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Tech support consortium web


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An overview of the Technical Support Consortium offered by the Renaissance Institute at

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Tech support consortium web

  1. 1. A Consortium Model for Supporting Technology Integration in K-12 Schools Andrew W. Berning Ph.D. Founder and President, The Renaissance Institute
  2. 2. Technology is causing a renaissance in teaching and learning The Renaissance Institute
  3. 3. The Renaissance Institute: Insight-as-a- Service • Started by Dr. Berning in 1994 to share technical expertise among educators • Built on a talent sharing model to bring together practitioners to support each other • Provides practical insight, research, training, and support for technology use in K-12 schools • Vendor and hardware neutral—does not sell products • Serves as base for the consortium • More at
  4. 4. About Dr. Andy Berning • President of The Renaissance Institute • Research Associate in Learning Analytics at The University of Texas at Arlington • Former Chief Information and Technology Officer in Texas K-12 Schools • Former Chemistry Teacher • Air Force Veteran • Author of Emerging Technologies and Their Practical Application in K-12 Teaching and Learning (
  5. 5. Today’s Discussion Presentation at • Technology skillsets needed in a typical K-12 school • The challenge for schools to attract and retain these skills • An overview of how technology can impact K-12 teaching and learning i.e., Why hire technology? • An overview of consortium models to support technology infrastructure and integration • K-12 Research Consortium • K-12 Services Consortium
  6. 6. Skillsets Needed for K-12 Technology Support • Strategic planning for technology systems and integration • Network infrastructure (cables, bandwidth) • Servers, storage, • Cloud services • Desktop support and repair • Information systems (BIS, SIS, LMS, CMS) • Web development • Workflow systems e.g., SharePoint • Telephony (phones, voicemail, messaging) • Security (virus, malware, other) • Procurement and purchasing • E-rate • Accountability and evaluation
  7. 7. Skillsets, continued • Projection and sound • School finance • Adaptive/Assistive technology • Mobile device management • APP development and deployment • Virtualization • Integration • Instruction • Blended learning • Personalized learning • Disaster recovery and business continuity
  8. 8. Challenges Faced by Small Districts: The Lone Ranger is a Myth Lack of upward mobility Isolation No one to collaborate with on critical issues It is difficult to be in a small technology department High turnover Lack of continuity Small departments serve as training centers for large districts The Renaissance Institute
  9. 9. Current Status of Educational Technology • U.S. Schools spend $13.2 annually on edtech • Schools are being overcharged at least $3 billion per year • School districts make purchasing decisions without reliable information about the value of the product • Source:
  10. 10. Risks for Leadership • High turnover in technology causes problems • Expensive retraining • Lack of continuity for staff to rely on • Loss of check and balance for accountability • Wasted opportunity • Security issues
  11. 11. The Advantages of a Consortium Skillsets as you need them 7/24/365 support Combined (hundreds) of years of experience A “deep bench” to support your technology staff Consortium negotiation and pricing Continuity, security, and accountability The Renaissance Institute
  12. 12. The Consortium is based on the Renaissance Framework • What is the role of technology in K-12 teaching, learning and administration? • Why hire technology? Let’s write a job description.
  13. 13. Replace teachers? • The Teaching Machine to replace teacher The Renaissance Institute
  14. 14. Leverage (hire) technology to • Connect the learner • Promote literacy • Level the playing field • Measure and Feedback And you need a strong network infrastructure to support this!
  15. 15. The Renaissance Framework Build and maintain a robust and reliable infrastructure • people, networks, data systems, content management, support processes 01 Leverage (hire) technology to • Connect the learner • Promote literacy • Level the playing field 02 Adopt an instructional model for integration • Blended learning, rotation model 03 Evaluate—implement IT and learning analytics 04 © The Renaissance Institute
  16. 16. Why a Framework? • Need structure and roadmap vs streetball • Give a structure for planning • Can be localized to individual districts
  17. 17. Emerging Technologies That Will Impact Teaching and Learning • Mobile, personal technology (smartphones, tablets, phablets, xbooks, laptops) • Telecommunications technology (networks, Wi-Fi, cellular, satellite) • Social media and social learning platforms • Artificial intelligence • Affective computing • Open Educational Resources (OER) • Cloud computing • Artificial Intelligence, Big data and learning analytics • Wearable technology • Augmented and virtual reality • 3D Printing and other maker tools • Adaptive/Assistive technology for all learners
  18. 18. Role of Technology: Connect the Learner • District-approved (structured) content, resources, and applications • Engaging lesson plans and relevant learning opportunities • Personal learning network that include teachers, campus, and community • Cultural opportunities • Creative opportunities • Informal learning opportunities • Publishing opportunities • Opportunities for remediation and acceleration © The Renaissance Institute
  19. 19. Connected Learning Integrates • Personal interest • Peer relationships (socially driven) • Academic activities • Production and construction • Digital tools
  20. 20. Connected Learning Can Fill the Gaps In-school, out-of- school Quality teacher gap Equity gaps The Renaissance Institute
  21. 21. Strategies for Connecting the Learner • Blended Learning as an integration strategy • Learning Management System (LMS) with district-approved, structured content • Bring Your Own Device (BYOD) • Technology Lending Library • Social media • Updated policies and teacher training • Mobile learning strategies © The Renaissance Institute
  22. 22. Role of Technology: Promote Literacy © The Renaissance Institute
  23. 23. Technology to Promote Literacy • Traditional literacy • Personalized subject-based literacy programs • Post-high school literacy (university and workplace) • Multimodal literacy • Media literacy • Cultural literacy • Internet safety • Digital literacy, digital citizenship, netiquette • Ethical use of technology in society The Renaissance Institute
  24. 24. How to Promote Literacy • Combination of e-books as well as traditional paper-based books • Leverage open source (free) digital content • Relevant classroom activities that include • Use of mainstream digital tools and applications • Use of multimedia production tools • Media Literacy/Internet Safety training for students, staff, and parents
  25. 25. Role of Technology: Level the Playing Field © The Renaissance Institute
  26. 26. Technology and The Exceptional Learner (Bray, Brown, Green 2004) • English Language Learners/English as a Second Language Learners • Learners with physical disabilities • Learners with cognitive disabilities • Learners with learning disabilities • Learners identified as Gifted and Talented • Non-traditional learners
  27. 27. Examples of Adaptive/Assistive Technologies Hearing Amplification Screen Readers, Magnifiers, Highlighters Voice Recognition and Translation Closed Captioning Lecture Capture Alternative Keyboard Adaptive Switches input control (mouth, eye movement) The Renaissance Institute
  28. 28. Strategies for Leveling the Playing Field • Adaptive technology for special needs • Assistive technology for all learners • Universal Design for Learning (UDL) all content and websites • Screen readers • Closed captioned videos • Technology lending library • Laptops • Internet hotspots © The Renaissance Institute
  29. 29. Integration Strategy: Blended Learning • Blended Learning: A student learns, at least in part, through delivery of content and instruction through the LMS, with some element of student control over time, place, path, or pace of learning • Many models for blended learning • Rotation • Flex • Self-blend • Online lab • Promising research on student and teacher effectiveness • “I finally have time to teach”
  30. 30. Classroom Design for Blended Learning © The Renaissance Institute
  31. 31. Role of Technology: Measure What We Treasure • Educational data mining • Big data • Predictive analytics
  32. 32. Enter Learning Analytics Learning Analytics is the science of the measurement of data about learners and the learning environment/system to visualize and optimize the complex conditions in a typical school system. The Renaissance Institute
  33. 33. K-12 Analytics Research Consortium • Actual K-12 school districts in Texas • Research on issues of critical importance to K-12 leaders • Develop Real-Time Predictive models (Insight) for K-12 system success and failure The Renaissance Institute
  34. 34. The Research Question Can data-intensive modeling support a school district in increasing achievement, well-being, and academic performance in the lives of K- 12 students? The Renaissance Institute
  35. 35. Current Research: Learning Analytics • Efficacy of Technology initiatives such as 1:1, Learning Management Systems • Best Infrastructure-networks, servers, storage • Predictive analytics for student success • Prescriptive technology applications—the proper digital interventions • Development of insight tools and dashboards
  36. 36. Technology Services Consortium • Tools, expertise, and support to implement the Renaissance Framework • Network and server support and monitoring • E-rate support • Purchasing and procurement • Evaluation • Accountability
  37. 37. Funding to Sustain the Consortium • Vendor neutral--districts pay monthly fee— typically less than they pay now for staff and consultants • Total cost offset by grants • See for list of consortium members
  38. 38. Berning Questions • Andrew W. Berning Ph.D. • • • 972 937-5532