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Releasing the Imposter: Crossing the Confidence Gap from the Non-Technical World

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There's a technical/non-technical divide that has divided the corporate world for too long. "Technical" folks are expected to stay heads down in the code while the "non-technical" people do the "soft stuff": sales, marketing, communications, and strategy. But as cross-functional teams are becoming the norm and non-traditional training resources become accessible, the line between the two is starting to blur. For those of us who come from a non-technical background, it can be intimidating to stand up and claim a technical title. This presentation reviews three pieces of research that Andrea Goulet, the CEO of Corgibytes, a software development firm dedicated to modernizing codebases, found invaluable in her journey across the technical chasm.

Published in: Career

Releasing the Imposter: Crossing the Confidence Gap from the Non-Technical World

  1. RELEASING THE IMPOSTERCROSSING THE CONFIDENCE GAP FROM THE NON-TECHNICAL WORLD By Andrea Goulet Co-Founder & CEO Corgibytes @andreagoulet
  2. THE WHOLE PROBLEM WITH THE WORLD IS THAT FOOLS AND FANATICS ARE ALWAYS SO CERTAIN OF THEMSELVES, BUT WISER PEOPLE SO FULL OF DOUBTS. @andreagoulet -BERTRAND RUSSELL
  3. IMPOSTER SYNDROME @andreagoulet Chronic self-doubt that overrides any feelings of success, even in the face of external proof. 
 
 High-achieving perfectionists are most susceptible. source: h*ps://hbr.org/2008/05/overcoming-imposter-syndrome/
  4. @andreagoulet SOME DAY EVERYONE
 WILL FIND OUT I’M NOT _______ LIKE THEY THINK I AM. THEY’LL FIND OUT 
 I’M ACTUALLY 
 _______just a marketer. technical
  5. @andreagoulet “Andrea? She’s non-technical.” -my business partner on a prominent podcast
  6. @andreagoulet “I’m the CEO of a software company! Of course I’m technical!” -angry me
  7. @andreagoulet “But that’s not how you introduced yourself to the new client yesterday. I just repeated what you said. Verbatim.” -confused business partner
  8. @andreagoulet “Seriously? I said that?” -embarrassed me
  9. @andreagoulet “Seriously? I said that?” -embarrassed me “Yeah. You did. Why?” -supportive partner
  10. @andreagoulet WHO DECIDES? A FAIRY GODMOTHER?
  11. contacts @andreagoulet AS A SALESPERSON, I TURNED THIS… query cold call prayers
  12. @andreagoulet …INTO THIS message personal
 note email contacts fields event name month met interest biz cards events queries templates series meeting requests
  13. @andreagoulet CLOSED LOTS 
 OF DEALS OUTSOLD OFFICE
 ON VACATION RESULTS? #3 REP IN NATION
 AFTER 6 MONTHS
  14. @andreagoulet WHAT SOFTWARE PRINCIPLES DID I LEARN IN SALES? 1. Agile - didn’t plan system. Test -> Learn -> Repeat 2. DRY- low tolerance for inefficiencies 3. Systems Thinking - Managing complexity and interdependencies 4. Database Scripting for advanced queries using Boolean logic 5. Loops - system repeated itself 6. Templates = Methods; Contacts = Parameter; Fields = Attributes 7. Object Oriented - Classes (ex: email is a subclass of message) 8. Variable Naming - had to name custom fields for correct insertion 9. Edge Cases -“a” before a field with a vowel 10. Testing - regularly ran test cases to ensure desired output.
  15. @andreagoulet GROWTH MINDSET CONFIDENCE GAP VULNERABILITY & SHAME
  16. @andreagoulet GROUNDED THEORY RESEARCHER DR. BRENÉ BROWN
  17. GUILT @andreagoulet SHAME “I MADE A MISTAKE” “I AM A MISTAKE” source: h*p://www.amazon.com/Daring-Greatly-Courage-Vulnerable-Transforms/dp/1592408419/ The intensely painful feeling or experience of believing that we are flawed and therefore unworthy of love and belonging. Holding something we’ve done or failed to do up against our values and feeling psychological discomfort.
  18. CORRELATED TO: DEPRESSION ANXIETY VIOLENCE ADDICTION BULLYING EATING DISORDERS GUILT @andreagoulet SHAMEINVERSELY CORRELATED TO: DEPRESSION ANXIETY VIOLENCE ADDICTION BULLYING EATING DISORDERS source: h*p://www.amazon.com/Daring-Greatly-Courage-Vulnerable-Transforms/dp/1592408419/
  19. “PERFECTIONISM IS A SELF DESTRUCTIVE AND ADDICTIVE BELIEF SYSTEM THAT FUELS THIS PRIMARY THOUGHT: IF I LOOK PERFECT, AND 
 DO EVERYTHING PERFECTLY, I CAN AVOID OR MINIMIZE THE PAINFUL FEELINGS OF SHAME, JUDGMENT, AND BLAME.” @andreagoulet -BRENÉ BROWN source: h*p://www.amazon.com/Daring-Greatly-Courage-Vulnerable-Transforms/dp/1592408419/
  20. “HEALTHY STRIVING IS SELF- FOCUSED: "HOW CAN I IMPROVE?" PERFECTIONISM IS OTHER-FOCUSED: "WHAT WILL THEY THINK?” @andreagoulet -BRENÉ BROWN source: h*p://www.amazon.com/Daring-Greatly-Courage-Vulnerable-Transforms/dp/1592408419/
  21. @andreagoulet KATTY KAY & CLAIRE SHIPMAN THE CONFIDENCE GAP
  22. @andreagoulet WHEN ASKED: WHAT % OF QUALIFICATIONS DO YOU NEED TO MEET TO APPLY FOR A JOB? WOMENMEN source: h*p://www.theatlanIc.com/magazine/archive/2014/05/the-confidence-gap/359815/
  23. @andreagoulet 60% WOMENMEN source: h*p://www.theatlanIc.com/magazine/archive/2014/05/the-confidence-gap/359815/ WHEN ASKED: WHAT % OF QUALIFICATIONS DO YOU NEED TO MEET TO APPLY FOR A JOB?
  24. @andreagoulet 60% 100% WOMENMEN source: h*p://www.theatlanIc.com/magazine/archive/2014/05/the-confidence-gap/359815/ WHEN ASKED: WHAT % OF QUALIFICATIONS DO YOU NEED TO MEET TO APPLY FOR A JOB?
  25. @andreagouletDR. CAROL DWECK GROWTH MINDSET
  26. FIXED MINDSET 
 FAILURE = SHAME SHORT TERM SUCCESS WON’T TRY NEW THINGS STATIONARY
 OLD ME @andreagoulet GROWTH MINDSET FAILURE = GROWTH LONG TERM SUCCESS ALWAYS LEARNING ADAPTABLE
 NEW ME source: h*ps://www.ted.com/talks/carol_dweck_the_power_of_believing_that_you_can_improve Believing that your qualities are carved in stone—the fixed mindset—creates an urgency to prove yourself over and over.
  27. @andreagoulet BE YOUR OWN FAIRY GODDAMMIT!
  28. @andreagoulet Am I technical or non-technical? BOTH.
  29. QUESTIONS? @andreagoulet
  30. @andreagoulet Contact Info @andreagoulet corgibytes.com

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