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Fail your Way to Success - For Learning Organisations

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In this presentation, we summarise some practices for organisations to encourage experimentation and risk-taking in their daily operations. Failure is a great opportunity for learning often underutilised in the workplace. Great for agile teams, change agents, innovation managers or CTO, CMOs.

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Fail your Way to Success - For Learning Organisations

  1. 1. Failing Our Way to Success Agile South Coast – April 2016 Andrea Darabos Andrea@leanadvantage.co.uk
  2. 2. Andrea Darabos Lean Agile Coach: Lean Growth, Lean Change Andrea@leanadvantage.co.uk Brand © Happy Melly  version 1.00  management30.com
  3. 3. Failure = Losing Since our childhood we hear
  4. 4. •Failure •Experimentation •Exercise: How to Experiment More in Your Team?
  5. 5. Share a Failure • What did you intend to do? • What happened? • What did you learn?
  6. 6. Example from Lean Advantage Sales Team’s KANBAN
  7. 7. Can We Use Failure to Learn More and Faster? The only way to win is to learn faster than anyone else. - Eric Ries, The Lean Startup
  8. 8. We need a scientific approach to define, run and learn from experiments
  9. 9. Lean Startup is About Experimentation ideas productdata measure Eric Ries, The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation…, 2011
  10. 10. An experiment is a (scientific) method to test whether a small next step can bring us closer to our goal Now Next Goal Experiments Image by Tobias Leonhardt
  11. 11. To Prove Experiment Quantitative To Explore Observation Qualitative
  12. 12. LEAN ADVANTAGE Ltd. www.leanadvantage.co.uk Say hello at: hello@leanadvantage.co.uk State your Assumption Make it Minimal Connect it to Your Goal Have a Pass Condition Think Creatively EXPERIMENT CARD
  13. 13. LEAN ADVANTAGE Ltd. www.leanadvantage.co.uk Say hello at: hello@leanadvantage.co.uk State your Assumption Make it Minimal Connect it to Your Goal Have a Pass Condition Will bring us closer to <goal > To verify that we will <run this small test> We will know we were right if <Quantitative or qualitative pass criteria> We assume that <doing x> Think Creatively EXPERIMENT CARD
  14. 14. Opportunities for experimentation are everywhere! An experiment to improve Culture and Teamwork
  15. 15. Andrea Darabos Leadership and innovation coach, speaker, trainer
  16. 16. Goal: strengthen our culture by practicing our values Assumption: Gratitude (KUDO cards) will help us live our values Test: Run a weekly cake meeting at our wall and distribute KUDOs. Success if >5 KUDOS distributed
  17. 17. The Celebration Grid – management30.com MISTAKES EXPERIMENTS PRACTICES LEARNING SUCCESS FAILURE
  18. 18. MISTAKES EXPERIMENTS PRACTICES LEARNING SUCCESS FAILURE We run experiments when we don’t know if we will succeed.
  19. 19. MISTAKES EXPERIMENTS PRACTICES LEARNING SUCCESS FAILURE With all experiments, there is a good chance of failing.
  20. 20. Learning is optimal when we have a 50/50 chance of succeeding. MISTAKES EXPERIMENTS PRACTICES LEARNING SUCCESS FAILURE
  21. 21. •Which ended up as a success? •Which failed? •What have you learned? Share an Experiment
  22. 22. Don’t change things; run experiments. Label your next new idea an experiment, and let everyone know that you are just testing it out. - David & Tom Kelley, Creative Confidence
  23. 23. We need to create moments to evaluate our experiments. I suggested that maybe we should have a big bell in the office, so that we could ring it whenever there was something to celebrate. source: #Workout, “Yay! Questions & Celebration Grids” http://m30.me/workout
  24. 24. Set an explicit constraint on learning and experimentation 20% Time Exploration Days Learning Tribes
  25. 25. How would you encourage experimentation in your team/company? What specific things would you do?
  26. 26. andrea@leanadvantage.co.uk leanadvantage.co.uk
  27. 27. Opportunities for experimentation are everywhere! 2 examples • Product • Culture and Teamwork
  28. 28. Airbnb Challenge Airbnb Mixpanel Office hours video
  29. 29. Assumption: We can convert travellers to hosts via this new feature
  30. 30. Test: Run a month-long A/B test to measure impact of the new feature We will know we were right if new feature generate host sign-ups and conversion to active hosts of 30%
  31. 31. So, lets define a …Small Experiment
  32. 32. LEAN ADVANTAGE Ltd. www.leanadvantage.co.uk Say hello at: hello@leanadvantage.co.uk State your Assumption Make it Minimal Connect it to Your Goal Have a Pass Condition Will bring us closer to <goal > To verify that we will <run this small test> We will know we were right if <Quantitative or qualitative pass criteria> We assume that <doing x> Think Creatively EXPERIMENT CARD
  33. 33. Learning is optimal when we have a 50/50 chance of succeeding. MISTAKES EXPERIMENTS PRACTICES LEARNING SUCCESS FAILURE
  34. 34. LEAN ADVANTAGE Ltd. www.leanadvantage.co.uk Say hello at: hello@leanadvantage.co.uk State your Assumption Make it Minimal Connect it to Your Goal Have a Pass Condition Share Progress Visually Document What We Have Learned Run one at a time Sequence based on risk/investment Run in a timebox Think Creatively 10 TIPS FOR GREAT MINIMUM VIABLE EXPERIMENTS
  35. 35. Run more experiments, faster, and cheaper. What you want to do as a company is maximize the number of experiments you can do per unit of time. - Jeff Bezos, Harvard Business Review

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