Re-orientating UX Design for
the Internet of Things
SXSW 2014 Submission . Alfred Lui
How will UX Design change if a single user
experience is spread across 5, 10, 20 devices
around the user, and most of devices don’t even
belong to him?
Internet of Things will trigger the 4th
protocolary change in computing
Every time a protocolary change happens,
Design as a discipline experiences tectonic
This talk will present case studies and tools
to address topics in the following 4 areas.
Proportions DataIdentity Services
As information ﬂows beyond screens and onto
information appliances, wearables and sensors, UX
designs will be about Proportions.
How can we tune the amount of information to
match the user’s attention?
As everything becomes smart and always observing
us in our environments, understanding Identity will be
the key to gaining and retaining users’ loyalty.
How much personal information is enough to make
an ecosystem ‘smart’? How much is too much?
As user experience shifts from discrete sessions to
distributed moments throughout the day, UX design will
mean designing Services that ﬂow across digital and
What makes a multi-touchpoint service successful?
As more and more contents are generated by
sensors, Data will become a new material that
designers will need to learn to work with.
What are the capabilities and limitations of
designing with data?
In SXSW Interactive
2013, I gave a talk
about “Why Designers
Should Care About
Since then, I've been focusing on designing for
the Internet of Things. In February 2013, I founded
the San Francisco Internet of Things Meetup to
build a community around this topic.
After growing the community to 600+ members,
inviting IoT leaders around the world to speak at our
events and interviewing many people who are
building the Internet of Things...
I want to share what I discovered with You
and start investigating what designing for
the Internet of Things will mean to all of us.
I look forward to seeing you in Austin.
Thank you for your considerations!
Designer of Digital Service & Internet of Things
Founder & Organizer of San Francisco Internet of Things Meetup