Organizational Conflicts

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Organizational Conflicts

  1. 1. Organizational conflicts<br />By:A.Ali<br />
  2. 2. INTRODUCTION OF (CDK)<br />CDK Foundered On, 1978, With 10 Share Holders. Presently they Have 5 Shareholders. CDK Runs With Five Member Committee. The Committee Act for Improving Quality of the Hospital and advanced the service of the hospital. <br /> <br />
  3. 3. INTRODUCTION<br />This Project Is Based On Conflicts on an Organization Which Results In Mutual Negative Feedback.<br /> <br />Conflict Is Often Considered As A Negative Factor Which Has Constructive, As Well As Destructive Consequences.<br />Conflict courses to fail Organizational Operation. It Is Believe That Each Organization Is Based On An Object Which They Can Achieve Their Goals.<br />It’s True Each Organization Will Be Trying on Profit Maximization and to expand the Organization according, to Customers taste. It Is A Must For An Organization To Polish The Conflict According to, “The Best Practiced Of Business Ethics”. <br />For This Project, I Have Chosen a Service Oriented Organization, Which is a Private Hospital, I Will Name As CDK.<br />I did my Research by Experiencing, Service of a Private Hospital in INDIA. <br />Being a Customer I had noticed the mismanagement of the hospitals and lack of service.<br />In a week I got the permission from the management to do a research on CDK hospital<br />
  4. 4. OBJECTIVES OF (CDK) <br />To Maintain The Service According To The Technological Advancement.<br /> The “SLOGAN” is “CDK INJECT BATTER HEALTH SERVICES ”.<br />
  5. 5. THIS HOSPITAL RUNS UNDER<br />ADMINISTRAION DEPARTMENT<br />PUBLIC RELATION DEPARTMENT<br />FINANCE DEPARTMENT<br />DOCTORS DEPARTMENTS<br />HUMAN RESOURSES DEPARTMENT<br />RESRCH AND DEVELOPMENT DEPARTMENT<br />TRANSPORT DEPARTMENT<br />MAINTANACE DEPARTMENT<br />MAINTANACE DEPARTMENT<br />NURSING DEPARTMENT<br />MDICAL COLLEGE<br />
  6. 6. ADMINISTRATION DEPARTMNET<br /> Administration is controlled by doctors, research, college and nursing department. Administration Department Deals With All The Staff Of The Organization. And Make Rules For The Staff.<br />Head Of The Administration Is A Manager And Duty Of The Administration Is To Look After The Staff. And responsible departments<br />(B) PUBLICRELATION DEPARTMENT<br />Head Of The Public Relation Is Public Relation Officer. And Department Duty Is To Give And Maintain Better Service To Customers. This department deals with customers only.<br />(C) FINACE DEPARTMENT<br />Finance Department Deals With The Financial Aspect Of The Organization. This department deals with all the financial aspects of the organization.<br />
  7. 7.  <br />(D) DOCTORS DEPARTMENT<br />This Department Is Subdivided In To Medical Specialist. And deals with the Patients. <br />
  8. 8. (E) HUMANRESORSES DEPARTMENT<br /> <br /> <br /> This Department Deals With Recruiting Staff And Specialist To The Organization.<br />The department deals with the human resources aspects.<br /> <br />(F) RESERCH AND DEVELOPMENT DEPARTMENT<br /> <br /> <br /> This Department Is To Research On Health Sector To Give Advance To Health Sector<br /> <br />(G) TRANSPORT DEPARTMENT<br /> <br /> <br /> The Department Deals With The Transport Of The Organization. Example Ambulance<br /> <br /> <br /> <br /> <br /> <br />
  9. 9. (H) MAINTANCE DEPARTMENT<br /> <br /> <br /> This Department Deals With The Maintenance Of The Organization Example Cleanliness <br /> <br />( I ) ENGENERING DEPARTMENT. <br /> <br />The Department Deals With Engineering Section Of The Organization <br /> <br />( J ) NURSING DEPARTMENT<br /> <br /> <br /> <br />The Department Deals With The Nursing Of The Organization. The Entire Nurse Works Under This Department.<br /> <br />( K ) MEDICAL COLLEGE<br /> <br />Medical College Trains The Staff Of The Health Sector.<br /> <br />
  10. 10. CONFLICT ARRISE TO THIS hospital<br />
  11. 11. This hospital Conflicts Arise Because Of Business Environment. Which Is External And Internal Environment.. <br />In External Environment<br />In Internal Environment <br />Political Environmental Factors<br />Economical Environmental Factors<br />Social Environmental Factors<br />Technological Environmental Factors<br />Customers<br />Facilities<br />Management<br />Share Holders<br />Employees<br />Finance<br /> <br />
  12. 12. POLITICAL FACTORS<br /> <br /> Political Factors Influence for Raising the Conflict are:<br /> <br />Lack in implementing the rule of Law<br />Lack of Government Interest.<br />Corruption <br />Absence of Financial Institution<br /> <br />
  13. 13. ECONOMICAL FACTORS<br /> <br />Unstable Monetary Policy<br />Week and closed Economic System<br />Inflation<br /> <br /> <br />
  14. 14. TECNOLOGICAL IMPACTS<br /> <br />since we are in a third world country ,Lack Of Technological Improvement, Raises Conflict to Advance the latest Technology ,which increased Customers Satisfaction<br />
  15. 15. Internal factors<br />
  16. 16. CUSTOMERS<br />  Inequality among customers<br /> <br />FACILITIES<br /> Outdated facilities.<br />Doctors<br /> few specialist<br />Equipments<br /> Not advance technology<br />Not a clean Environment<br /> <br />
  17. 17. .<br /> <br />MANAGEMENT<br /> Miss management. No objectives , no plane,<br />no goal<br />
  18. 18. Internal corruption<br />Staffs are not motivated<br /> no bonus<br /> no reward<br /> no extra time payment<br /> less salary <br /> <br />
  19. 19. THE STRATEGIES: TO SOLVE THE CONFLICT<br />ANALIZE THE EXTERNAL AND INTERNAL CONFLICTS THAT ARISES INTHE HOSPITAL<br /> MAKE A SHORT TERM PLANE FOR TO SOLVE CONFICT ARRISES FROM EXTERNAL AND INTERNAL ENVIROMENT<br /> MAKE A LONG TERM PLANE FOR FUTUR , TO AVOID THE CONFLICT OF INTERNAL AND EXTERNAL ENVIROMENT.<br />MAKE SURE THE HOSPITAL ARE WORKING TO THE OBJECT MATTERS AND SUBJECT MATERS<br />ADOPT A GOOD CORDINATION IN BETWEEN DEPARTMNET.<br /> ADOPT A GOOD COMMUNICATIONAL SKILL<br /> MOTIVATE THE STAFF<br />IF THE HOSPITAL DOES NOT HAVE THE FINANCE SELL THE SHARE.<br />MAKE USE OF THE COLLEDGE TO BULID THE MAIN POWER.<br />CHANGE THE SOLGAN TO “NO DIFFERENCE BETWWEEN RICH AND POOR”<br />MINIMIXED THE PROFIT AND MAXIMIZED THE SERVICE<br /> <br />

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