • 4-Arbitrary: • No direct relationship between word and the object it represents. • E.g.-table can be called anythinng
  10. 10. Characteristics of Language • 5-Creative: • Generates many words in many meanings. • E.g.-mouse, virus, edutainment • 6-Repititive: • It improves or reduces effectiveness of communication. • E.g.-A couple of girls are riding their bicycles. • All of you meet together to see me in the afternoon at 3 p.m.
  11. 11. Characteristics of Language • 7-Recursive: • No limit of any potential length of a sentence. • Generates any number of additional parts in a sentence. • He borrowed a pen from me…which was not mine….and was given to me by someone
  12. 12. Levels of Communication • Extra personal • Intra personal • Inter personal • Organizational (-internal operational- external operational-personal) • Mass (large reach-impersonal-presence of a gatekeeper)
  13. 13. Communication • Oral Forms • Face-to-face communication • Telephone Talk • Meetings • Seminars • Conferences • Dictation • Instructions • Presentations • Group discussions • Interviews (employment/press) • Video conferences • Voice conferences • Written Forms • Memos • Letters • E-mails • Faxes • Notices • Circulars • Newsletters • Reports • Proposals • Research papers • Bulletins • Brochures • Manuals • In-house journals
  14. 14. Conclusion • Your communication skills can make a difference between being hired and fired. • Will will find a way…. • Practice makes a man perfect… *****
  15. 15. T h a n k y o uT h a n k y o u ……

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