Health, Safetyand EnvironmentalCourse List
DTZ offers, face-to-face training and                    Health and Safety has become a fundamental                       ...
Index04	   Quick Guide05	   Managing Safety in Property Management — IOSH05	   Health and Safety Foundation for Managers a...
Quick guide       COURSE                                                                                             DURAT...
MANAGING SAFETY IN PROPERTY                               HEALTH AND SAFETY FOUNDATION FORMANAGEMENT — IOSH               ...
HEALTH AND SAFETY BRIEFING FOR DIRECTORS                      BASIC ASBESTOS AWARENESS      Course overview               ...
MANAGING ASBESTOS CONTAINING MATERIALS                    LEGIONELLA — MANAGEMENT AND CONTROL OFWITHIN PROPERTIES         ...
LEGIONELLA — MANAGEMENT AND CONTROL                        MANAGING PERMIT TO WORK SYSTEMS      OF EVAPORATIVE COOLING SYS...
CONSTRUCTION DESIGN AND MANAGEMENT                          HEALTH AND SAFETY AWARENESS FORREGULATIONS (CDMR) FOR PROPERTY...
HEALTH AND SAFETY AWARENESS FOR                             HEALTH AND SAFETY AWARENESS FOR      SECURITY STAFF           ...
DTZ, a UGL company   11
INCIDENT INVESTIGATION                                     PRACTICAL RISK ASSESSMENT       Course overview                ...
FIRE WARDENS AND FIRE MARSHALL AWARENESS                 CONTRACTOR HEALTH AND SAFETY ANDCourse overview                  ...
DTZ, a UGL company, is a global leader inproperty services. We provide occupiersand investors around the world withindustr...
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Health and safety course list 21 09-12 v4.0

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Health and safety course list 21 09-12 v4.0

  1. 1. Health, Safetyand EnvironmentalCourse List
  2. 2. DTZ offers, face-to-face training and Health and Safety has become a fundamental consideration for all players in today’s real estate a suite of accredited and bespoke market, influencing development plans, construction qualifications in health, safety and approaches, occupational policies and investment decisions. Through our range of health and safety environmental management. training services we help our clients comply with legal and corporate obligations, manage risk, and make the We offer classroom and blended learning courses at most of opportunities to reap the benefits of future top-quality locations worldwide. market trends. IN-COMPANY AND BESPOKE TRAINING Our focus is — to deliver exceptional service to our All DTZ courses can be delivered in-company clients, rooted in a deep understanding of their needs throughout the world, with content and course delivery and a commitment to their long-term success. We serve adapted to your specific organisational needs. We can our clients across the breadth of their real estate needs. also develop bespoke training programmes to meet your We are always frank in our advice, taking a stand in our precise organisational requirements. clients’ interests, and we are relentless in delivering value for our clients as we move from advice to action. ADDITIONAL SERVICES We are a global firm, but we recognise that our clients’ We appreciate that you may already have cost and needs are tied to the local markets in which they invest, time effective training. We can support your existing develop, and operate. Deep knowledge of local markets programs by auditing and monitoring the delivery of has therefore always been a cornerstone of DTZ across your suppliers. our offices worldwide. DTZ can also provide a complete Training Needs We are passionate about the success of our clients, and Analysis for your organisation. therefore we are passionate about our people; we seek to attract the best talent in the industry to serve our clients. To find out how DTZ can help you, please contact: Andy Rowe Health and Safety Training Manager +44 (0)20 3296 3828 andy.rowe@dtz.com2 DTZ, a UGL company
  3. 3. Index04 Quick Guide05 Managing Safety in Property Management — IOSH05 Health and Safety Foundation for Managers and Supervisors06 Health and Safety Briefing for Directors06 Basic Asbestos Awareness07 Managing Asbestos Containing Materials within Properties07 Legionella — Management and Control of Domestic Type Hot and Cold Water Services08 Legionella — Management and Control of Evaporative Cooling Systems and High Risk Systems08 Managing Permit to Work Systems09 Construction Design and Management Regulations (CDMR) for Property Managers09 Health and Safety Awareness for Employees10 Health and Safety Awareness for Security Staff10 Health and Safety Awareness for Cleaning Staff12 Incident Investigation12 Practical Risk Assessment13 Fire Wardens and Fire Marshall Awareness13 Contractor Health and Safety and Management DTZ, a UGL company 3
  4. 4. Quick guide COURSE DURATION Managing Safety in Property Management — IOSH 4 days Health and Safety Foundation for Managers and Supervisors 2 days Health and Safety Briefing for Directors 1–2 hours Basic Asbestos Awareness 4 hours Managing Asbestos Containing Materials within Properties 1 day Legionella — Management and Control of Domestic Type Hot and Cold Water Services 1 day Legionella — Management and Control Of Evaporative Cooling Systems and High Risk Systems 1 day Managing Permit to Work Systems 4 hours Construction Design and Management Regulations (CDMR) for Property Managers 4 hours Health and Safety Awareness for Employees 3 hours Health and Safety Awareness for Security Staff 3 hours Health and Safety Awareness for Cleaning Staff 3 hours Incident Investigation 4 hours Practical Risk Assessment 4 hours Fire Wardens and Fire Marshall Awareness 4 hours Contractor Health and Safety and Management 1 day Please note: all courses can be tailored to meet organisational requirements. Some restrictions apply to IOSH accredited courses.4 DTZ, a UGL company
  5. 5. MANAGING SAFETY IN PROPERTY HEALTH AND SAFETY FOUNDATION FORMANAGEMENT — IOSH MANAGERS AND SUPERVISORSCourse overview Course overviewThis DTZ licensed and IOSH accredited course This highly interactive introductory coursespecialises in health and safety issues relating to provides a good understanding of how healthmanaged and commercial/retail/residential property. and safety is implemented in property management organisations.Duration4 days, consecutive or spread over 1 month Duration 2 days, block or day release over 1 monthWho should attend?Those who have responsibility for managing, Who should attend?supervising or co-ordinating health and safety risks in Those who have responsibility for managing,property management. supervising or co-ordinating health and safety risks in property management.Aims and objectivesTo provide delegates with a broad understanding Aims and objectivesof health, safety and welfare requirements relating To provide delegates with a broad understandingto commercial property — shopping centres, of their organisations’ health, safety and welfaremulti-occupied offices, retail/leisure/business parks, requirements relating to commercial property —industrial estates, technology centres and other shopping centres, multi-occupied offices, retail/leisure/multi-let properties. business parks, industrial estates, technology centres and other multi-let properties.Content• Safety management Content • Basic principles• Reactive monitoring • Legal requirements• Active monitoring • Principles of safety management• Risk assessment/control • Risk assessment and management of risk in• Review and audit the workplace• Health and safety law • Monitoring health and safety• General hazards • Accident investigations• Specific workplace hazards. • Safe systems of workProjects and exams • Typical workplace hazards and effective control• Delegates will be expected to complete two course of risks assessments — a short written examination and a • Organisations health and safety systems and workplace project procedures.• Both assessments must be passed in order for an IOSH Managing Safety in Property Management Projects and exams certificate to be awarded • Delegates will be expected to complete one course assessment — a short multiple choice examination• This course qualifies for Continuing Professional Development (CPD) points. • This course qualifies for Continuing Professional Development (CPD) points. DTZ, a UGL company 5
  6. 6. HEALTH AND SAFETY BRIEFING FOR DIRECTORS BASIC ASBESTOS AWARENESS Course overview Course overview Safety for Senior Executives will be beneficial for To help delegates to understand the Asbestos directors and senior executives operating at policy Regulations and how these need to be implemented in and strategic levels within all business sectors who are the workplace. looking for a health and safety management course focused on their needs. Duration 1 day Duration 1 or 2 hours Who should attend? Managers, supervisors and site staff who require Who should attend? a basic level of awareness concerning asbestos Senior managers/directors who require a brief overview. containing materials (ACMs) in the workplace. Aims and objectives Aims and objectives To provide delegates with a broad understanding To provide an introductory course covering the health of their organisations’ health, safety and welfare effects of asbestos and the types of materials likely to requirements. contain asbestos. To enable delegates to understand what controls are required once asbestos has been Content identified in a property. • An overview and interpretation of legal responsibilities Content • Recent case law, implications of criminal law cases • Health effects and trends in asbestos against companies and individual directors • Types of materials containing asbestos • Update of legislation and codes of practice • Usage in commercial proprieties • Cost-effective strategies for accident prevention and loss control • Legal requirements • Guidance on the application of these strategies in the • Overview of asbestos surveys workplace. • Managing a situation where asbestos has been identified Projects and exams • Delegates will be not be expected to complete course • Safety procedures when working with asbestos. assessments Projects and exams • This course qualifies for Continuing Professional • Delegates will be expected to complete one course Development (CPD) points. assessment — a short multiple choice examination.6 DTZ, a UGL company
  7. 7. MANAGING ASBESTOS CONTAINING MATERIALS LEGIONELLA — MANAGEMENT AND CONTROL OFWITHIN PROPERTIES DOMESTIC TYPE HOT AND COLD WATER SERVICESCourse overview Course OverviewA short course to help delegates to understand the To provide background and an overview of the riskAsbestos Regulations and how these need to be of legionella infection and how it can be controlled inimplemented in client properties. domestic type hot and cold water systems. This course is also a pre-requirement before undertaking the courseDuration — Management and Control of Evaporative Cooling4 hours Systems and High Risk Systems.Who should attend? DurationManagers and supervisors who have the responsibility 1 dayfor ensuring that buildings where asbestos containingmaterials (ACMs) have been identified are properly Who should attend?managed in accordance with the client’s policy. Managers and supervisors who are responsible for the safe operation of hot and cold water systems and forAims and objectives the supervision of staff who operate and maintain suchTo provide a workshop covering the types of materials systems.likely to contain asbestos and typical locations whereit is found. To enable delegates to understand what Aims and Objectivescontrols are required once asbestos has been identified • Knowledge of the origins of legionella and thein a property. multiplication factors which allow it to proliferate in man-made water systemsContent • Identification of the main conditions that need to• Types of materials containing asbestos coincide for legionella infection to take place and• Health effects and potential consequences how they may be used to control risk• Typical locations where ACMs are found • Awareness of legal requirements, approved codes of practice and best practice guidance• Legal requirements and duties of those responsible • Implementation of legionella control regimes with• Client’s policy on Asbestos suitable monitoring programmes and records.• Managing a situation where asbestos has been identified Content• Safety procedures when working with asbestos. • Origins and causes of legionaries disease — case studiesProjects and exams • Basic water chemistry and it’s relevancy to• Delegates will be expected to complete one course controlling risks assessment — a short multiple choice examination • Types of systems at risk• This course qualifies for Continuing Professional • Overview of the legal requirements — general duties, Development (CPD) points. risk assessment, risk control and monitoring • HSE Guidance L8 • Principles of safe plant operation • Requirements for risk assessment and record keeping • Responding to outbreaks and investigations. Projects and exams • Delegates will be expected to complete one course assessment • This course qualifies for Continuing Professional Development (CPD) points. DTZ, a UGL company 7
  8. 8. LEGIONELLA — MANAGEMENT AND CONTROL MANAGING PERMIT TO WORK SYSTEMS OF EVAPORATIVE COOLING SYSTEMS AND Course overview HIGH RISK SYSTEMS To provide those persons who are to be authorised Course Overview to issue work permits with an understanding of how To provide background and an overview of the risk an effective permit system should be managed. To of legionella infection and how it can be controlled understand how their organisation’s PTW system works. in Evaporative Cooling. The means for controlling the risk of legionella in water systems, including the Duration competence and performance of specialist contractors 4 hours or subcontractors. Who should attend? Duration Those who authorised to manage and issue permits to 1 day work. Who should attend? Aims and Objectives Managers and Supervisors who are responsible for the • Understand what jobs require a PTW safe operation of cooling towers and for the supervision • Identify the essential elements of a PTW system of staff who operate and maintain such systems. Before taking this course, candidates must have successfully • Demonstrate their understanding of the different completed Legionella — Management and control of tasks that may require a permit domestic type hot and cold water services. • Understand how a PTW should be effectively issued and controlled on site Aims and objectives • Appreciate the legal issues relating to PTW and high • Options for heat rejection devices other than open risk work evaporative cooling • Have the necessary information to start to • Understanding of the basic principle of open implement their own organisation’s PTW system. evaporative cooling • Outlining a risk assessment led approach to cooling Content tower fill pack removal • What is a Permit to Work? • The main types of open evaporative cooling devices • Activities/jobs that require a PTW and their key components • Authorised Persons • The operation and importance of drift eliminators • PTW procedures and forms • The principles of a legionella control regime • Effective implementation — case studies • Outlining the hardness cycle and the conditions. • Checking that the system is working Content • Record keeping. • Design and operation of cooling towers and types of systems at risk Projects and Exams • Overview of the legal requirements , HSE Guidance • Delegates will be expected to complete one course L8 assessment — a short multi choice examination • Principles of safe plant operation • This course qualifies for Continuing Professional Development (CPD) points. • Water treatment — cleaning, disinfection and corrosion control • Microbiological aspects — samples and testing Projects and exams • Delegates will be expected to complete one course assessment and one site project. This course qualifies for Continuing Professional Development (CPD) points.8 DTZ, a UGL company
  9. 9. CONSTRUCTION DESIGN AND MANAGEMENT HEALTH AND SAFETY AWARENESS FORREGULATIONS (CDMR) FOR PROPERTY EMPLOYEESMANAGERS Course overviewCourse overview To provide delegates with a general overview of healthTo provide a general overview of the requirements and safety in the workplace. To provide guidance on therelating to construction projects, in particular the role role of employees in ensuring a good safety culture.of the CDMR. The course will also address the safetyissues associated with managing minor CDM projects. DurationTo provide practical guidance to attendees on the 2 hoursrequirement for CDM projects before commissioning,during the project and post completion. Who should attend? Those employees who do not have any supervisory orDuration management responsibilities for other members of staff.1 day Aims and objectivesWho should attend? • Understand the legal requirements for health andManagers who are involved in overseeing minor CDM safety in the workplacerelated projects. Delegates will be expected to have • Identify common workplace hazardsa good understanding of general health and safetyprinciples. • Understand the local arrangements in place for effecting the corporate health and safety policyAims and objectives • Understand their role in preventing accidents.• Understand the requirements relating to CDM• State the key roles of the client, planning CDM Content co-ordinator, designer and principal contractor • Basic principles of health and safety in the workplace• Draw up an action plan to ensure minor CDM works • The cost of accidents are effectively managed • The legal framework• Identify the key stages of planning and implementing • Concept of safety management including local minor CDM projects. policies, procedures and systems of workContent • Accident reporting• Health and Safety in the construction sector • Common workplace hazards.• Requirements of CDM Projects and exams• Defining ‘CDM’ work • Delegates will be expected to complete one course• Understanding roles and responsibilities assessment — a short multiple choice examination.• Contractor vetting/pre tender phase• Method statements, risk assessments and Health and Safety plans• Design risk assessments• Managing project work — typical safety issues.Projects and exams• Delegates will be expected to complete one course assessment — a short multiple choice examination• This course qualifies for Continuing Professional Development (CPD) points. DTZ, a UGL company 9
  10. 10. HEALTH AND SAFETY AWARENESS FOR HEALTH AND SAFETY AWARENESS FOR SECURITY STAFF CLEANING STAFF Course overview Course overview To provide delegates with a general overview of health To provide delegates with a general overview of health and safety in the workplace. To provide guidance on the and safety in the workplace. To provide guidance on the role of employees in ensuring a good safety culture. role of employees in ensuring a good safety culture. To enable delegates to recognise and deal with violent To enable delegates to understand the principles of or difficult people. chemical use. Duration Duration 4 hours 4 hours Who should attend? Who should attend? Security staff who do not have any supervisory or Cleaning staff who do not have any supervisory management responsibilities for other members of staff. or management responsibilities for other members of staff. Aims and Objectives • Understand the legal requirements for health and Aims and objectives safety in the workplace • Understand the legal requirements for health and safety in the workplace • Identify common workplace hazards • Identify common workplace hazards • Understand the local arrangements in place for effecting the corporate health and safety policy • Understand the local arrangements in place for effecting the corporate health and safety policy • Understand their role in preventing accidents • Understand their role in preventing accidents • Understand and recognise the causes of work place violence • Understand and recognise substances used in the workplace • Identify specific security issues and the action required. • Identify specific cleaning issues and the action required. Content • Basic principles of health and safety in the workplace Content • Basic principles of health and safety in the workplace • The cost of accidents • The cost of accidents • The legal framework • The legal framework • Concept of safety management including local policies, procedures and systems of work • Concept of safety management including local policies, procedures and systems of work • Accident reporting • Accident reporting • Common workplace hazards • Common workplace hazards • Understanding workplace violence • Specific cleaning issues. • Identifying the early signs of violent behaviour • Controlling difficult situations Projects and exams • Specific security issues. • Delegates will be expected to complete one course assessment — a short multiple choice examination. Projects and exams • Delegates will be expected to complete one course assessment — a short multiple choice examination.10 DTZ, a UGL company
  11. 11. DTZ, a UGL company 11
  12. 12. INCIDENT INVESTIGATION PRACTICAL RISK ASSESSMENT Course overview Course overview This highly interactive introductory video based This interactive course provides a good understanding course provides a good understanding how to carry of how to carry out risk assessments in the workplace. out investigations into accidents and incidents in the The course covers the basic concepts of risk assessment workplace. Delegates will also be provided with guidance together with practical case studies demonstrating how on the legal requirements of RIDDOR 1995 and its risk assessments should be undertaken. amendments. Duration Duration 4 hours 4 hours Who should attend? Who should attend? Those who have responsibility for carrying out/ Those who have responsibility for carrying out accident/ managing or checking workplace risk assessments. incident investigating accidents. Aims and objectives Aims and objectives • Demonstrate an understanding of the requirements • Understand the role that accident prevention plays in for carrying out risk assessments achieving high standards of health • Identify typical workplace hazards and assess and safety the risk • Identify and explain how accidents are caused • Complete risk assessment forms providing an • Objectively investigate accidents, identify root accurate record of the assessment causes and failures in safe working practices/ • Interpret completed assessment forms management control • Identify circumstances where more detailed • Understand the legal requirements for reporting assessment may be required. accidents to the local enforcing authority. Content Content • Legal requirement for risk assessments • Basic principles • Basic principles of risk assessment — hazard • Cost of accidents and risk • Accident causation and effect • Quantifying hazard and risk • Law relating to accidents and incidents — RIDDOR • Methods of conducting risk assessment in the • Types of investigation workplace • Gathering information at the scene and after • Using hazard checklists as a tool the event • Recording the assessment • Reporting the findings • Using the assessment as an aid for monitoring health • Utilising the investigation as part of the safety and safety in the workplace. management system. Projects and Exams Projects and exams • Delegates will be expected to complete one course • Delegates will be expected to complete one course assessments — a short multiple choice examination assessments — a short multiple choice examination • This course qualifies for Continuing Professional • This course qualifies for Continuing Professional Development (CPD) points. Development (CPD) points.12 DTZ, a UGL company
  13. 13. FIRE WARDENS AND FIRE MARSHALL AWARENESS CONTRACTOR HEALTH AND SAFETY ANDCourse overview MANAGEMENTThis course provides delegates with a general overview Course overviewof fire safety in the workplace and allows those This will provide delegates with an interactive overviewnominated as fire marshals/wardens to successfully of health and safety issues when using contractors. Thefulfil their duties. course will underline responsibilities and liabilities under civil and criminal law, as well as providing guidance onDuration the practical steps required to ensure contractors are4 hours effectively managed.Who should attend? DurationEmployees who have been appointed as fire marshals 1 dayor wardens and are responsible for overseeing the safeevacuation of their building or workplace. Who should attend? Managers who are responsible for employing andAims and objectives monitoring contractors within their organisation.• Understand the basic concepts of fire prevention• Know the common causes of fire Aims and objectives • Understand the legal requirements when engaging a• Understand the general legal requirements for contractor fire safety • Be able to identify a manager’s role in employing• Recognise fire fighting equipment and common contractors fire signage • Understanding the local arrangements in place• Understand safe evacuation procedures. for affecting the company policy on contractorsContent • Understand what needs to be done to ensure contractors are properly managed before and• Basic principles of fire after works.• Sources of ignition• Fire fighting equipment Content • Basic principles of health and safety at work• Safe evacuation of buildings • The legal framework — criminal and civil• Role of fire wardens • Construction (design and management) regulations• General housekeeping. • Typical contractor/construction safety issuesProjects and exams • Planning the work carried out by contractors• Delegates will be expected to complete one course • Vetting and selection of contractors assessment — a short multiple choice examination. • Permits to work/safe systems of work • Monitoring the work of contractors. Projects and exams • Delegates will be expected to complete one course assessment — a short multiple choice examination • This course qualifies for Continuing Professional Development (CPD) points. DTZ, a UGL company 13
  14. 14. DTZ, a UGL company, is a global leader inproperty services. We provide occupiersand investors around the world withindustry leading, end-to-end propertysolutions comprised of leasing agencyand brokerage, integrated property andfacilities management, capital markets,investment and asset management,valuation, building consultancy and projectmanagement. In addition, our awardwinning research and consulting servicesprovides our clients with global and localmarket knowledge, forecasting and trendanalysis to make the best long-termdecisions for their continuous success farinto the future. DTZ has 47,000 employeesincluding sub-contractors, operatingacross 208 offices in 52 countries.Email: info@dtz.comFor further information, visit:www.dtz.com©DTZ C293 09/12

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