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Technological impact on hrm


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Technological impact on hrm

  2. 2. HR DEFINED : Strategic & coherent approach to the management of organisations most valued asset i.e people for the achievement of organisations objectives. INNOVATION AS KEY TO COMPETITIVE ADVANTAGE : Fortunes of several companies have been revised, thanks to innovation in relation to technology. Mahindra & Mahindra incident 1992. E-HR : Hr department making use of internet & related technologies to support there activities, the process becomes e-HRM. TECHNOLOGY: Technology is changing everything. Says Larry Dunivan, vice president of global HR solutions for Lawson Software in Minneapolis, Minnesota: "We've seen the first wave of technology enter the workplace and HR department. Today, companies have automated many processes and eliminated unnecessary work."
  3. 3. <ul><li>HRIS :- a technology based system to acquire , retreive, analyse & distribute </li></ul><ul><li>pertinent information regarding an organisation human resource. </li></ul><ul><li>ASM:- a web based employee assessment tool (application server model). </li></ul><ul><li>CPM:- computerised performance monitoring </li></ul><ul><li>Workflow technology. </li></ul><ul><li>Vendor management system. </li></ul><ul><li>Application tracking system. </li></ul><ul><li>Performance management software. </li></ul><ul><li>Internal mobility software. </li></ul><ul><li>Executive & key people management software. </li></ul><ul><li>E- recruitment software. </li></ul><ul><li>Virtual office system </li></ul>
  4. 4. HR:- GETTING SMARTER <ul><li>Internet portals :- customize and personalize each person's workspace through Internet portals. . A manager might track key indicators such as labor costs or competency levels by workgroup. He or she might also view personal account information, pending emails, alerts that certain task need to be addressed--say an approval for a promotion or a 360-degree review. A well designed portal can create a very compelling experience,&quot; says Alexis de Planque, program director for e-business strategy at Meta Group in Stanford, Connecticut . </li></ul><ul><li>Shared service centers :- consolidating various functions in a single location and processing all transactions and claims en masse, it's possible to reduce--if not eliminate--much of the redundancy and overlap that plagues the typical corporation . At Allied Signal Corp. in Morristown, New Jersey, new technology, heavily dependent on the Web, has ushered in a new model of corporate efficiency </li></ul>
  5. 5. GETTING SMARTER <ul><li>Application Service Providers :- Allow them to rent space on a remote system and let an outside company manage system maintenance, security and upgrades. For example , US Internetworking Inc. , based in Annapolis, Maryland, supports ERP packages from PeopleSoft and Lawson, customer relationship management (CRM) software from Siebel Systems, and e-commerce and messaging applications from Microsoft. </li></ul><ul><li>Business intelligence :- Business intelligence uses tools such as online analytical processing (OLAP) , decision support systems (DSS) , executive information systems (EIS) and data mining. </li></ul><ul><li>Resource Analysis :- HR department can analyze labor costs and productivity among various groups of workers to better structure pay and benefits packages. </li></ul>
  6. 6. SMARTNESS CONTINUES <ul><li>Personal digital assistants (PDAs):- Making human resources data available through PDA,digital phones and interactive pagers. SAP announced a partnership with Motorola that enables the PageWriter 2000 interactive pager to cull information from ERP software --including sales automation, financial tracking, medical information gathering and transactional updates from an array of industries. </li></ul><ul><li>Virtual meetings:- Smart agents -pieces of software that monitor networks and computers-will automatically sense bottlenecks and trends and adjust or change processes to optimize workflow. </li></ul><ul><li>Electronic travel & Expense reporting (T&E) :- Employees submit expense reports electronically, using an intranet and browser. When an employee logs on to the system, it auto populates charges from their corporate American Express card. They simply add out-of-pocket expenses and the system generates a report. </li></ul>
  7. 7. SMARTNESS GOES ON <ul><li>Telecommuting :- Telecommuting is working from one's home or some other remote location outside the company's office. It increases quality of life by enabling a meshing of personal and professional lives. Telecommuting include productivity gains, reduced absenteeism , reduced employee turnover costs, reduced real estate costs, and reduced relocation costs. </li></ul><ul><li>Talent management system:- Lawson Talent Management Version 3.4 , a system of record that captures all data related to the names, titles, roles, experience, knowledge, skills and abilities of the people within an organization. Six functional modules tapping that data handle recruiting, goal management, performance management, compensation, learning and development, and succession management. </li></ul>
  8. 8. & CONTINUES… <ul><li>B2E Employee Self Service (ESS) :- An Internet based solution that provides employees with a browser interface to relevant HR data and transactions. It enables employees’ real-time access to their data. They can update their personal details, apply for leave, view their pay details and associated benefits, view internal job vacancies and book training and travel. </li></ul><ul><li>Performance Appraisal System :- A software program written to do the calculations using data already in place, and another program written to do the calculations. The new process reduces the paperwork from 20 to 7 pages per employee. Supervisors and managers were given the option of using computerized comment sheets. Ability to use the system to record and document noteworthy employee performance incidents, both positive and negative in nature. This documentation feature eliminated the need for a separate note-keeping system that many managers had been using. </li></ul>
  9. 9. RECENT APPLICATIONS IN HR <ul><li>HRM TECHNOLOGY CONFERENCE 2010:- The work of the School District of Hillsborough County to the conference—their efforts towards improving teacher performance give our (marginally meaningful) work real significance. </li></ul><ul><li>Talent management system upgrade supports flexible self-service role and task delegation. ( InformationWeek September 29, 2010) </li></ul><ul><li>Hu ManTech Inc. has released ergo Tool 5 , a new version of its popular web-based management tool for office ergonomics. The software is designed to help employers quickly identify and address ergonomic problems and develop effective solutions to improve health, safety and productivity in the workplace. (HR Magzine,Oct 2006) </li></ul><ul><li>Web-Based Training:- American Learning Exchange (ALX) has been established by the U.S. Department of Labor. ALX was started to provide employers and others a web-based source for training resources. ( ) </li></ul>
  10. 10. RECENT APPLICATIONS IN HR <ul><li>Revising the Performance Appraisal System at St. Luke’s Hospital:- A software programe was written to asses the performance appraisal system thereby reducing the paperwork and better employee appraisal system. (Business week, 2009) </li></ul><ul><li>CISCO VIRTUAL OFFICE :- Currently more than 14,000 Cisco employees are using the Cisco Virtual Office solution. Through the results of an internal survey, it was estimated that the average employee saved 2.81 hours of commuting time per week and reduced up to 2.5 tons of CO2 emissions per year. </li></ul><ul><li>Cisco Secure Sockets Layer (SSL) VPN solutions are secure methods to </li></ul><ul><li>extending office-quality services to the remote workforce . </li></ul><ul><li>VIRTUALIZATION TO BUSINESS </li></ul><ul><li>Capgemini Partners with VMware to Deliver New Suite of Virtualization </li></ul><ul><li>business Services ( V2B ). </li></ul>
  11. 11. Application continues.. <ul><li>MCI Worldcom Corp. in Clinton, Mississippi, have embraced Web technology and transformed the way work gets done--inside and outside human resources.The telecom giant has moved beyond online directories, handbooks and employee record updates to a world where employees can venture online to purchase stock and reallocate investments in their 401(k) account, fill out electronic W-4 forms, and view an electronic pay stub a week before they're paid. </li></ul><ul><li>Online Recruiting , which has revolutionized HR over the last few years. Sites such as, HotJobs, CareerBuilder and Career Mosaic have become central hubs for job seekers and employers, while a slew of start-up companies have flooded the marketplace. Firms such as Webhire (formerly Restrac) and Lawson Software's iJob, which integrates online searching with resume tracking and database management, and it's clear that a not-so-quiet revolution is taking place. </li></ul>
  12. 12. Application continues.. <ul><li>Cascade software at Manchester city Football Club(MCFC):- MCFC to replace its outdated, manual, paper-based processes and spreadsheets with an internet browser-based system, enabling consolidation of data, a reduction in paperwork and improved efficiencies throughout the entire HR department. (May 18,2010, THE HINDU). </li></ul><ul><li>Human Recognition Systems Launches the First Biometric Workforce Management Solution for the Civil Environment:- MSite Civil is a workforce management and reporting solution designed to meet the flexible needs of the civil environment.MSite Civil uses the same software platform as MSite Build - the established construction solution which is currently in use. </li></ul>
  13. 13. FORECAST OF PAST- REALITY TODAY <ul><li>What was forecast 15 years ago? </li></ul><ul><li>That employees would use multi-functional, wireless technology to do their jobs from virtually anywhere. </li></ul><ul><li>Business should expect major advances in voice recognition, wireless technology, real time video conferencing. </li></ul><ul><li>Smart Phones will really be handheld computers that store massive amounts of information, music, phone numbers and will access the internet. </li></ul><ul><li>Mobile Workforce will depend on HR assistants to act as ground control ensuring a smooth flow of information. </li></ul><ul><li>HR will take on activities such as internet research, desktop publishing, web page development, help desk and computer training. </li></ul>
  14. 14. FUTURE ASPECTS OF TECHNOLOGY IN HRM <ul><li>Using Google-type searches , recruiters will identify potential passive candidates without posted resumes and also gather background information that can be used to qualify them as a potential candidate. </li></ul><ul><li>Corporate career websites will have the ability to &quot; morph, &quot; so that the information provided to different candidates changes to fit their unique needs. </li></ul><ul><li>The online self scheduling of candidate interviews will become standard practice . </li></ul><ul><li>More sophisticated fuzzy logic systems will, once you identify your skills and interests, select an initial job automatically and then &quot;find&quot; other &quot;similar jobs&quot; using the same process that currently utilizes to refer other relevant books to clients. This smart system will allow candidates to search for jobs without knowing the precise title . </li></ul>
  15. 15. CONCLUSION <ul><li>The 21st century will bring even more technology to human resources. Today's HR department must reinvent itself on a regular and ongoing basis. As the enterprise becomes more global, new systems and technology will lead to greater collaboration, without regard to political boundaries and language. HR is likely to be at the center of this revolution. </li></ul><ul><li>Over your morning coffee you begin reviewing the ahead day on your iDigi 2020 (think iPhone in 10 years ), several employee training courses are taking place, new policies are to begin being drafted on the Intranet, and you are informed by that the workforce planning meeting scheduled for tomorrow is today at 11am. </li></ul><ul><li>The future office will be “ Core Teams ” who will manage employee, teams working around the globe; from home offices; to business café ’ s. </li></ul><ul><li>All these processes combined with the glut of information streaming in from online sources have spawned entirely new ways of viewing and thinking about information. Here are a few ways technology has changed </li></ul>