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Chapter 9 and 10: Groups


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Presentation created by Andi Narvaez for COMM 107 - Oral Communication: Principles and Practice

University of Maryland

Source: Communication: A Social and Career Focus by Berko, Wolvin & Wolvin

Published in: Education
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Chapter 9 and 10: Groups

  1. 1. CHAPTERS 9 and 10 Groups
  2. 2. GROUPS What are they good for?
  3. 3. Advantages Disadvantages <ul><li>Risky shift phenomena </li></ul><ul><li>Many viewpoints </li></ul><ul><li>Challenging of ideas before they are put into place </li></ul><ul><li>Greater commitment to the decision reached </li></ul><ul><li>Time-consuming </li></ul><ul><li>Individuality sacrificed </li></ul><ul><li>Groupthink </li></ul><ul><li>Social loafing </li></ul>
  4. 4. Types of groups <ul><li>Work teams </li></ul><ul><li>Study Groups </li></ul><ul><li>Support Groups </li></ul><ul><li>Committees </li></ul><ul><li>Media conferences </li></ul><ul><li>Focus groups </li></ul><ul><li>Families </li></ul><ul><li>Public meetings </li></ul><ul><li>Town meetings </li></ul>
  5. 5. Group operations
  6. 6. What motivated you to choose your group members?
  7. 7. Group operations <ul><li>Group comes together to accomplish a task </li></ul>
  8. 8. What conflicts arose as the group decided what to draw and how / who would draw it?
  9. 9. Group operations <ul><li>Causes of conflict </li></ul><ul><ul><ul><li>Power struggle </li></ul></ul></ul><ul><ul><ul><li>Personal problems with the rules of operation </li></ul></ul></ul><ul><ul><ul><li>Personality conflicts </li></ul></ul></ul><ul><li>If storming doesn’t happen make sure it’s not because of groupthink </li></ul>
  10. 10. How did you resolve these conflicts and start drawing?
  11. 11. Group operations <ul><li>Group norms are established </li></ul>
  12. 12. Group operations <ul><li>Group comes together </li></ul><ul><li>Settlement of norms, methods, objectives, leadership, etc. </li></ul><ul><li>Members feel commitment to the group </li></ul>
  13. 13. How long did it take you before you began drawing? Why? Are you all satisfied with the drawing?
  14. 14. Group operations <ul><li>Action stage </li></ul><ul><li>Group works towards goals and makes decisions </li></ul><ul><li>Decision-making is influenced by the task and maintenance dimensions </li></ul>
  15. 15. Making Group Decisions <ul><li>Formulate an agenda </li></ul><ul><ul><li>Agendas may vary based on the task at hand </li></ul></ul><ul><li>Voting </li></ul><ul><ul><li>The method you select can affect the outcome </li></ul></ul><ul><ul><ul><li>Consensus </li></ul></ul></ul><ul><ul><ul><li>Majority </li></ul></ul></ul><ul><ul><ul><li>Plurality </li></ul></ul></ul><ul><ul><ul><li>Part-of-the-whole </li></ul></ul></ul>
  16. 16. Communicating as a group member <ul><li>Treat others with respect </li></ul><ul><li>Maintain a positive attitude </li></ul><ul><li>Encourage others </li></ul><ul><li>Pay attention to nonverbal messages </li></ul><ul><li>Assume an active role </li></ul><ul><li>Initiating ideas </li></ul><ul><li>Encouraging ideas </li></ul><ul><li>Using reasoned thought </li></ul><ul><li>Staying open-minded </li></ul><ul><li>Being aware of hidden agendas </li></ul><ul><li>Being attentive to nonverbal cues </li></ul><ul><li>Being cognizant of time constraints </li></ul>
  17. 17. How / why did the group disperse?
  18. 18. Group operations <ul><li>All groups need closure </li></ul>
  19. 19. More on group participants
  20. 20. The Group Participant <ul><ul><li>Enthusiastic </li></ul></ul><ul><ul><li>Intelligent </li></ul></ul><ul><ul><li>Self-reliant </li></ul></ul><ul><ul><li>Communicates with other members </li></ul></ul><ul><ul><li>Actively engages in the work of the group </li></ul></ul><ul><ul><li>Critically assesses group decisions </li></ul></ul><ul><ul><li>Contributes creative ideas </li></ul></ul>
  21. 21. The Group Participant <ul><ul><li>All members are responsible for outcomes </li></ul></ul><ul><ul><ul><li>All members should be knowledgeable </li></ul></ul></ul><ul><ul><ul><li>Dominators can destroy the group </li></ul></ul></ul><ul><ul><ul><li>It’s your right NOT to participate. But you agree to give up your responsibilities and your privileges if you don’t </li></ul></ul></ul><ul><ul><ul><li>Participants should recognize that rejection of their ideas is not a rejection of them as people </li></ul></ul></ul><ul><ul><ul><li>Prejudices and beliefs may need to be set aside, but don’t let bullies force you into doing this </li></ul></ul></ul>
  22. 22. Dealing with Difficult Group Members <ul><li>Impossible members can be expelled, ignored or permitted </li></ul><ul><li>to speak, but no one has to listen </li></ul><ul><li>Don’t try to appease them </li></ul><ul><li>Resist the temptation to react reciprocally </li></ul><ul><li>Don’t give them with a soapbox </li></ul><ul><li>Try to convert the disruption into </li></ul><ul><li>a contribution </li></ul><ul><li>Confront the person directly </li></ul><ul><li>Separate yourself from the person </li></ul>
  23. 23. Teacher Notes
  24. 24. Teacher notes <ul><li>SONA </li></ul><ul><li>Comments </li></ul><ul><li>Informative Briefs </li></ul><ul><ul><li>Grades </li></ul></ul><ul><ul><li>YouTube </li></ul></ul><ul><li>Group assignments </li></ul><ul><li>Community office hours </li></ul><ul><li>Friday </li></ul>
  25. 25. Teacher notes <ul><li>Friday (a.k.a. Group leadership blog post) </li></ul><ul><ul><li>What type of leader is she/he? </li></ul></ul><ul><ul><li>What type of leadership power does she/he exert? </li></ul></ul><ul><ul><li>Your favorite characteristics of her /him as a leader? </li></ul></ul><ul><ul><li>Since not all leaders or role models are perfect… a flaw </li></ul></ul>