Your guide to successful workforce management  Hints and tips on flexible working from Amano UK
The business challenge  One of the biggest challenges to businesses is the ability to manage staff productivity   efficient...
Minimising the cost to business  According to research by the CIPD:   •       Average employee absence is 7.4 days per yea...
Planning effectively  But even without absenteeism, how do employers know if their staff are being productive during the w...
Flexibility and accountability    The key to successful workforce management is planning, flexibility and accountability.  ...
Flexibility and accountability  However, research also showed that nearly half of organisations surveyed saw flexible   wor...
Flexibility and accountability  Flexible working is great in theory, but with pressure to improve efficiency, productivity ...
Technology and measurement  In tackling these issues, time and attendance software systems can offer   handy solutions, pa...
Technology and measurement  An alternative and immediate option would be to use the latest  ‘pay-as-you-go’ web-based host...
FREE SOFTWARE TRIAL  Amano can equip you with all the tools you need to support your flexible working  policy - we’ll give ...
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Workforce Management Guide - Amano UK

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Amano can equip you with all the tools you need to support your flexible working
policy - we’ll give you a free six week trial of our iTime web-based time management
service that you can access immediately.


For your free iTime trial or more information on Amano products
visit www.amano-tcs.co.uk, call 0844 879 3748 or email info@amano-tcs.co.uk

Amano UK Limited,
Festival House,
Jessop Avenue,

Cheltenham,
Gloucestershire,
GL50 3SH

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Workforce Management Guide - Amano UK

  1. 1. Your guide to successful workforce management Hints and tips on flexible working from Amano UK
  2. 2. The business challenge One of the biggest challenges to businesses is the ability to manage staff productivity efficiently and successfully. Amano UK, designers and manufacturers of innovative time and workforce management systems, provides some timely advice for HR teams and their businesses on how to manage flexible working, and avoid the loss of productivity and staff morale. A recent survey of 50 HR professionals carried out by Amano revealed: • 98% were in favour of their business adopting flexible working practices • 58% said their organisation had fully embraced the ethos of flexible working and offered employees more than the statutory minimum required • But 46% claimed to have no time and attendance system in place to manage flexible working policies
  3. 3. Minimising the cost to business According to research by the CIPD: • Average employee absence is 7.4 days per year • Cost of absence per employee per year is £692 • Only 41% of employers monitor the cost of employee absence • Under half of employers have a target in place for reducing absence Absenteeism is a huge cost to businesses, but businesses that are prepared to offer their workforce greater flexibility are likely to reap the benefits with a reduction in unscheduled absenteeism and support of a happier and more productive workforce.
  4. 4. Planning effectively But even without absenteeism, how do employers know if their staff are being productive during the working day? Businesses needn’t be worried about losing productivity - if they plan effectively. There are many different flexible working options businesses could consider offering employees: • Flexitime – employees work fixed core time with variable start/finish times • Job sharing – one job shared by two or more employees • Remote working – home-working for all or part of the week • Term time working – family friendly working hours • Annualised hours – working more hours at key times of the year, less at others • Compressed hours – e.g. working the hours for five days in four days • Shift swapping – colleagues agree between them how to cover working hours • Staggered hours – e.g. starting later to fit in with a routine such as school drop-offs • Time off in lieu – often used instead of overtime payment
  5. 5. Flexibility and accountability The key to successful workforce management is planning, flexibility and accountability. The tactics each business chooses to ensure success will vary, but these are Amano’s top three recommendations to ensure you get the right results. 1. Effective scheduling to ensure optimum staffing and skill levels are available when needed 2. Get commitment from staff by empowering them to manage their own timekeeping 3. Implement flexible working to allow for additional working outside normal shifts Businesses have typically been nervous about adopting flexible working schemes and recent research highlighted the main perceived disadvantages of flexible working to be limited interaction between key workers, lack of management control over employees and security and confidentiality of information.
  6. 6. Flexibility and accountability However, research also showed that nearly half of organisations surveyed saw flexible working as the key to higher productivity. Other advantages included retention of key staff and the ability to attract new and highly qualified employees, reduced office costs and more responsive customer services – tangible benefits that have a direct and positive impact on the bottom line. Key benefits of flexible working: • Reduced absenteeism • Increased productivity • Improved staff morale • Increased staff retention • Reduced staff recruitment costs • Improved schedule planning • Reduced overtime costs • Work life balance for employees
  7. 7. Flexibility and accountability Flexible working is great in theory, but with pressure to improve efficiency, productivity and cost control while incorporating flexible working practices, there is a growing need for time and attendance systems that can track complex working patterns and analyse real-time data that will help businesses to accurately measure impacts on the bottom line. Those businesses that do not yet possess the technological infrastructure to facilitate more flexible and mobile working patterns are in the most danger of being left behind.
  8. 8. Technology and measurement In tackling these issues, time and attendance software systems can offer handy solutions, particularly when planning specific shift patterns, rosters and schedules around key times while still maintaining business output. Amano’s Astrow Suite is used by thousands of British businesses because it is a flexible workforce management software system, which helps businesses to synchronise time and attendance with activity tracking and holiday and overtime management. Access and permissions can also be tailored to allow a ‘self-service’ element, allowing staff to manage their own time.
  9. 9. Technology and measurement An alternative and immediate option would be to use the latest ‘pay-as-you-go’ web-based hosted service, iTime, that enables businesses to easily and immediately manage time and attendance and simple HR administration via the internet, making flexible time management instantly accessible for mobile and remote workers. With instant online set-up, businesses can benefit from a flexible, service-based time and attendance system without the need to install and maintain expensive IT software, providing a completely automated system over the internet.
  10. 10. FREE SOFTWARE TRIAL Amano can equip you with all the tools you need to support your flexible working policy - we’ll give you a free six week trial of our iTime web-based time management service that you can access immediately. For your free iTime trial or more information on Amano products visit www.amano-tcs.co.uk, call 0844 879 3748 or email info@amano-tcs.co.uk Amano UK Limited, Festival House, Jessop Avenue, Cheltenham, Gloucestershire, GL50 3SH

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