'Keep in Touch' CHAI Research


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My research deals with providing communication solutions to elderly people that have minimal to no technical experience and capability. We have developed the Keep in Touch (KiT) app to assist these people communicate with family and friends.

These slides were presented to the CHAI research group in the University of Sydney school of IT.

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  • Research Statement: Exploring an asynchronous audio appliance for helping elderly people and their care circle keep in touch.Hypothesis: Does it enable people to communicate more often. How do people use it? How does it change things? How often do they use it?What sort of messages are sent? (We won’t be listening to messages)What are the communication implicationsWill it help aging in place?How many contacts are there? How many messages per day are ideal etc. Is it useful for the elderly.
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  • 'Keep in Touch' CHAI Research

    1. 1. Keep in Touch (KiT) Amnon Carmel Computer Human Adaptive Interaction Research Group (CHAI)
    2. 2. Motivation & Context
    3. 3. Motivation & Context
    4. 4. Motivation & Context Ageing population double worldwide by 2050* Aus. 85+ increase from 1.6% to 4.9%-7.2% ** Elderly people often prefer to “age in place” Globalisation and urbanisation lead to distributed families Communication is key for elderly wellbeing* http://transgenerational.org/aging/demographics.htm#ixzz1VdKIfz5e** By 2056, see http://www.abs.gov.au/Ausstats/abs@.nsf/mf/3222.0
    5. 5. The Keep in Touch (KiT) iPad App
    6. 6. Keep in Touch (KiT) iPad App
    7. 7. Keep in Touch (KiT) iPad App
    8. 8. My Research
    9. 9. Research Overview To Methodologically Explore… What do people actually want from such a solution Whether KiT in its current version is usefulSuitable userinterface for theelderly
    10. 10. User Interface For the Elderly Self Explanatory GUI Touch-screen gestures Colours, fonts & symbols Size & number of objects Location in home
    11. 11. Is KiT Useful? How do people use it? What sort of messages? What are the implications? Will it helpaging in place? Is it useful for the elderly?
    12. 12. What Do People Want (For Next Version)? Phatic technology? Sensor- based? Mobile? Gamification? Location based?
    13. 13. Research Goals How to increase Communication interactionsResearch Best practices for touch CHI Goals for the elderly Identifying methods to bring care circles closer
    14. 14. Research Environment
    15. 15. Aurama
    16. 16. Aurama
    17. 17. Aurama
    18. 18. Storyplace.me
    19. 19. Storyplace.me
    20. 20. MarkerClock
    21. 21. Dude’s Magic Box
    22. 22. Positive Findings inLiterature Review
    23. 23. (Mackay, 2010) Critical Literature Review 7 18 34
    24. 24. (Biemans, 2009), (Frank Bentley, 2011) and (Pavan Dadlani, 2010) Critical Literature Review
    25. 25. (Rowan E. D., 2005), (Frank Bentley, 2011) Critical Literature Review
    26. 26. (Elizabeth D. Mynatt, 2001), (Sunny Consolvo, 2004) and (Pavan Dadlani, 2010)
    27. 27. (Sunny Consolvo, 2004), (Georgios Metaxas, 2007), (Boustani, 2010) and (Frank Bentley, 2011) Critical Literature Review
    28. 28. (Frank Bentley, 2011), (Boustani, 2010) Critical Literature Review MOVE TOWARDS MOBILE DEVICES
    29. 29. Issues For Consideration From Literature Review
    30. 30. (Georgios Metaxas, 2007), (Pavan Dadlani, 2010) Critical Literature Review
    31. 31. (Georgios Metaxas, 2007) Critical Literature Review
    32. 32. (Biemans, 2009) (Emile Aarts, 2004) (Frank Bentley, 2011) (Georgios Metaxas, 2007) (Mackay, 2010) (Pavan Dadlani, 2010) (Sunny Consolvo, 2004). (Aarts, 2009) Critical Literature Review MOSTLY SMALL SCALE RESEARCH
    33. 33. (Mackay, 2010), (Birnholtz, 2010) Critical Literature Review
    34. 34. Senior Touch-Based Design Guidelines
    35. 35. Design Guidelines* * Boustani, S. (2010, October 27). Designing touch-based interfaces for the elderly. Sydney, NSW, Australia: University of Sydney, faculty of engineering, school of electrical engineering.
    36. 36. Design Guidelines*Avoid scroll barsUse simple large fonts with left justificationAvoid moving textImportant information should be concentrated in the centreKeep consistent interfaceAvoid red / green and blue / yellow colour combinationsMinimal to no animationProvide larger targetsAvoid multi-touch interactionsAvoid note taking / scribble functions * Boustani, S. (2010, October 27). Designing touch-based interfaces for the elderly. Sydney, NSW, Australia: University of Sydney, faculty of engineering, school of electrical engineering.
    37. 37. References1) Mynatt, E.D., et al. Digital family portraits: supporting peace of mind for extended family members. in CHI 01 Proceedings of the SIGCHI conference on Human factors in computing systems. 2001. Seattle, Washington: ACM.2) Elizabeth D. Mynatt, J.R., Quan Tran, Gregory Abowd, Wendy Rogers, Itiro Siio, Designing Home Appliances for Older Adults. Cognitive Studies, 2003. 10: p. 343-352.3) Rowan, J. and E.D. Mynatt, Digital Family Portrait Field Trial: Support for Aging in Place, in Proceedings of the SIGCHI conference on Human factors in computing systems2005, ACM: Portland, Oregon, USA. p. 521-530.4) Consolvo, S., P. Roessler, and B. Shelton. The CareNet Display: Lessons Learned from an In Home Evaluation of an Ambient Display. in Lecture Notes in Computer Science, UbiComp 2004: Ubiquitous Computing. 2004. Springer Berlin / Heidelberg.5) Metaxas, G., et al. Daily Activities Diarist: Supporting Aging in Place with Semantically Enriched Narratives. in Human-Computer Interaction – INTERACT 2007 11th IFIP TC 13 International Conference. 2007. Rio de Janeiro, Brazil: Springer.6) Dadlani, P., et al., Aurama: caregiver awareness for living independently with an augmented picture frame display. AI & Society, 2010. 25(2): p. 233-245.7) Riche, Y. and W. Mackay, PeerCare: Supporting Awareness of Rhythms and Routines for Better Aging in Place. Computer Supported Cooperative Work (CSCW), 2010. 19(1): p. 73- 104.8) Technology, G.I.o. Dudes Magic Box! 2007 [cited 2011 12/09/2011]; Information regarding the Duedes Magic Box! system including several imges. ]. Available from: http://home.cc.gatech.edu/jimRowan/5.9) Saslis-Lagoudakis, G.C., Keith ; Fitto, Dan. Hermes@Home: Keeping in touch with the home. in Designing for Collaborative as well as Indivualised Environment. 2006. Sussex, UK: University of Sussex.10) Georgios Saslis-Lagoudakis, K.C., Dan Fitto, Alan Dix, Mark Rouncefield, Hermes@Home: supporting awareness and intimacy between distant family members, in Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments2006, ACM: Sydney, Australia. p. 23-30.11) Bentley, F. and S.K. Chowdhury. Serendipitous family stories: using findings from a study on family communication to share family history. in 12th ACM international conference. 2010. Copenhagen, Denmark: ACM.12) Bentley, F., S. Basapur, and S.K. Chowdhury. Promoting Intergenerational Communication Through Location-Based Asynchronous Video Communication. in UbiComp 2011. 2011. Beijing,China: ACM.13) Boustani, S., Designing touch-based interfaces for the elderly, 2010, The University of Sydney: Sydney, Australia.14) LLC, A. Interface Design Guidelines for Users of All Ages. 2001.15) Kim, S., et al., Usability of car dashboard displays for elder drivers, in Proceedings of the 2011 annual conference on Human factors in computing systems2011, ACM: Vancouver, BC, Canada.16) Olwal, A., D. Lachanas, and E. Zacharouli, OldGen: mobile phone personalization for older adults, in Proceedings of the 2011 annual conference on Human factors in computing systems2011, ACM: Vancouver, BC, Canada.17) Mahmud, A.A., et al., Designing and evaluating the tabletop game experience for senior citizens, in Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges2008, ACM: Lund, Sweden.
    38. 38. References18) Alan F. Newell, A.D., Mick J. Smith, Peter Gregor, Designing a portal for older users: A case study of an industrial/academic collaboration. ACM Trans. Comput.-Hum. Interact., 2006. 13(3): p. 347-375.19) Kankainen, A. and V. Lehtinen, Creative personal projects of the elderly as active engagements with interactive media technology, in Proceedings of the 8th ACM conference on Creativity and cognition2011, ACM: Atlanta, Georgia, USA.20) Kirk, D.S., et al., Opening up the family archive, in Proceedings of the 2010 ACM conference on Computer supported cooperative work2010, ACM: Savannah, Georgia, USA. p. 261-270.21) Stößel, C., H. Wandke, and L. Blessing, Gestural Interfaces for Elderly Users: Help or Hindrance?22) Gesture in Embodied Communication and Human-Computer Interaction, S. Kopp and I. Wachsmuth, Editors. 2010, Springer Berlin / Heidelberg. p. 269-280.23) Wacharamanotham, C., et al., Evaluating swabbing: a touchscreen input method for elderly users with tremor, in Proceedings of the 2011 annual conference on Human factors in computing systems2011, ACM: Vancouver, BC, Canada. p. 623-626.24) Piper, A.M., Supporting medical communication with a multimodal surface computer, in Proceedings of the 28th of the international conference extended abstracts on Human factors in computing systems2010, ACM: Atlanta, Georgia, USA. p. 2899-2902.25) Piper, A.M., R. Campbell, and J.D. Hollan, Exploring the accessibility and appeal of surface computing for older adult health care support, in Proceedings of the 28th international conference on Human factors in computing systems2010, ACM: Atlanta, Georgia, USA. p. 907-916.26) Vatavu, R.D., Augmented photoware interfaces for affective human-human interactions, in Proceedings of the 3rd international workshop on Affective interaction in natural environments2010, ACM: Firenze, Italy. p. 93-96.27) Cunningham, A., et al., TableMouse: a novel multiuser tabletop pointing device, in Proceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group: Design: Open 24/72009, ACM: Melbourne, Australia. p. 169-176.28) Frank, B.P.D.H.F.P.G.M.R.H.S.L.G.K.J.K.B.V., A Special Kind of Intimacy: Sustaining Sociability with Ubiquitous Computing for the Inter-Generational Family, 2006, University of Sydney.29) Gaver, B., Provocative Awareness. Computer Supported Cooperative Work (CSCW), 2002. 11(3): p. 475-493.30) Aarts, E. and B. de Ruyter, New research perspectives on Ambient Intelligence. Journal of Ambient Intelligence and Smart Environments, 2009. Volume 1(Number 1 / 2009): p. 5-14.31) Consolvo, S., et al., Technology for care networks of elders. Pervasive Computing, IEEE, 2004. 3(2): p. 22-29.32) Biemans, M., et al. Lets stay in touch: sharing photos for restoring social connectedness between rehabilitants, friends and family. in Proceedings of the 11th international ACM SIGACCESS conference on Computers and accessibility. 2009. Pittsburgh, PA, USA: ACM.33) Aarts, E., Ambient intelligence: a multimedia perspective. Multimedia, IEEE, 2004. 11(1): p. 12-19.34) Birnholtz, J. and M. Jones-Rounds, Independence and interaction: understanding seniors privacy and awareness needs for aging in place, in Proceedings of the 28th international conference on Human factors in computing systems2010, ACM: Atlanta, Georgia, USA. p. 143-152.35) Matters, T.D. The Demographics of Aging. 2010 [cited 2011 03/10/2011]; Statistics about aging population]. Available from: http://transgenerational.org/aging/demographics.htm#ixzz1VdKIfz5e.36) ABS, A.B.o.S. Population Projections, Australia, 2006 to 2101. 2008 [cited 2011 03/10/2011]; Available from: http://www.abs.gov.au/Ausstats/abs@.nsf/mf/3222.0.
    39. 39. Thank You Amnon Carmelacar4721@uni.sydney.edu.au