Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
VoIP recording perspectives OrecX LLC – VON San Jose 2008
Edge recording <ul><li>Pros </li></ul><ul><ul><li>Potentially Skype/gtalk/MSN compatible </li></ul></ul><ul><ul><li>Circum...
In-built recording <ul><li>Pros </li></ul><ul><ul><li>Good integration with phone platform </li></ul></ul><ul><li>Cons </l...
Packet interception recording <ul><li>Pros </li></ul><ul><ul><li>Up and running in 1 hour </li></ul></ul><ul><ul><li>No im...
Introducing Oreka <ul><li>Open source core (oreka.org) </li></ul><ul><li>Commercial add-ons (orecx.com) </li></ul><ul><li>...
Oreka Features <ul><li>100% recording </li></ul><ul><li>On-Demand Recording </li></ul><ul><li>Selective Recording </li></u...
Benefits of open source <ul><li>Core product under GPL </li></ul><ul><li>More control to customer </li></ul><ul><li>Commun...
Platform agnostic <ul><li>Telephone system independent </li></ul><ul><ul><li>Cisco </li></ul></ul><ul><ul><li>Avaya </li><...
Oreka and Asterisk <ul><li>Similar model </li></ul><ul><li>Complementary products </li></ul><ul><li>No integration work re...
Hosted recording inroads <ul><li>VoIP recording making this possible </li></ul><ul><li>A la carte recording </li></ul><ul>...
Bypassing proprietary limitations <ul><li>Cisco </li></ul><ul><ul><li>IPCC reporting segregation </li></ul></ul><ul><ul><l...
Upcoming SlideShare
Loading in …5
×

Orecx Bruno Haas Voip Recording Perspectives

  • Login to see the comments

  • Be the first to like this

Orecx Bruno Haas Voip Recording Perspectives

  1. 1. VoIP recording perspectives OrecX LLC – VON San Jose 2008
  2. 2. Edge recording <ul><li>Pros </li></ul><ul><ul><li>Potentially Skype/gtalk/MSN compatible </li></ul></ul><ul><ul><li>Circumvents encryption </li></ul></ul><ul><ul><li>Survivable </li></ul></ul><ul><li>Cons </li></ul><ul><ul><li>Deployment </li></ul></ul><ul><ul><li>Hardphones unsupported </li></ul></ul>
  3. 3. In-built recording <ul><li>Pros </li></ul><ul><ul><li>Good integration with phone platform </li></ul></ul><ul><li>Cons </li></ul><ul><ul><li>Not core business of Telephony Vendors </li></ul></ul><ul><ul><li>Impacts the system </li></ul></ul><ul><ul><li>More moving parts </li></ul></ul><ul><ul><li>Not suitable in hosted scenario </li></ul></ul><ul><ul><li>RTP decentralized routing </li></ul></ul>
  4. 4. Packet interception recording <ul><li>Pros </li></ul><ul><ul><li>Up and running in 1 hour </li></ul></ul><ul><ul><li>No impact whatsoever on phone platform </li></ul></ul><ul><ul><li>Separation between switching and recording </li></ul></ul><ul><li>Cons </li></ul><ul><ul><li>Limited to what is seen on wire </li></ul></ul><ul><ul><li>Encryption an issue </li></ul></ul><ul><ul><li>Every single packet needs analyzing </li></ul></ul>
  5. 5. Introducing Oreka <ul><li>Open source core (oreka.org) </li></ul><ul><li>Commercial add-ons (orecx.com) </li></ul><ul><li>All VoIP platforms supported </li></ul><ul><li>IT platform agnostic </li></ul><ul><li>Web based </li></ul><ul><li>Recording and Live Monitoring </li></ul>
  6. 6. Oreka Features <ul><li>100% recording </li></ul><ul><li>On-Demand Recording </li></ul><ul><li>Selective Recording </li></ul><ul><li>Fast search and playback/exporting </li></ul><ul><li>Live Monitoring </li></ul><ul><li>Look-Back Call Recording </li></ul><ul><li>Multi-Site Call Recording </li></ul><ul><li>Flexible privilege system </li></ul><ul><li>Multi-tenancy for Hosted </li></ul><ul><li>Quality Management </li></ul>
  7. 7. Benefits of open source <ul><li>Core product under GPL </li></ul><ul><li>More control to customer </li></ul><ul><li>Community effect </li></ul><ul><li>Acceptance </li></ul><ul><li>Typical customer more tech savvy </li></ul><ul><li>No demo selling process </li></ul>
  8. 8. Platform agnostic <ul><li>Telephone system independent </li></ul><ul><ul><li>Cisco </li></ul></ul><ul><ul><li>Avaya </li></ul></ul><ul><ul><li>Asterisk </li></ul></ul><ul><ul><li>… </li></ul></ul><ul><li>OS independent </li></ul><ul><ul><li>Linux </li></ul></ul><ul><ul><li>Windows </li></ul></ul><ul><ul><li>FreeBSD </li></ul></ul><ul><ul><li>… </li></ul></ul><ul><li>Database independent </li></ul><ul><ul><li>MySQL </li></ul></ul><ul><ul><li>DB2 </li></ul></ul><ul><ul><li>Oracle </li></ul></ul><ul><ul><li>… </li></ul></ul>
  9. 9. Oreka and Asterisk <ul><li>Similar model </li></ul><ul><li>Complementary products </li></ul><ul><li>No integration work required </li></ul><ul><li>High volume environments </li></ul><ul><li>Increase overall reliability </li></ul>
  10. 10. Hosted recording inroads <ul><li>VoIP recording making this possible </li></ul><ul><li>A la carte recording </li></ul><ul><li>Revenue stream sharing </li></ul><ul><li>Customer awareness </li></ul><ul><li>New challenge for providers </li></ul><ul><li>Storage requirements vs. voicemail </li></ul>
  11. 11. Bypassing proprietary limitations <ul><li>Cisco </li></ul><ul><ul><li>IPCC reporting segregation </li></ul></ul><ul><ul><li>Avoid costly SW components </li></ul></ul><ul><li>Avaya </li></ul><ul><ul><li>CTI not required anymore </li></ul></ul><ul><ul><li>No need for system upgrade </li></ul></ul><ul><ul><li>Avoid one single point of failure </li></ul></ul>

×