Are You Experienced?
Hello, my name is Andy
I live in Brighton, England
and I work for Clearleft
We write books...
and organise conferences...
but mostly, we design stu
Today, I’ll be talking about user experience design
Early user interfaces mirrored the internal workings
Early Desktop Interface
Computers now more powerful than moon landing
That’s your mum, that is!
People don’t want to learn UNIX to update their iPod
People no longer read instructions
If you can program a VCR you can program a DVD
We learn new technology by exploring
We’re programmed to enjoy exploring
Modern life places great demands on our attention
We’ve become adept at multitasking
Make errors obvious
Technology shouldn’t make us feel stupid
What Does UXD Involve?
You need to plan your experiences carefully
Creating wireframe storyboards
and prototype
Take Apple
Frustration
Test on real users
Expert test
User-centred design
Business-centred design
Technology-centred design
Learn how and why people really use your software
User research and contextual enquiry
Details are important
Context is everything
Personas build up a picture of user archetypes
Personas need to be used
Easy to use isn’t always better. You need balance.
Games companies know about ow
The iPod probably would have failed user tests
How to Build Better Experiences
First impressions count
Hello Andy

I'm Little MOO - the bit of software that will be managing your order
with us. It will shortly be sent to Big ...
Personalisation and customisation
Welcome people
Create delightful experiences
Attention to detail
Help people solve their problems
Create the perfect environment
UXD is more than just IA, usability and design
www.andybudd.com
www.clearleft.com
info@andybudd.com
Questions?
http://www.flickr.com/photos/myleftventricle/       http://flickr.com/photos/ribarnica/
       http://flickr.com/photos/dmeal...
Upcoming SlideShare
Loading in …5
×

Are You Experienced?

3,721 views

Published on

The talk I gave at An Event Apart Seattle in 2007

Published in: Business, Technology
0 Comments
7 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
3,721
On SlideShare
0
From Embeds
0
Number of Embeds
20
Actions
Shares
0
Downloads
86
Comments
0
Likes
7
Embeds 0
No embeds

No notes for slide

Are You Experienced?

  1. 1. Are You Experienced?
  2. 2. Hello, my name is Andy
  3. 3. I live in Brighton, England
  4. 4. and I work for Clearleft
  5. 5. We write books...
  6. 6. and organise conferences...
  7. 7. but mostly, we design stu
  8. 8. Today, I’ll be talking about user experience design
  9. 9. Early user interfaces mirrored the internal workings
  10. 10. Early Desktop Interface
  11. 11. Computers now more powerful than moon landing
  12. 12. That’s your mum, that is!
  13. 13. People don’t want to learn UNIX to update their iPod
  14. 14. People no longer read instructions
  15. 15. If you can program a VCR you can program a DVD
  16. 16. We learn new technology by exploring
  17. 17. We’re programmed to enjoy exploring
  18. 18. Modern life places great demands on our attention
  19. 19. We’ve become adept at multitasking
  20. 20. Make errors obvious
  21. 21. Technology shouldn’t make us feel stupid
  22. 22. What Does UXD Involve?
  23. 23. You need to plan your experiences carefully
  24. 24. Creating wireframe storyboards
  25. 25. and prototype
  26. 26. Take Apple
  27. 27. Frustration
  28. 28. Test on real users
  29. 29. Expert test
  30. 30. User-centred design
  31. 31. Business-centred design
  32. 32. Technology-centred design
  33. 33. Learn how and why people really use your software
  34. 34. User research and contextual enquiry
  35. 35. Details are important
  36. 36. Context is everything
  37. 37. Personas build up a picture of user archetypes
  38. 38. Personas need to be used
  39. 39. Easy to use isn’t always better. You need balance.
  40. 40. Games companies know about ow
  41. 41. The iPod probably would have failed user tests
  42. 42. How to Build Better Experiences
  43. 43. First impressions count
  44. 44. Hello Andy I'm Little MOO - the bit of software that will be managing your order with us. It will shortly be sent to Big MOO, our print machine who will print it for you in the next few days. I'll let you know when it's done and on its way to you. In the meantime you can track and manage your order at: http://www.moo.com/account Remember, I'm just a bit of software. So, if you have any questions regarding your order please contact customer services (who are real people) at: http://www.moo.com/service Thanks, Little MOO, Print Robot Personality is important
  45. 45. Personalisation and customisation
  46. 46. Welcome people
  47. 47. Create delightful experiences
  48. 48. Attention to detail
  49. 49. Help people solve their problems
  50. 50. Create the perfect environment
  51. 51. UXD is more than just IA, usability and design
  52. 52. www.andybudd.com www.clearleft.com info@andybudd.com
  53. 53. Questions?
  54. 54. http://www.flickr.com/photos/myleftventricle/ http://flickr.com/photos/ribarnica/ http://flickr.com/photos/dmealiffe/ http://flickr.com/photos/peterjlambert/ http://flickr.com/photos/ewanmcdowall/ http://flickr.com/photos/thomashawk/ http://flickr.com/photos/lyza/ http://flickr.com/photos/traftery/ http://flickr.com/photos/troymccluresf/ http://flickr.com/photos/adactio/ http://flickr.com/photos/wicho/ http://flickr.com/photos/dubby/ http://flickr.com/photos/duien/ http://flickr.com/photos/powerbooktrance/ http://flickr.com/photos/flyzipper/ http://flickr.com/photos/leecullivan/ http://flickr.com/photos/necrorogicon/ http://flickr.com/photos/griffleriff/ http://flickr.com/photos/lenia/ http://flickr.com/photos/mworrell/ http://flickr.com/photos/solcookie/ http://www.flickr.com/photos/garyfixler/ http://flickr.com/photos/erwan/ http://www.flickr.com/photos/rustedlight/ http://flickr.com/photos/georgebaier/ http://www.flickr.com/photos/presta/ http://flickr.com/photos/richietown/ http://www.flickr.com/photos/nickstarr/

×