BUSINESSHAPPINESS ?“I believe that the very purpose of our life is to seek happiness. Thatis clear. Whether one believes in religion or not, whether onebelieves in this religion or that religion, we all are seeking somethingbetter in life. So, I think, the very motion of our life is towardshappiness …” Dalai Lama
“THE POWER OF HAPPINESS”: Roger Martin at HBRWHY happiness matters. CWhat GENERATES happiness.Three DIMENSIONS of happiness. S O i) one’s perceived value in the eyes of the relevant community. ii) how much the self values the community in question. iii) the degree to which the community is valued by others outside of it.Implications for business LEADERS.
HAPPINESS AT WORK vs. STANDARD MBA PROFILEIt ’ s about the process, not the outcome. vsOutcome is all that matters. (vision)Paradox— Insist on your way, lose your goal. vsAggressive risk rewarded. (stress)You play a role, you are not the role. vs Myprestigious MBA defines me. (recognition)It’s not about $$$. It’s about the why. vs It’s all “Before taking theabout the $$$. (sacrifice) class, they’d never heard anyone encourage them to get a deep sense ofThe models are not reality. vs Prestigious MBA + meaning from what they wanted to dowell-paying job = reality. (anger) professionally. “
SAS: BEST COMPANY IN THE WORLDInitial pERKS: Free M&M’S.Fitness Center / Day CARE /Medical Care.35- hour Week / NO Dress Code.Masseur / Putting GREEN /Cafeteria. “I am basically my ownPROFITABILITY / Loyalty. board. “ James GoodnightCOMMITTED CEO vs PleasingShareholders. www.sas.com/presscenter/fortune11/
COCA COLA: HAPPINESS TRUCKWe DELIVER happiness.Happiness IS subjective: SWEET.We BUILD happiness for you.Happiness can be FREE: just PUSH.Happiness is PRODUCT-ORIENTED.CHILDREN are the happiness “No words needed.“barometer. www.youtube.com“Where will happiness strike next?”
ALAIN DE BOTTONCareer crisis = HOPES vs. REALITY ...Why?Why material goods? = emotional reward.Huge expectations for realization: YOUCAN DO ANYTHING.Spirit of EQUALITY ENVY.MERITOCRACY: Winner OR Loser(deserved!) “Success yes, but let’s probe our ideas ofRole of FORTUNE in life: tragic art. success.” www.ted.comHuman heroes vs. TRANSCENDENTAL.
QUESTIONING: JOB HAPPINESSWhat is HAPPINESS? Is it simply SUBJECTIVE? If subjective, then WHO decides? Each andeveryone of us? Or is happiness COMMUNAL? Can you TEACH happiness? Is it SUCCESS?What makes the employees in your company HAPPY? Can you MEASURE it? How? Does THATmake sense? Is there a relation EMPLOYEE HAPPINESS and CUSTOMER HAPPINESS? Dohappy employees make happy customers? Or is it the other way around?What does a happy CEO/MANAGER look like/do? Can you give examples? Does one think of SteveJobs as happy? Can a LEADER be happy? But isn´t leading ALL about self-sacrifice? Isn’t this whymany CEOs say they DESERVE their BONUSES? Can a salary become PAYMENT forunhappiness?Is JOB SATISFACTION the same as JOB HAPPINESS? How important is your WORK in relation toyour OVERALL happiness as a human being? Would you stay in a position if you were UNHAPPY?Are some jobs HAPPIER than others? Why? What is the HAPPIEST job?BUT MOST IMPORTANT: How happy are YOU?
HAPPINESS IN ACTION: DALAI LAMA “The purpose of our lives is to be happy” www.dalailamafilm.com