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Supply Chain Performance

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Anand Subramaniam
Anand Subramaniam

SCM Performance & Balance Score Card

BusinessTechnology
1 of 22
Supply Chain Performance Improve Supply Chain Performance by linking it with Balance Scorecard Anand Subramaniam
[object Object],[object Object]
Highlights ,[object Object],[object Object],[object Object],[object Object],[object Object]
Supply Chain Management
SCM Concept Competitively Advantage New Materials Cooperative Development White-Space Development New Processing Product Adaptation Integrated Solutions Key Process Improvement New Products Supply Chain Responsiveness Alternative Channels Cost to Serve New Sales Sales Leadership Strategies New Business Systems Suppliers Manufacturing Distribution Retailer Consumer Product / Service Flows : Information Systems & Flows : Financial Flows Product Development Distribution Efficiency Product Replenishment Order Fulfillment Marketing Strategy Business Development
Current Measures
Strategy, Initiatives & Criteria Shareholder Benefits Asset Utilisation Plant Specialisation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Profit / Revenue Growth Cost/ Productivity Improvement Capital Asset Evaluation Selling/Pricing Selectivity New Product Development Market/ Customer Segmentation Infrastructure Optimisation Acquisition Divestiture Inventory Management Shipping Efficiency Error Elimination Manufacturing Efficiency Strategy Initiatives Criteria
SCM Perspectives
SCM Goals Unit Cost Reduction Time Reduction Waste Reduction Flexible Response SCM Goals
Financial Benefits Improved Working Capital & Margins Improved Cash Flows Revenue Profit Growth Higher Return on Assets Financial Benefits
Customer Benefits Improved Value Improved or New Product / Service Quality Improved Flexibility Improved Timelines Customer Benefits
SCM Improvements Integrate People, Process & Systems Improved Decision Making Strategic Partner Relations Product / Service Innovation SCM Improve-ments
BSC Perspectives
Performance Measures Internal What must we excel at ? Financial How do we add value to shareholders? Innovation How do we improve and create value? Performance Measures Customers How do customers see us?
Linking BSC to SC Performance
Performance Measures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Performance Measures ,[object Object],[object Object],[object Object],[object Object],[object Object]
Customer Perspective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Business Process Perspective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Innovation & Learning Perspective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Financial Perspective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object]

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Supply Chain Performance

  • 1. Supply Chain Performance Improve Supply Chain Performance by linking it with Balance Scorecard Anand Subramaniam
  • 2.
  • 3.
  • 5. SCM Concept Competitively Advantage New Materials Cooperative Development White-Space Development New Processing Product Adaptation Integrated Solutions Key Process Improvement New Products Supply Chain Responsiveness Alternative Channels Cost to Serve New Sales Sales Leadership Strategies New Business Systems Suppliers Manufacturing Distribution Retailer Consumer Product / Service Flows : Information Systems & Flows : Financial Flows Product Development Distribution Efficiency Product Replenishment Order Fulfillment Marketing Strategy Business Development
  • 7.
  • 9. SCM Goals Unit Cost Reduction Time Reduction Waste Reduction Flexible Response SCM Goals
  • 10. Financial Benefits Improved Working Capital & Margins Improved Cash Flows Revenue Profit Growth Higher Return on Assets Financial Benefits
  • 11. Customer Benefits Improved Value Improved or New Product / Service Quality Improved Flexibility Improved Timelines Customer Benefits
  • 12. SCM Improvements Integrate People, Process & Systems Improved Decision Making Strategic Partner Relations Product / Service Innovation SCM Improve-ments
  • 14. Performance Measures Internal What must we excel at ? Financial How do we add value to shareholders? Innovation How do we improve and create value? Performance Measures Customers How do customers see us?
  • 15. Linking BSC to SC Performance
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.