Attention, Relevance, Confidence, and Satisfaction.

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Attention, Relevance, Confidence, and Satisfaction.

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  • Congratulations great work !!! .. Thanks for sharing ! The motivation and inspiration, build a better world, share common values, promote world peace,are a few goals of 'GREAT CAUSE and JUST CAUSES' Group. Very nice... Great work ! !Thanks for sharing,. Best regards . Bernard (France)
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Attention, Relevance, Confidence, and Satisfaction.

  1. 1. ARCS ARCS Management Series ARCS ARCS
  2. 2. ARCS ARCS Inspiration from  Management article Management article ARCS ARCS
  3. 3. ARCS ARCS A Learner model  John Keller  John Keller in 1983. ARCS ARCS
  4. 4. ARCS ARCS Opportunities to help others learn  come up all of the time in the  come up all of the time in the workplace.  ARCS ARCS
  5. 5. ARCS ARCS When you help a staff member deal  with an angry customer, you have an  with an angry customer you have an opportunity to help her learn.  ARCS ARCS
  6. 6. ARCS ARCS When a team member comes to you  frustrated by a recent change in a work  system, you have an opportunity to help him  system you have an opportunity to help him understand why the change was necessary.  ARCS ARCS
  7. 7. ARCS ARCS Whether you regard this as 'training' or not, this kind  of learning doesn't just take place in formal  classrooms, seminars, or online courses. And you don't  have to be a trainer to want to help people learn new  h b hl ll things, and better understand their roles within the  organization.  ARCS ARCS
  8. 8. ARCS ARCS Many people, at many levels, train others at  some point ‐ and they have a role in creating  a learning environment that affects the way  a learning environment that affects the way work is done, and how their teams are  taught new things. ARCS ARCS
  9. 9. ARCS ARCS So how can you help people learn  effectively within your company or  y y py team? ARCS ARCS
  10. 10. ARCS ARCS There are many ways to do this, some of which  involve actual 'lessons.' However, the general  idea is to create an environment where people  are committed to learning, and in which they  are supported in their efforts.  ARCS ARCS
  11. 11. ARCS ARCS Motivating People to Learn ARCS ARCS
  12. 12. ARCS ARCS People aren't always motivated to  learn. learn ARCS ARCS
  13. 13. ARCS ARCS Some simply don't want to change.  ARCS ARCS
  14. 14. ARCS ARCS Others think that learning happens  naturally, and that it's an inevitable  t ll d th t it' i it bl outcome of instruction.  ARCS ARCS
  15. 15. ARCS ARCS Clearly that isn't always true, because  y you can teach someone lots of skills,  , and still not see that person actually  apply those skills.  ARCS ARCS
  16. 16. ARCS ARCS That's why you need to motivate  people to learn and change.  ltl dh ARCS ARCS
  17. 17. ARCS ARCS A useful model for doing this is ARCS,  which stands for  Attention, Relevance,  which stands for 'Attention Relevance Confidence, and Satisfaction.'  ARCS ARCS
  18. 18. ARCS ARCS This was developed by John Keller in 1983,  and it's been used and validated by teachers  y and trainers across a wide range of learning  environments ‐ from universities to the  military.  y ARCS ARCS
  19. 19. ARCS ARCS ARCS ARCS
  20. 20. ARCS ARCS ARCS ARCS
  21. 21. ARCS ARCS ARCS ARCS
  22. 22. ARCS ARCS ARCS ARCS
  23. 23. ARCS ARCS ARCS ARCS
  24. 24. ARCS ARCS ARCS ARCS

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