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Enterprise Mobility 1st Step Towards Digital Transformation

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Red Hat Forum 2016
Red Hat Map on Digital Transformation

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Enterprise Mobility 1st Step Towards Digital Transformation

  1. 1. October 4, 2016 | Jakarta, ASEAN
  2. 2. ENTERPRISE MOBILITY: 1st STEP TOWARDS DIGITAL TRANSFORMATION Gerald Khor Business Development, Mobile, Asia Pacific, Red Hat
  3. 3. Red Hat Forum APAC 20163
  4. 4. MARKET TRENDS & OPPORTUNITIES
  5. 5. THE WORLD HAS GONE MOBILE Image credits: Photographs by Luca Bruno / AP, Michael Sohn / AP 2016? 2005 2013 Red Hat Forum APAC 20165
  6. 6. ▪ iOS Support ▪ Experiment Apps ▪ Point Solution ▪ Risk Management ▪ Multi-Device ▪ Targeted Apps ▪ Dev Platform ▪ Business Enablement ▪ Wearables ▪ Internet of Things ▪ Mobile Architecture ▪ Business Transformation Device-centric App-centric Information-centric DRIVING DIGITAL TRANSFORMATION Red Hat Forum APAC 20166 2010-13 CONSUMERIZATION 2016+ DIGITAL ENTERPRISE 2013-16 MOBILE ENTERPRISE
  7. 7. MOBILE IS EVERYWHERE Red Hat Forum APAC 20167 Source: TSIA http://blog.tsia.com/blog/emerging-trends-in-mobility-for-field-services
  8. 8. HOURS TO DEPLOY A PRODUCTION-READY APP TO 1000s OF FIELD WORKERS POINT INCREASE IN CUSTOMER SERVICE SCORES 108 THE REALISATION OF ENTERPRISE MOBILITY Red Hat Forum APAC 20168
  9. 9. NEEDS & CHALLENGES
  10. 10. Consumer Apps (B2C) •Travel •Retail •Banking •Business services •Customer service Employee Apps (B2E) •Workforce scheduling •Sales team support •HR self-service •Expenses Business Apps (B2B) •Supply-chain •Delivery & distribution •Order management •Asset management Partner Apps (B2B) •Order/re-order •Account self-service •Quotations •Portfolio management •Invoicing Red Hat Forum APAC 201610 MOBILE USE CASES
  11. 11. 11 DIY? MAYBE … DIY
  12. 12. By 2017, demand for mobile app dev services will be 5X of internal IT’s delivery capacity. By 2020, 75%+ enterprises will adopt mobile app dev platform to accelerate digital business transformation strategy. CONTINUED STRONG DEMAND EXPECTED By 2020, 70% of enterprise mobile apps used in enterprises will be developed or adopted without IT involvement. Sources: www.gartner.com/newsroom/id/3076817, www.linkedin.com/pulse/predicts-2016-mobile-apps-development-richard-marshall, www.gartner.com/doc/reprints?id=1-39K7VY4&ct=160616&st=sb Red Hat Forum APAC 201612 70%5:1 75%
  13. 13. MOBILE APP DEV CAN BE CHALLENGING Security Continuous Dev & Deploy Front-end Back-endBackend Integration Rapid App Dev Fragmentation (Device, OS) Analytics Admin & Operations Collaboration front- & back-end, in-house & external Agile & Scalable Push Notification, Offline, Sync B2E App Distribution
  14. 14. Red Hat Forum APAC 201614 MORE THAN JUST APP DEV Design & Develop Integrate Build Test Deploy Manage & Run Analyze & Monitor Mobile Application Project Lifecycle
  15. 15. MOBILE APPLICATION PLATFORM
  16. 16. Mobile Application Platform Enterprise Backend Systems Cloud Services MOBILE APPLICATION PLATFORM Red Hat Forum APAC 201616
  17. 17. Developer choice - any toolkit / framework DevOps with containers & cloud scale orchestration Powerful scalable microservices architecture API-driven & mobile-optimized backend services RED HAT MOBILE APPLICATION PLATFORM Red Hat Forum APAC 201617 Accelerates the development of mobile projects by providing a full stack, collaborative development & runtime environment with secure integration and ready-to-use backend services
  18. 18. 1) Customers build apps using Mobile Application Platform or a toolkit of their choice (BYOT) HOW RHMAP HELPS? Forms Builder BYOT
  19. 19. 2) The apps connect to a range of MBaaS services & integrate with backend systems Security Analytics Storage User Mgmt MBaaS Services Forms Builder Backend APIs Build Farm Node.js HOW RHMAP HELPS?
  20. 20. 3) The apps can be distributed to internal employees & customers through public & private app stores Sales & Marketing Operations Field Workers Other Enterprise Users HOW RHMAP HELPS?
  21. 21. 4) The Mobile Application Platform allows multiple teams collaborate on building & launching mobile solutions Front-End Development Back-End Development DevOps Administrators HOW RHMAP HELPS? ALM (Dev, Test, QA, Prod)
  22. 22. 1) Customers build apps using Mobile Application Platform or a toolkit of their choice (BYOT) 3) The apps can be distributed to internal employees & customers through public & private app stores Sales & Marketing Operations Field Workers Other Enterprise Users 4) The Mobile Application Platform allows multiple teams collaborate on building & launching mobile solutions Front-End Development Back-End Development DevOps Administrators 2) The apps connect to a range of MBaaS services & integrate with backend systems Security Analytics Storage User Mgmt MBaaS Services Forms Builder API Mgmt Build Farm Node.js HOW RHMAP HELPS?
  23. 23. RED HAT MOBILE WORKFORCE MANAGEMENT WFM Red Hat Forum APAC 201623
  24. 24. CASE STUDIES & BUSINESS OUTCOMES
  25. 25. Mobile app developed & deployed in 8 hrs Repairs, equipment needs & engineer scheduling prioritized Frontline teams get critical rail infrastructure up & running Leading Rail Infrastructure Operator Is Now An App Factory 25 RAIL COMPANY STANDARDIZES ON RED HAT
  26. 26. “With Open Experience, we spike, challenge and dream. We are makers, thinkers & builders. We are pleased to be collaborating with Red Hat to provide an innovation platform for our innovation engineers. The use of Red Hat Mobile Application Platform and OpenShift Enterprise enables us to maximize the chances of our best ideas reaching the hands of our customers.” Richard Crook, Head of Innovation Engineering, Royal Bank of Scotland RBS POWERS OPEN EXPERIENCE WITH RHMAP Red Hat Forum APAC 201626
  27. 27. Consumer Can Now Take Control Of Heating System Anytime Anywhere SYSTEMLINK ENABLES IOT WITH MOBILE
  28. 28. WHY RED HAT MOBILE?
  29. 29. OPEN SOURCE LEADER Red Hat Forum APAC 201629 Forrester Mobile Integration Services Wave 2015
  30. 30. WHY RED HAT MOBILE? Leading Open Source Mobile Application Platform Red Hat Forum APAC 201630 ▪ Platform for agility and innovation ▪ Focus on business outcomes, not the stack ▪ Cloud expertise with world class operations team ▪ Architecture: Modular, Containers ▪ Node.js for reusable MBaaS services & business logic ▪ Cloud binary build service ▪ Enable DevOps with good App lifecycle management ▪ Rapid mobile app development (RMAD) ▪ Flexible deployment options
  31. 31. Identify business drivers, use cases, and challenges Identify potential technologies and solutions Create an action plan to address needs GET STARTED: MOBILE DISCOVERY SESSION Red Hat Forum APAC 201631
  32. 32. plus.google.com/+RedHat linkedin.com/company/red-hat youtube.com/user/RedHatVideos facebook.com/redhatinc twitter.com/RedHatNews THANK YOU

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