Meet Andrei

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Meet me and my enthusiastic HP friends

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Meet Andrei

  1. 1. Meet Andrei and his Team (What we do is what we are - Aristotle)
  2. 2. Me? Team ? Do ? Qs ?
  3. 3. Me? ?
  4. 4. Me? March 08 July 08 March 09 Inbox 0 hp ??
  5. 5. Team? A utomated T oner R econciliation Me: Sales support BO, reconciliation specialist
  6. 6. Team? <ul><li>4 th floor, Novo E, IPGS Dept </li></ul><ul><li>13 HC, great window view </li></ul><ul><li>70 contracts/mth  </li></ul><ul><li>end-end: 1 mth </li></ul>
  7. 7. Do? <ul><li>identify deals </li></ul><ul><li>review contract info </li></ul><ul><li>prepare & enter data for recon </li></ul><ul><li>perform calculations and perform reporting package </li></ul><ul><li>send reporting package for approval </li></ul><ul><li>send data to CA </li></ul><ul><li>close recon </li></ul><ul><li>additional efforts </li></ul>
  8. 8. Do? follow-ups >process understanding IT issues >great Indian talks workload >time management additional reports >FO satisfaction 2,5% cuts >no comment
  9. 9. NO questions?

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