Welsh library strategies


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Presentation given to Glyndwr University LIS Foundation Degree students on their study week at Gregynog Hall, mid Wales, 18th May 2011

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  • Wed 18th May 2011, Gregynog Hall Students 12 (3 English FE, 3 Welsh HE, 5 Welsh Public) (Trinity, Glyndwr; Newport, Swansea, Den, Wrexham) 1 hour slot, do 20mins talk, then interactive discussion time. Focus on overview of work, grants, funding, bids, management, policy/strategy, Libraries Inspire, strategic planning, standards? Module is 'Key management issues for the library information professional' Assignment for this module is interviewing candidate, and writing job description Use ppt and do handout Session after lunch - come for lunch. Leave when want. Option to stay over. (No need to send to Paul in advance)
  • When CyMAL was set up in 2004, some thought it was going to be a behemoth or monster, taking over and ruling things, loss of control etc. Museums has own body, archives had nothing, and libraries had small budget of £30,000 pa. Now, v. supportive and recognise good works, value of what we do, closeness to Minister for Heritage etc Sometimes, people think it’s called Camel.
  • CyMAL - means Joint in Welsh. Is in fact: Cymru: Museums Archives and Libraries Wales In fact, was modelled on Re:source (later MLA Council), but unlike MLA is part of the Welsh Assembly Government. Is a cross-domain policy division. In Scotland have a non-government body called SLIC Scottish Library and Information Council. Other countries -mainly separate but Norway has joint one Esp valued since the demise of MLA in England picture is WAG new building in Aberystwyth
  • CyMAL roles CyMAL: – 25-30 staff (several vacant posts – down to 23?) Some domain specialists eg libraries Museums – c.200 89 Accreditation (Registered), 55 LA, 9 National Trust, 82 Independent, 7 national museum Archives – c.20 13 Local authority, 6 others (Royal Commission, HE etc) Sponsorship Admin role - for Nationals – Library and Museum Other X-domain things – family history Current awareness bulletins Funding database & Funding newsletter X-domain training eg handling old photographs
  • What do I do? Expand a little on each on PM – Libraries Strategies p/t Grants – provide advice at application process, them monitor during the period of the grant, then chase up final payments etc Advice and support – on any topic, queries. Ministerial work - show clip . http://www.youtube.com/watch?v=aIKJgNQk6i4 Research – Web 2 survey in libraries; hope to write articles but difficult to set aside time Magazine – not part of library work, just additional How did I get here? MSc library studies Publishing company Research - work, then PhD CyMAL
  • How big is the library sector in Wales? School libraries –some recent calls for them to be a statutory service – petition in England was rejected. Petition to Welsh Assembly too – currently in process of discussion.
  • 2004 – pre me, distributed grants to local authorities within core areas eg ICT community engagement 2005-07 - @ your library Strategy –£2m development programme 4 work strands: Resource discovery; Online content and resources; Marketing; Workforce Development 2007-08 – because of elections and timing (2007 elections) 2008-11 Libraries for Life – more later 2011 – planning the next one
  • EXPAND ON EACH ONE LFL – overseen by p/t Programme Manager, plus Advisory Group of representatives from Welsh libraries. CCL – refurbs – seen increase in usage, some included WiFi, some experimenting with RFID, community aspect eg improved facilities for community groups. Treorchy library created teenagers library section with close co-operation – now the teenagers manage it themselves and are more involved in the library 2) Online content and resources Three aspects:Portal – improve access to information, and access to libraries in Wales -Library.wales.org X-Catalogue search Cat Cymru - live test; Online resources – provision of reference and newspaper material for free for library users in Wales Also RDDW – resource discovery and delivery Wales - reciprocal borrowing & access agreements across regions; Strand 3 – Regional Development Officers in place to help co-ordinate things in the region, increase capacity, organise training, running things like Books4U, reviewing stock management, etc Strand 4 Marketing - training, PR campaigns, press releases on general subjects, Happy Days – was 2 nd in IFLA Marketing Award 2009. What makes people happy about the library? Got top 10 lists (HE students favour sleeping in library!), and case studies – useful for advocacy Express Yourself campaign for 2009-10 – launched by Ruth Jones ( show clip) http://library.wales.org/express-yourself/competition-launch/ AWARD CEREMONY – Ruth Jones, Minister, Sara Edwards TOOLKIT http://library.wales.org/stafftoolkit/ login librarywalesorg / 01staff Fancy That – The Biblis.com Strand 5 – Workforce skills - Funding bursaries, qualifications, training courses, and new courses eg Foundation Degree Strand 6 - WLPS – Envy of England. Way of measuring success, progress etc against set of targets. Plus: Entitlements – what a user can expect from (public) libraries in Wales Who else is doing what? Germany http://www.bam-portal.de/ search in the Collections of the participating Libraries , Archives , Museums and Other sources in Germany Europeana http://www.europeana.eu/portal/ European digital portal
  • External appointment for Scotinform to undertake the 16 month Evaluation. Interim reports in March 2010 and Sept 2010 – helped with early planning stages of Libraries Inspire Extensive consultations with library staff at all levels, and with library users and library non-users. Provided very useful information. Heads of services questionnaire, staff survey and focus groups. Library users – online and paper survey and focus groups Non-users – face to face interviews. SROI analysis was undertaken on two work programmes – because of the nature of the SROI model it was more suited to the Community Learning Library strand and the Workforce Development strand. And will be officially accredited by the SROI network. Awaiting figures. Expecting final report in next week. Then will be publically available in Welsh and English.
  • Cymraeg English Responded to the calls to included a vision statement.
  • Responded to calls to include a ‘core offer’ of libraries. Have created one that encompasses all that they do, but also cross-sector approach as well. • Be open to all members of their communities. • Be free to join. • Lend books for free. • Provide free use of the internet and computers. • Deliver free use of online information resources 24hrs a day. • Ensure friendly and knowledgeable staff are on hand to help. • Provide access to high quality resources in a range of formats reflecting changing publication trends, e.g. e-books. • Provide a safe, attractive and accessible physical space with suitable opening hours. • Stage a range of activities to support learning, enjoyment and enable users to obtain the maximum benefit from the available resources. • Maintain a searchable catalogue of Welsh library resources. • Work in partnership to open up access to the resources of all Welsh libraries. • Co-operate to create new digital content about Wales and its people. • Promote their services to ensure more people benefit from them. • Regularly consult users to gather their views on the service and information about their changing needs.
  • Cymraeg English Seven key themed areas for focus Sus models – financial need to work in partnership, collecting evidence of different models at the moment. Well-being. Resources – key reasons why people visit libraries – 90+% of the uses came to library to borrow book, although 50% also used computers Space – flexibly learning spaces, community spaces, welcoming. Virtual and physical space. Skills – libraries role in informal and formal learning, info literacy Helping hand – staff skills – Mystery Shopper research found that the staff were the key reason for wanting to return Attracting audience – marketing is key Quality service – WPLS F4 – will ensure library services are not disproportionally hit. And opp to look at frameworks for other sectors. And evaluation framework for the programme.
  • Partnerships – local group of teenagers? Another section of your local authority – Focus – be clear about what it is you want to do. Show your bid to someone unconnected to the project. Do they understand it. SMART Objectives (Specific, measurable, achievable, realistic, time-bound), or Performance Indicators - method of measuring the degree to which key objectives are achieved - these will be specific quantifiable measures expressed in terms of outputs. For example: To increase visitor figures by x% within a stated period following completion of a grant funded project. To attend and complete a course by the end of a given date. To catalogue x number of collections / items by a given date. To hold x number of events for a particular group within a given timescale. Evaluation – outputs are different from outcomes – the output is often a thing, the outcome could be the benefit that results eg a reading roadshow, the output is the author events, the outcomes would be opening up readers to new authors, inspiring people to read, etc Strategies – from your own organisation, or, national ones? Show why and how your project is relevant. Our bids have to meet the WAG underpinning principles which we’ve taken from One Wales as a guide : Promoting equality, a rich and diverse culture, sustainable futures, and learning for life. Costs – try to get quotes, or use examples from similar projects. Be realistic, and think of the unexpected Other issues – remember to be all-inclusive . Accessibility - address any barriers to access whether physical, sensory, intellectual, cultural, attitudinal, or financial. Bilingualism – ; Participation - best practice guidelines on participation, particularly where this involves potentially vulnerable individuals or groups. Professional Standards - projects should ensure that professional standards and guidance on access, cataloguing, collection management, digitisation, preservation, and other areas of professional activity are consulted and followed. Answer the Q / read the guidance – don’t leave sections out
  • All grants use almost the same form (museum archive or library), although capital grants do use slightly different form. Types of things we’ve funded Ethnic services – questionnaire work in Cardiff, stock provision, iBawb – generic info in range of languages WILP – Time Trek - a local history learning festival
  • Workshop interactive session Get into groups –put together a draft bid for something?
  • Welsh library strategies

    1. 1. Strategaethau llyfrgell Cymru / Welsh library strategies Dr Alyson Tyler Cynghorydd Datblygu Llyfrgelloedd / Libraries Development Adviser Twitter @libalyson
    2. 2. Beth yw CyMAL / What is CyMAL? Images from Morguefile http://mrg.bz/dHufPA and http://mrg.bz/gV804i
    3. 3. Beth yw CyMAL / What is CyMAL? <ul><li>CyMAL: Amgueddfeydd Archifau a Llyfrgelloedd Cymru </li></ul><ul><li>CyMAL: Museums Archives and Libraries Wales </li></ul><ul><li>Adran bolisi Llywodraeth Cynulliad Cymru / </li></ul><ul><li>Policy division of Welsh Assembly Government </li></ul>
    4. 4. Rolau & Gweithgarddau /Roles & Activities <ul><li>cynghori y Gweinidog / advise the Minister </li></ul><ul><li>datblygu polisi / develop policy </li></ul><ul><li>trosgludo rhaglen grantiau / deliver grant programmes </li></ul><ul><li>darpar cyngor a chefnogaeth i’r sector / provide advice and support for sector </li></ul><ul><li>darpar rhaglen hyfforddiant am ddim / provide free training programme </li></ul><ul><li>rhwydweithio /networking </li></ul><ul><li>ymchwil / research </li></ul><ul><li>cyhoeddi cylchgrawn / publish magazine </li></ul><ul><li>Noddi / Sponsorship </li></ul>
    5. 5. Cynghorydd Datblygu Llyfrgelloedd / Libraries Development Adviser <ul><li>Rheolwraig Rhaglen / Programme Manager p/t </li></ul><ul><li>Rhaglen grantiau / Grant programme </li></ul><ul><li>Cyngor a Chefnogaeth / Advice & support </li></ul><ul><li>Gwaith Gweinidogol / Ministerial correspondence </li></ul><ul><li>http://www.youtube.com/watch?v=aIKJgNQk6i4 </li></ul><ul><li>Ymchwil / Research </li></ul><ul><li>Golygydd Cylchgrawn / Magazine Editor </li></ul>
    6. 6. Llyfrgelloedd yng Nghymru / Libraries in Wales <ul><li>22 llyfrgelloedd cyhoeddus / public libraries </li></ul><ul><li>c. 23 llyfrgelloedd addysg pellach / FE libraries </li></ul><ul><li>c. 11 llyfrgelloedd addysg uwch / HE libraries </li></ul><ul><li>5 llyfrgelloedd carchar / prison libraries </li></ul><ul><li>?900 llyfrgelloedd ysgol / school libraries </li></ul><ul><li>?20 llyfrgelloedd arbennig / special-workplace libraries </li></ul><ul><li>c.45+ llyfrgelloedd iechyd / health libraries </li></ul><ul><li>1 llyfrgell genedlaeth / national library </li></ul>
    7. 7. Strategaeth Llyfrgelloedd / Library Strategies <ul><li>2005-07 @ your library strategy </li></ul><ul><li>2007-08 Interim year </li></ul><ul><li>2008-11Libraries for Life strategy </li></ul><ul><li>2011-12 planning/interim year </li></ul><ul><li>2012-15/16 Libraries Inspire strategy </li></ul>
    8. 8. Llyfrgelloedd am Oes / Libraries for Life 2008-2011 <ul><li>Funding - £13m over four years </li></ul><ul><li>Interim year </li></ul><ul><ul><li>2007-08 £1m + £1.5m capital </li></ul></ul><ul><li>Libraries for Life </li></ul><ul><ul><li>2008-09 £1m + £1.5m capital </li></ul></ul><ul><ul><li>2009-10 £1m + £3m capital </li></ul></ul><ul><ul><li>2010-11 £1m + £3m capital </li></ul></ul>
    9. 9. Llyfrgelloedd am Oes / Libraries for Life 2008-2011 <ul><li>Rhaglen Ddysgu Gymunedol / Community Learning Libraries Programme </li></ul><ul><li>Adnoddau ar-lein / Online content and resources </li></ul><ul><li>Fframwaith Partneriaethau Rhanbarthol / Regional Library Partnerships framework </li></ul><ul><li>Strategaeth farchnata genedlaethol / National marketing strategy </li></ul><ul><li>Datblygu sgiliau’r gweithlu / Developing workforce skills </li></ul><ul><li>Datblygu trydydd Fframwaith Safonau Llyfrgelloedd Cyhoeddus Cymru / Welsh Public Libraries Standards Framework Three </li></ul>
    10. 10. Gwerthusisad Llyfrgelloedd am Oes / Evaluation of Libraries for Life <ul><li>Allanol – Scotinform </li></ul><ul><li>Gwerthusiad - proses16 mis </li></ul><ul><li>Wedi ymgynghori gyda: </li></ul><ul><ul><li>300+ staff </li></ul></ul><ul><ul><li>680 defnyddwyr </li></ul></ul><ul><ul><li>540 + ddim yn defnyddio </li></ul></ul><ul><ul><li>Rhanddeiliad allweddol </li></ul></ul><ul><li>SROI – dwy raglen </li></ul><ul><li>External - Scotinform </li></ul><ul><li>16 month evaluation process </li></ul><ul><li>Consulted with: </li></ul><ul><ul><li>300+ staff </li></ul></ul><ul><ul><li>680 users </li></ul></ul><ul><ul><li>540+ non-users </li></ul></ul><ul><ul><li>Key stakeholders </li></ul></ul><ul><li>SROI analysis on two programme strands </li></ul>
    11. 11. Llyfrgelloed yn Ysbrydoli - Gweledigaeth / Vision – Libraries Inspire <ul><li>Bydd llyfrgelloedd yng Nghymru yn gweithio gyda'i gilydd i ysbrydoli pobl i fwynhau darllen, gwella eu gwybodaeth, datblygu eu sgiliau a chymryd rhan yn eu priod gymunedau. Bydd gwasanaethau llyfrgell yn ymatebol i ddiwallu anghenion newidiol pobl mewn amgylchedd lleol ffisegol a rhithwir, diogel a modern. </li></ul><ul><li>Libraries in Wales will work together to inspire people to enjoy reading, improve their knowledge, develop their skills and participate in their respective communities. Library services will be responsive to meeting people’s changing needs in a local, safe, modern physical and virtual environment. </li></ul>
    12. 12. Llyfrgelloedd yn Ysbrydoli - gwasanaethau craidd Libraries Inspire – core offer
    13. 13. Them â u Llyfrgelloedd yn Ysbrydoli Libraries Inspire themes <ul><li>Modelau Cynaliadwy o Ddarparu Gwasanaethau </li></ul><ul><li>Adnoddau i Bawb </li></ul><ul><li>Lle i Bawb </li></ul><ul><li>Sgiliau am Oes </li></ul><ul><li>Help Llaw </li></ul><ul><li>Denu'r Gynulleidfa </li></ul><ul><li>Darparu Gwasanaethau o Ansawdd </li></ul><ul><li>Sustainable models of service delivery </li></ul><ul><li>Resources for all </li></ul><ul><li>Space for all </li></ul><ul><li>Skills for life </li></ul><ul><li>A helping hand </li></ul><ul><li>Attracting the audience </li></ul><ul><li>Delivering a quality service </li></ul>
    14. 14. Grantiau / Grants W hat makes a good grant bid? <ul><li>Partnerships? Think beyond the usual suspects </li></ul><ul><li>Clear focus / ideas </li></ul><ul><li>SMART objectives or Performance Indicators </li></ul><ul><li>Clear evaluation process </li></ul><ul><li>Links to key strategies </li></ul><ul><li>Consider: accessibility, language (in Wales), professional standards </li></ul><ul><li>Clear and realistic forecast costs </li></ul><ul><li>Answer the questions! And, read the guidelines. </li></ul>
    15. 15. Sample CyMAL grants <ul><li>From… £300 conference bursary </li></ul><ul><li>To… £300,000 refurbishment grant </li></ul><ul><li>Ethnic services provision </li></ul><ul><ul><li>http://library.wales.org/your-library/north-wales/ibawb/ </li></ul></ul><ul><li>Information literacy project (cross-sector, all Wales) http://www.library.wales.org/index.php?id=7498 </li></ul><ul><li>WiFi installation (FE and public libraries) </li></ul><ul><li>Caerphilly Time Trek </li></ul>
    16. 16. Running a project <ul><li>Always let your funder know asap if problems occur </li></ul><ul><li>Stick to your agreed spending limit </li></ul><ul><li>Have a project plan in place with milestones </li></ul><ul><li>Report back, to a few colleagues or a formal steering group, on a regular basis </li></ul><ul><li>Keep records that can be used for evidence and evaluation </li></ul><ul><li>Consider reporting by objective so you can see where you are with each area of the project </li></ul>
    17. 17. Unrhyw cwestiwnau? / Any Questions? [email_address] 0300 062 2103 Twitter @libalyson http:// libalyson.wordpress.com http:// libalysoncym.wordpress.com / (Cymraeg/Welsh) www.wales.gov.uk/cymal
    18. 18. Creative time in small groups <ul><li>Think of a project to run </li></ul><ul><li>Write: </li></ul><ul><ul><li>Title </li></ul></ul><ul><ul><li>What you want to do </li></ul></ul><ul><ul><li>Why you want to do it </li></ul></ul><ul><ul><li>How you will do it </li></ul></ul><ul><ul><li>Who is involved </li></ul></ul><ul><ul><li>What the SMART objectives are </li></ul></ul><ul><ul><li>How you will evaluate it </li></ul></ul>