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Tendências no Varejo em 2017

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André Faria apresenta as principais tendências para Varejo em 2017 com base nas novidades apresentadas nas principais feiras de varejo do mundo.

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Tendências no Varejo em 2017

  1. 1. TENDÊNCIAS NO VAREJO EM 2017 @andrefaria
  2. 2. andrefaria.com
  3. 3. O Novo Mapa do Varejo é mais online é mais global
  4. 4. Global Powers of Retailing 2017 The art and science of customersamazon em 10º
  5. 5. e-commerce no mundo 19% do Varejo Chinês 18 % do Varejo do Reino Unido 10% do Varejo Americano
 3 % do Varejo Brasileiro
  6. 6. Receitas da Amazon
  7. 7. Varejo Físico não vai acabar, mas o Online veio para ficar, e temos tendências a observar para acompanharmos a Evolução do Varejo
  8. 8. Como eliminar o ATRITO da sensação de perda de tempo?
  9. 9. OmniChannel
  10. 10. Case no Bobs Checkout via Celular ou Terminal Faz o Pedido Personaliza Paga no Celular Retira ou Entrega
  11. 11. Sam's Club Scan & Go
  12. 12. Self Checkout A nova loja do Hippo Supermercados, conta com os terminais de autoatendimento com a tecnologia Zanthus. Em 15 dias de operação, o terminal de self-checkout teve participação de 6% na venda total e mais de 7% no número de cupons." Alexandre Queiroz Comercial / Zanthus
  13. 13. supermercado sem loja física
  14. 14. supermercado sem loja física
  15. 15. Assinaturas
  16. 16. marketplaces
  17. 17. Como as novas tecnologias podem melhorar a experiência do cliente?
  18. 18. Realidade Aumentada ver como fica na minha casa informações sobre o produto
  19. 19. Realidade Virtual
  20. 20. Voz
  21. 21. Voz
  22. 22. Mapas de Calor & Traffic Counting
  23. 23. Sentimento
  24. 24. Robôs
  25. 25. Robôs
  26. 26. Chat Bots Consultores e Vendedores
  27. 27. Data is the new Oil
  28. 28. Democratização das Informações
  29. 29. BI Preditivo e Proativo
  30. 30. Nuvem & SaaS
  31. 31. Wazefy
  32. 32. Pagamento via Celular Como no Uber Case da Starbucks
  33. 33. Marketplaces
  34. 34. Observar os Micromomentos do Consumidor Internet Loja Facebook Twitter Youtube
  35. 35. Marketing Direto + Programa de Fidelidade
  36. 36. clareza de missão porque acordamos todos os dias? storytelling => storyselling “todo mundo quando escolhe sua roupa de manhã, decide como quer se apresentar para o mundo naquele dia…”
  37. 37. Inovação Vem depois do Básico Bem Feito
  38. 38. Reserva de Incompetência
  39. 39. RI? Ruptura Estoque Virtual Quebra Alta Cobertura Inadequada Logística Ineficiente Retrabalho Falta de Padrões etc.
  40. 40. Cadastro de Produtos
  41. 41. Foco na Experiência Big Idea
  42. 42. http://www.bluesoft.com.br/resources/ebooks/tendencias-tecnologicas-2017/ Nosso presente para você
  43. 43. (11) 5543-5406 comercial@bluesoft.com.br www.bluesoft.com.br Alameda dos Maracatins nº 426 Moema - São Paulo - SP

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