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Twitter is dead: reflections on student resistance to microblogging Tony McNeill (Kingston University) Plymouth e-Learning Conference 2010, University of Plymouth
Backchannel welcome #pelc10 @anthonymcneill
OK, it’s not exactly dead
The ‘VLE is dead’ debate
More evaluation needed
My Twitter project Supporting student  engagement with Twitter 3 projects: English Literature (18) Media & Cultural Studies (80+) Engineering (200+)
Project deliverables ,[object Object],[object Object],[object Object]
Why Twitter?
The “on-trend” technology
More than broadcasting?
Lecture backchannels
Learning communities?
So how did we get on?
Staff keen; students less so
No “digital natives” here
Student email (Engineering)
Student tweet (Media)
One working pilot (English) ,[object Object],[object Object],[object Object]
Data from EL3668 pilot ,[object Object],[object Object],[object Object],[object Object],[object Object]
So what did we do?
We created an account
…  a hashtag
…  a group
…  tied it in with the VLE
…  provided guidance
…  a schedule of activities
Did the students tweet?
Getting to grips with Twitter
Social interaction
Engagement with activities
Resource sharing (1)
Resource sharing (2)
Peer acknowledgement
Discussion of assessment
Problems and queries
Was the pilot a success?
Tweets by month
Tweets per student
Data collection 1: survey
Twitter accounts pre-module
[object Object],[object Object],Two positive views
[object Object],[object Object],[object Object],[object Object],Four negative views
[object Object],[object Object],[object Object],[object Object],Students mainly indifferent
Data collection 2: interviews
Part of my semester-long study, the creative project, I'm doing a cartoon about Hamlet, so what I was often doing was tweeting ideas out on that one where I knew I had a lot more people who would respond and say 'does this idea sound like it works and what do you think?’ (Jenny) Twitter as PLN
I had an account, but I didn't ever really use it. I followed quite a few people, sort of celebrities and stuff, but I didn't check it every day. […] I wasn't a user but I did have an account so I was very aware of it. (Amelia) “ I wasn’t a user”
I’ve actually got a Twitter account - I set up a different one for the module - but I never used it, all I did was follow celebrities. When Katie and Peter were splitting up it was quite handy ‘cos I could see what was going on.(Roz) Celebrity stalking
I joined about six months before the module started just because I heard a lot of hype about it. A couple of friends had joined and I heard about it on Radio 1 and things so I wanted to see what it was about. I was following some of the main people like Chris Moyles and Stephen Fry, people like that, people I knew tweeted a lot. (Sarah) Twitter & broadcast culture
Well, I think I started off … myself and my dad joined at the same time out of interest and we just tested it by saying hello. And then, really, we didn’t know what to do with it after that. And it kind of stayed dormant for six months really. I didn’t really use it. (Sarah) “ It stayed dormant”
Because I don’t go on Twitter a lot, I didn’t become second nature to me just to go on it; it was something I had to think about. (Roz) Not “second nature”
Starting the module, I was quite interested to see how it would work. I started, I did use it, and then it sort of dropped off my radar just ‘cos I wasn’t using it everyday or whatever. (Amelia) “ off my radar”
None of my friends were on it. […] I love the idea of Twitter but I guess it’s almost entirely because my close friends and family don’t use it.  (Amelia) On not using Twitter
…  it’s like a routine: you check your emails and you check your Facebook. You get distracted for about an hour and then you start doing your work. But you always leave Facebook on in the corner just in case someone might want to get in contact with you. (Roz) “ it’s like a routine”
I’m on it about twice a day … it’s more for communication. So, rather than emailing somebody, or phoning somebody, or texting somebody, it’s a free way of communicating with a friend. So, I’ll go on to check Facebook chat, I’ll see if there’s somebody there that I can ask about are you going out tonight or this, that and the other.  (Sarah) “ I’m on it all the time”
I was probably a bit keener and I did my picture and everything as well … I suppose life took over a bit.   I think it [Facebook] would have worked a whole lot better; I think you would have had tweeting every day … well, not tweeting, facebooking everyday, commenting everyday. (Roz) “ facebooking everyday”
The year reps, we've created a separate section where we update them about things that are going on in terms of the year rep meetings, any messages from the lecturers. […] So, we organise the meetings, we organised a party before Christmas through that. (Sarah) Facebook for uni activity
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Summary of student use
Spheres of practice
Be where it’s working
Follow me/read my stuff anthonymcneill http://www.scribd.com/Tony McNeill http://www.slideshare.net/amcneill/  http://blogs.kingston.ac.uk/twitter/

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Twitter Is Dead

  • 1. Twitter is dead: reflections on student resistance to microblogging Tony McNeill (Kingston University) Plymouth e-Learning Conference 2010, University of Plymouth
  • 2. Backchannel welcome #pelc10 @anthonymcneill
  • 3. OK, it’s not exactly dead
  • 4. The ‘VLE is dead’ debate
  • 6. My Twitter project Supporting student engagement with Twitter 3 projects: English Literature (18) Media & Cultural Studies (80+) Engineering (200+)
  • 7.
  • 13. So how did we get on?
  • 18.
  • 19.
  • 20. So what did we do?
  • 21. We created an account
  • 22. … a hashtag
  • 23. … a group
  • 24. … tied it in with the VLE
  • 25. … provided guidance
  • 26. … a schedule of activities
  • 28. Getting to grips with Twitter
  • 36. Was the pilot a success?
  • 41.
  • 42.
  • 43.
  • 44. Data collection 2: interviews
  • 45. Part of my semester-long study, the creative project, I'm doing a cartoon about Hamlet, so what I was often doing was tweeting ideas out on that one where I knew I had a lot more people who would respond and say 'does this idea sound like it works and what do you think?’ (Jenny) Twitter as PLN
  • 46. I had an account, but I didn't ever really use it. I followed quite a few people, sort of celebrities and stuff, but I didn't check it every day. […] I wasn't a user but I did have an account so I was very aware of it. (Amelia) “ I wasn’t a user”
  • 47. I’ve actually got a Twitter account - I set up a different one for the module - but I never used it, all I did was follow celebrities. When Katie and Peter were splitting up it was quite handy ‘cos I could see what was going on.(Roz) Celebrity stalking
  • 48. I joined about six months before the module started just because I heard a lot of hype about it. A couple of friends had joined and I heard about it on Radio 1 and things so I wanted to see what it was about. I was following some of the main people like Chris Moyles and Stephen Fry, people like that, people I knew tweeted a lot. (Sarah) Twitter & broadcast culture
  • 49. Well, I think I started off … myself and my dad joined at the same time out of interest and we just tested it by saying hello. And then, really, we didn’t know what to do with it after that. And it kind of stayed dormant for six months really. I didn’t really use it. (Sarah) “ It stayed dormant”
  • 50. Because I don’t go on Twitter a lot, I didn’t become second nature to me just to go on it; it was something I had to think about. (Roz) Not “second nature”
  • 51. Starting the module, I was quite interested to see how it would work. I started, I did use it, and then it sort of dropped off my radar just ‘cos I wasn’t using it everyday or whatever. (Amelia) “ off my radar”
  • 52. None of my friends were on it. […] I love the idea of Twitter but I guess it’s almost entirely because my close friends and family don’t use it. (Amelia) On not using Twitter
  • 53. … it’s like a routine: you check your emails and you check your Facebook. You get distracted for about an hour and then you start doing your work. But you always leave Facebook on in the corner just in case someone might want to get in contact with you. (Roz) “ it’s like a routine”
  • 54. I’m on it about twice a day … it’s more for communication. So, rather than emailing somebody, or phoning somebody, or texting somebody, it’s a free way of communicating with a friend. So, I’ll go on to check Facebook chat, I’ll see if there’s somebody there that I can ask about are you going out tonight or this, that and the other. (Sarah) “ I’m on it all the time”
  • 55. I was probably a bit keener and I did my picture and everything as well … I suppose life took over a bit. I think it [Facebook] would have worked a whole lot better; I think you would have had tweeting every day … well, not tweeting, facebooking everyday, commenting everyday. (Roz) “ facebooking everyday”
  • 56. The year reps, we've created a separate section where we update them about things that are going on in terms of the year rep meetings, any messages from the lecturers. […] So, we organise the meetings, we organised a party before Christmas through that. (Sarah) Facebook for uni activity
  • 57.
  • 59. Be where it’s working
  • 60. Follow me/read my stuff anthonymcneill http://www.scribd.com/Tony McNeill http://www.slideshare.net/amcneill/ http://blogs.kingston.ac.uk/twitter/

Editor's Notes

  1. I’m Tony McNeill from Kingston University (UK ) and the title of my presentation is Twitter is dead: reflections on student resistance to microblogging . The subtitle does what it says on the tin but the main title needs a bit of explanation.
  2. But first, a quick slide to welcome backchannel commentary and questions and to let Twitter/backchannel newbies know the hashtag that’s being used for this conference and my Twitter username.
  3. Right, let’s talk about that title. I have to ‘fess up here: I don’t actually think that Twitter is dead but think the title ‘Twitter has a bit of a chesty cough’ was unlikely to attract much of an audience. In fact, I think Twitter is one of the more interesting and important technologies to have emerged in the last few years. I’ve been a twitterer for more than two years, have multiple accounts and consider it a useful tool for my own professional development. However, I think its potential in HE is at best minimal for reasons I’ll explain later. ‘Twitter in HE is dead’ or maybe ‘Twitter on a ventilator in HE’ would be more accurate descriptions of my position.
  4. More seriously though, as I followed last year’s great ‘VLE is dead’ debate it struck me that a lot of critical energy was being directed at the VLE and relatively little at Web 2.0/social media tools and environments. Whereas the VLE was subject to much informed critique – and some defence too – I’m struck at how many ed techies like myself remain enthralled by the charisma of social media. Social media, like the pope, appears to be beyond reproach. Clay, J. (2009). The VLE is dead. e-Learning Stuff: News and views on e-learning, ILT and tech stuff in general. http://elearningstuff.wordpress.com/2009/08/24/the-vle-is-dead/ Weller, M. (2007). The VLE/LMS is dead. The Ed Techie. http://nogoodreason.typepad.co.uk/no_good_reason/2007/11/the-vlelms-is-d.html
  5. http://twitter.com/mojo_girl/status/6896571883
  6. We can see the appeal of Twitter; it’s a lightweight tool that’s well suited to what Sherry Turkle (2008) calls the “always on/always-on-you” techno-literate practices of young people mediated by mobile phones and other portable devices. Alexander, B.(2006). Web 2.0: A New Wave of Innovation for Teaching and Learning? EDUCAUSE Review , 41(2): 32–44. Retrieved 21 January, 2010, from http://www.educause.edu/EDUCAUSE+Review/EDUCAUSEReviewMagazineVolume41/Web20ANewWaveofInnovationforTe/158042 Turkle, S. (2008). Always-On/Always-On-You: The Tethered Self. In J.E. Katz (ed.), Handbook of Mobile Communication Studies (121-138). Cambridge and London: The MIT Press.
  7. Jodie Fraser: listening, twittering http://www.flickr.com/photos/josiefraser/3412352129/in/set-72157617225459363/
  8. Ant McNeill: Mind the gap http://www.flickr.com/photos/antmcneill/4400901983/
  9. Ant McNeill: Net Generation http://www.flickr.com/photos/antmcneill/3076992286/ http://delicious.com/edtechglossary/notdigitalnatives http://delicious.com/edtechglossary/digitalnatives
  10. Vanilla Blackboard site but attempt made to establish some form of visual continuity with Twitter account through use of Photoshopped iconic Shakespeare portrait. We created an area on the Blackboard site for documents and links relating to the use of Twitter on the module.
  11. We also created an area on the Blackboard site for documents and links relating to the use of Twitter on the module.
  12. October: 81 November: 17 December: 3
  13. Only 4 out of the 17 students who created a Twitter account and followed the module tweeted more than 10 times.
  14. Only 4 out of the 17 students who created a Twitter account and followed the module tweeted more than 10 times.
  15. We did have one student whose use of Twitter very much looks like using the tool to engage with her own personal learning network – i.e. it’s a use of Twitter for soliciting peer feedback, critique and validation.
  16. This use of Twitter, however, was by far the more common type of engagement. Twitter is perceived to be a broadcast medium - in particular, a celebrity broadcast medium – that one subscribes to or follows like one subscribes to and reads a magazine.
  17. Although 4 students had set up Twitter accounts prior to the module, most remained under-used. Twitter is again use for ‘celebrity stalking’ but not used for engaging with one’s own network of contacts.
  18. Another example of celebrity stalking but also another example of student Twitter users not knowing what to do with Twitter beyond following some of the key celebs they associate with it.
  19. Twitter doesn’t appear to be well understood as a participatory medium. So, students found it easy to join and to follow some celebs but didn’t understand why they might post tweets or what they would tweet about. Dormant Twitter accounts were more common than the frequently used ones. Well, I think I started off … myself and my dad joined at the same time out of interest and we just tested it by saying hello. And then, really, we didn’t know what to do with it after that. And it kind of stayed dormant for six months really. I didn’t really use it. […] I didn’t tend to write much ‘cos I didn’t know really what to write. (Sarah)
  20. I thought this was a useful explanation for why tweeting dropped off in November and December: Twitter’s not an embedded part of undergraduate technology-mediated practices. Students had to remember to log on – it wasn’t part of a daily routine.
  21. A similar point it made by Amelia – Twitter is not used everyday in the same way as other social media like Facebook.
  22. Our students use of social networking sites was informed less, it seems, by the relative ease-of-use or specific affordances of the technology and more by issues of identity and affiliation. Facebook was where their life could be found; it wasn’t be to found on Twitter.
  23. Jones, S. & Lea, M.R. (2008). Digital Literacies in the Lives of Undergraduate Students: Exploring Personal and Curricular Spheres of Practice. The Electronic Journal of e-Learning , 6(3): 207-216. Retrieved 29 December, 2009, from http://www.ejel.org/Volume-6/v6-i3/JonesandLea.pdf