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Social Media for Marketing 
www.webonmobi.com 
@webonmobiSEO 
#SocialMediaMarketing101
Webonmobi.com 
@andayiseo 
#SocialMarketing
Know your Audience
Build your Buyer Persona
Who are your ideal Customers? 
What are their biggest concerns 
needs and interests? 
Where can you reach them? Twitter, 
Facebook, Blog, Email
Research on your 
existing customer 
base 
Identify the most common buyers 
for your products/services
Conduct a content audit
Create a spreadsheet and list all the 
content by:
Study your presentation for patterns 
Have you developed content for 
one Buyer persona while neglecting 
others? 
Which topics generate the best 
results in terms of traffic to the 
website or downloads?
Setup an Editorial Calendar
Follow Industry 
News
Monitor Social 
Conversations
Have a Team of Content 
Creators
Repurpose 
Content
Conduct Original 
Research
Keep a list of 
evergreen content
What are you Waiting For?
What is Social Media?
Hold on before We Start make sure that you 
have;
Now you can use Twitter to
Types of tweets to get you started 
• An Observation: Tweet about something 
happening around the office. Include photos 
to bring those scenes to life. 
• Events You’re Attending: Share a link to the 
next conferene or webinar you are hosting or 
plan to attend, and why you’re excited about 
it.
Types of Tweets 
• Your Content: Post a link to your company’s 
most recent blog article or an offer you think 
is particularly helpful, with a headline or 
description to encourage readers to click 
through. 
• Someone Else’s Content: Post a link to 
someone else‘s blog article as a helpful 
resource, with a compliment for their good 
work.
Types of Tweets 
• Chat With Someone: Direct tweets to other 
Twitter users using an @ sign. 
• Retweet great content: Quickly share other 
people’s tweets with your followers, like 
forwarding an email, by clicking the retweet 
button.
How to Grow 
your Twitter 
following
• Make your company’s Twitter usernames easy 
to find. 
• Add Follow buttons to your site so people can 
easily find you. 
• Add your Twitter handle to your email 
signatures, business cards, and marketing 
collateral.. 
#SocialMarketing
• Make your tweets useful resources so people 
need you. 
• Interact with those people you follow who 
don’t yet follow you back. The Key is 
ENGAGEMENT. 
#SocialMarketing
• Avoid starting a tweet with @username. 
• Doing this will only make the tweet visible to 
those who follow you and the user who you 
are tweeting. 
• Example: What’s up @andayiseo (viewable to 
everyone) 
#SocialMarketing
How to Use Twitter for Marketing 
• Use Twitter to drive people to your company’s 
website. 
• Monitor your brand on Twitter. Use Twitter 
search tool (http://search.twitter.com) 
#SocialMarketing
• Use the Twitter “Favorites” feature as a list of 
company testimonials 
• Search on twitter for users that are commenting 
or talking about your brand and favorite their 
tweets. 
• The next time someone asks about your brand 
you should give them a link to your favorites 
• E.g http://twitter.com/USERNAME/ favorites 
• Example http://twitter.com/andayiseo/favorites 
#SocialMarketing
• Use Twitter to promote events, webinars, and 
campaigns. 
• The next time your company holds an event, 
fundraiser, or open house, tweet about it! 
Best practice is to send people directly to an 
event sign-up page. 
• Think of a hashtag for your event or webinar 
before you start tweeting about it. 
• E.g #SocialMarketing
• During the event, people often use the 
hashtag while live-tweeting, 
• Live-Tweeting is when you tweet what you 
see/hear in real time. 
• The hashtag will tag and aggregate the event‘s 
tweets, building an online conversation 
around the event.
• People who are not at the event might see 
your hashtag and want follow and/or join the 
conversation, too. 
• A popular hashtag often sparks curiosity, and 
people will go to http://twitter.com/Hashtag 
to participate in the conversation around an 
event
• Establish yourself as a thought leader in your 
industry. 
• Tweeting about useful resources and 
thoughtful tips, you and your company will 
eventually develop thought leadership, and 
people will consider you an expert in that 
particular subject. Be sure to link to your own 
resources as well as others.
• Create a dedicated Twitter landing page. 
• Create a new page on your website specifically 
targeted toward visitors from Twitter. 
• This page can be an introductory to your 
company page, or offer a piece of lead 
generation content
• Tweet links to shareble and informative 
content 
• This is content that offers general education to 
your followers, e.g inspiring articles, a How- to 
video or a free product. 
• E.g. “Free Report: 10 [Insert Industry] 
Mistakes to Avoid”
• Participate in Twitter chats 
• Twitter has helped form an abundance of 
micro- communities that have self-organised 
around certain topics.
Track & Analyse 
• Track Reach: Total number of followers. This 
number is your raw distribution power 
• Response Rate: Average number of @replies per 
tweet. When you sent out a link or a question, 
how many people responded? 
• Branding and Awareness: How often people 
reference your company or products. Use Twitter 
Search to track this.
• Sales Funnel: Number of visitors from Twitter 
who visit your company website/blog and 
convert into leads and customers.
Facebook Do’s 
• Respond to customer 
comments, both positive 
and negative 
• When users comment on a 
post or write on your wall, 
try to recognize them.
• Post multiple times per day 
• Posting quality content on a 
regular basis will draw 
viewers to your business’s 
page and keep them there
• Share content that you are 
using to generate leads on 
your website 
• Facebook provides you with 
a great chance to promote 
content that you have 
generated on your company 
website.
• Allow fans to like pages on 
your website directly 
• Allow customers to 
connect with your 
company on Facebook 
directly 
from your webpage 
#SocialMediaMarketing101
• Post more Images 
• Images have a higher 
chance of reaching many 
people as compared to 
posting plain content. 
• Facebook fans tend to 
share and like images 
more 
#SocialMediaMarketing101
Facebook Don’ts 
• Remove or edit customer posts 
• Never get involved with editing or removing 
posts. 
• Come across as a salesman 
• Facebook users understand that you want to 
promote your business, but don’t want to feel 
like they are constantly being sold to. 
#SocialMediaMarketing101
Dont 
• Be overly repetitive or spam posts 
• Can’t think of something to post? Don’t post 
for the sake of posting or repost old blog 
articles. 
• This is not to say that you cannot repeat links 
to your webpage; just spread them out and 
connect them to unique content. 
#SocialMediaMarketing101
Don’t 
• Post infrequently 
• But don’t come across as a passive company. 
• Post atleast 3 times a day 
#SocialMediaMarketing101
Don’t 
• Collect user information without consent 
• Ask your fans for consent before using their 
information anywhere. 
• Failure to do so could lead to you being 
banned 
#SocialMediaMarketing101
www.webonmobi.com 
@webonmobiseo 
#SocialMediaMarketing101

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Social Media for Marketing

  • 1. Social Media for Marketing www.webonmobi.com @webonmobiSEO #SocialMediaMarketing101
  • 5. Who are your ideal Customers? What are their biggest concerns needs and interests? Where can you reach them? Twitter, Facebook, Blog, Email
  • 6. Research on your existing customer base Identify the most common buyers for your products/services
  • 8. Create a spreadsheet and list all the content by:
  • 9. Study your presentation for patterns Have you developed content for one Buyer persona while neglecting others? Which topics generate the best results in terms of traffic to the website or downloads?
  • 10. Setup an Editorial Calendar
  • 13. Have a Team of Content Creators
  • 16. Keep a list of evergreen content
  • 17. What are you Waiting For?
  • 18. What is Social Media?
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24. Hold on before We Start make sure that you have;
  • 25. Now you can use Twitter to
  • 26. Types of tweets to get you started • An Observation: Tweet about something happening around the office. Include photos to bring those scenes to life. • Events You’re Attending: Share a link to the next conferene or webinar you are hosting or plan to attend, and why you’re excited about it.
  • 27. Types of Tweets • Your Content: Post a link to your company’s most recent blog article or an offer you think is particularly helpful, with a headline or description to encourage readers to click through. • Someone Else’s Content: Post a link to someone else‘s blog article as a helpful resource, with a compliment for their good work.
  • 28. Types of Tweets • Chat With Someone: Direct tweets to other Twitter users using an @ sign. • Retweet great content: Quickly share other people’s tweets with your followers, like forwarding an email, by clicking the retweet button.
  • 29. How to Grow your Twitter following
  • 30. • Make your company’s Twitter usernames easy to find. • Add Follow buttons to your site so people can easily find you. • Add your Twitter handle to your email signatures, business cards, and marketing collateral.. #SocialMarketing
  • 31. • Make your tweets useful resources so people need you. • Interact with those people you follow who don’t yet follow you back. The Key is ENGAGEMENT. #SocialMarketing
  • 32. • Avoid starting a tweet with @username. • Doing this will only make the tweet visible to those who follow you and the user who you are tweeting. • Example: What’s up @andayiseo (viewable to everyone) #SocialMarketing
  • 33.
  • 34. How to Use Twitter for Marketing • Use Twitter to drive people to your company’s website. • Monitor your brand on Twitter. Use Twitter search tool (http://search.twitter.com) #SocialMarketing
  • 35. • Use the Twitter “Favorites” feature as a list of company testimonials • Search on twitter for users that are commenting or talking about your brand and favorite their tweets. • The next time someone asks about your brand you should give them a link to your favorites • E.g http://twitter.com/USERNAME/ favorites • Example http://twitter.com/andayiseo/favorites #SocialMarketing
  • 36. • Use Twitter to promote events, webinars, and campaigns. • The next time your company holds an event, fundraiser, or open house, tweet about it! Best practice is to send people directly to an event sign-up page. • Think of a hashtag for your event or webinar before you start tweeting about it. • E.g #SocialMarketing
  • 37. • During the event, people often use the hashtag while live-tweeting, • Live-Tweeting is when you tweet what you see/hear in real time. • The hashtag will tag and aggregate the event‘s tweets, building an online conversation around the event.
  • 38. • People who are not at the event might see your hashtag and want follow and/or join the conversation, too. • A popular hashtag often sparks curiosity, and people will go to http://twitter.com/Hashtag to participate in the conversation around an event
  • 39. • Establish yourself as a thought leader in your industry. • Tweeting about useful resources and thoughtful tips, you and your company will eventually develop thought leadership, and people will consider you an expert in that particular subject. Be sure to link to your own resources as well as others.
  • 40.
  • 41. • Create a dedicated Twitter landing page. • Create a new page on your website specifically targeted toward visitors from Twitter. • This page can be an introductory to your company page, or offer a piece of lead generation content
  • 42. • Tweet links to shareble and informative content • This is content that offers general education to your followers, e.g inspiring articles, a How- to video or a free product. • E.g. “Free Report: 10 [Insert Industry] Mistakes to Avoid”
  • 43. • Participate in Twitter chats • Twitter has helped form an abundance of micro- communities that have self-organised around certain topics.
  • 44. Track & Analyse • Track Reach: Total number of followers. This number is your raw distribution power • Response Rate: Average number of @replies per tweet. When you sent out a link or a question, how many people responded? • Branding and Awareness: How often people reference your company or products. Use Twitter Search to track this.
  • 45. • Sales Funnel: Number of visitors from Twitter who visit your company website/blog and convert into leads and customers.
  • 46.
  • 47. Facebook Do’s • Respond to customer comments, both positive and negative • When users comment on a post or write on your wall, try to recognize them.
  • 48. • Post multiple times per day • Posting quality content on a regular basis will draw viewers to your business’s page and keep them there
  • 49. • Share content that you are using to generate leads on your website • Facebook provides you with a great chance to promote content that you have generated on your company website.
  • 50. • Allow fans to like pages on your website directly • Allow customers to connect with your company on Facebook directly from your webpage #SocialMediaMarketing101
  • 51. • Post more Images • Images have a higher chance of reaching many people as compared to posting plain content. • Facebook fans tend to share and like images more #SocialMediaMarketing101
  • 52. Facebook Don’ts • Remove or edit customer posts • Never get involved with editing or removing posts. • Come across as a salesman • Facebook users understand that you want to promote your business, but don’t want to feel like they are constantly being sold to. #SocialMediaMarketing101
  • 53. Dont • Be overly repetitive or spam posts • Can’t think of something to post? Don’t post for the sake of posting or repost old blog articles. • This is not to say that you cannot repeat links to your webpage; just spread them out and connect them to unique content. #SocialMediaMarketing101
  • 54. Don’t • Post infrequently • But don’t come across as a passive company. • Post atleast 3 times a day #SocialMediaMarketing101
  • 55. Don’t • Collect user information without consent • Ask your fans for consent before using their information anywhere. • Failure to do so could lead to you being banned #SocialMediaMarketing101

Editor's Notes

  1. What is Content Marketing? Content marketing is the idea of acquiring and retaining customers by creating relevant and valuable content.