Send invitation letter (day, time, phone, map, documents)
Create meeting and book room
Ask about changes
Never be late
Each candidate is special and unique!
Take CV + HR form + company brochure
Make a cup of coffee
Check the room/ DND sign
Be polite and open-minded!
Create comfortable atmosphere
Start with the schedule
Explain why “you are here”
Be a good listener
Remember: candidate should trust you and be relax! Forget about stress
Reason for changing jobs
What enjoy and did not enjoy etc.
Skills = problem solving teamwork leadership customer service
Best predictor of future behaviour is past performance!
Know what we are looking for (JD + person specification)
Ask right questions (relevant skills, experience, motivation)
Not related to the job
“yes” or “no”
To probe details
Help to relax
Control of conversation
No “yes” or “no” answers
Comment on experience, opinions, feelings
Candidate control the conversation
Ask reflective questions:
“ It sounds as…”, “Would I be right…”, “If I understand you correctly..”
Ask challenging questions:
- I never made any mistake.
- Never? Could you please think about any small mistake that you have made
in the last 10 months?
Focus on action
“What exactly did you do?”
“Tell me more about meeting and what you say exactly?”
Separate I from We
Ask about weakness
Avoid poor questions
Do not compare with face-to-face candidates
Fair to all candidates
Save your time
What kind of salary are you looking for?
What kind of salary progression would you expect in this role?
What non-cash benefits do you receive?
Answering candidate’s questions
Explain next steps
After Technical Interview
Ask opinion and feedback
Deal about next steps
With Technical people:
Get general feedback
Get feedback and matrix via e-mail
With Hiring Manager:
Send all feedbacks
Deal about final interview
Check TI quality
Check soft skills
Be sure about evidence not feelings
Check your skills / invite your colleague