Altran Telecom & Media          presentation                 January 2011
Telecom & Media PresentationI- Corporate presentationII- Altran Telecom & Media   a) Altran and the telecom industry   b) ...
Altran group, an integrator of technological solutions             17.149 employees in 2009           1,404 M€ of turnover...
Altran group, a cross-industry group     5 international Industries (ASD, AIT, EILiS, TEM, FSG) involved in all major prog...
Altran group end-to-end solutionsInnovation ManagementMechanical EngineeringEmbedded & Critical SystemsEntreprise Performa...
Telecom & Media PresentationI- Corporate presentationII- Altran Telecom & Media   a) Altran and the telecom industry   b) ...
Altran Telecom & Media in 3 years                                    7
Key figures                                                              4 lines of expertise                             ...
Added value              9
International scopeProximity with our clients           … and Support to their               Rightshore capabilities      ...
Delivery model                                                                                 TAILORED PROJECT & SERVICE ...
Client segmentationOPERATORS   VENDORS   MEDIA                ENTERPRISE                                                  ...
Lines of expertise        Innovation & Services            Infrastructure & Network Optimise innovation                  ...
Innovation & Services                      Connected Solutions                      Home Services with M2M by Altran      ...
Innovation & Services Did you know Altran managed a Mobile TV platform ?  OperatorEnd-to-end management of a Mobile TVplat...
Infrastructure & Network       Network Transformation                                              Network Strategy       ...
Infrastructure & Network Did you know Altran conducted a benchmark on FTTH for top management decisions on network investm...
Information SystemsCustomer ExperienceExcellence                                    IT Governance & ManagementImprove user...
Information Systems Did you know Altran developed                             and implemented a CRM strategy ?  OperatorUn...
Entreprise PerformanceProject ManagementExcellence                                                Product LifecyclePMO, Po...
Entreprise Performance Did you know Altran set up a PMO to help an operator to implement its offering within Large Account...
www.altran.comPresentation title / date / confidential / Issued by ...    22
Upcoming SlideShare
Loading in …5
×

Altran - TEM-Industry

1,994 views

Published on

  • Be the first to comment

Altran - TEM-Industry

  1. 1. Altran Telecom & Media presentation January 2011
  2. 2. Telecom & Media PresentationI- Corporate presentationII- Altran Telecom & Media a) Altran and the telecom industry b) Altran value proposition c) Core expertiseIII- “Client’s name” & Altran 2
  3. 3. Altran group, an integrator of technological solutions 17.149 employees in 2009 1,404 M€ of turnover in 2009500 key accounts in 26 major countries (Europe, USA, Brazil and Asia) 55,2% of turnover outside of France Created in 1982, Altran is today the European leader in innovation consulting. Our originality lies in a unique global mix of Engineering and IT background with long experience with our clients.Altran, an international presence 3
  4. 4. Altran group, a cross-industry group 5 international Industries (ASD, AIT, EILiS, TEM, FSG) involved in all major programs and withkey industry players. They are responsible for defining the strategy and monitor its deployment Financial Services Aerospace & Defence & Government 21,7% 15% Automotive Telecom & Media 16% Infrastructure & 22% Transportation 25,3% Energy, Utilities, Industry, Healthcare 4
  5. 5. Altran group end-to-end solutionsInnovation ManagementMechanical EngineeringEmbedded & Critical SystemsEntreprise Performance 5
  6. 6. Telecom & Media PresentationI- Corporate presentationII- Altran Telecom & Media a) Altran and the telecom industry b) Altran value proposition c) Core expertiseIII- “Client’s name” & Altran 6
  7. 7. Altran Telecom & Media in 3 years 7
  8. 8. Key figures 4 lines of expertise 5 standard delivery modes 9 telecom-dedicatedAltran Telecom & Media creates, designs and operates solutions your solutions for tomorrow’s connected world. 300 M€ of turnover 200 customers Over 20 years of experience 8
  9. 9. Added value 9
  10. 10. International scopeProximity with our clients … and Support to their Rightshore capabilities in Europe … international development USA CHINA Europe Shanghai Beijing Domains: Hong Kong consulting, project management and technical expertise Expertise: Embedded systems Tunisia India Domains: Domains: engineering & IT services product product engineering & development development Expertise: Expertise: Embedded systems IT and software Telecom testing development BRASIL TUNISIA INDIA Technical expertise Embedded SystemsClients headquarters proximity Sao Paulo Tunis Bangalore Product Product Expectations for innovative Brasilia Sfax Delhi engineering engineering technological solutions Chennai 10
  11. 11. Delivery model TAILORED PROJECT & SERVICE Management of a complex system SERVICE CENTER needing one or more engineering skills Access to a portfolio and/or a dedicated of services to take in organization. FIXED PRICE PROJECT charge part or all of Alternative business your projects with model. Management engagement on result. under fixed price mode with commitment on COMPETENCE CENTER deliverables, Access to a planning, budget. competency catalogue, withTIME & MATERIAL KPI/SLA’s related Consultancy, to management. technical expertise and assistance under Time and Material basis to support you on your projects. 1 2 3 4 5 11
  12. 12. Client segmentationOPERATORS VENDORS MEDIA ENTERPRISE 12
  13. 13. Lines of expertise Innovation & Services Infrastructure & Network Optimise innovation  Integrate new technologies management  Manage complexity Reduce time-to-market  Maintain QoS Extend to adjacent industries  Optimise investments Increase value and sales Information Systems Enterprise Performance Rationalise IT Align IT infrastructure with  Implement lean management business needs  Optimise operational efficiency Leverage customer  Gain agility knowledge  Manage costs Improve customer experience 13
  14. 14. Innovation & Services Connected Solutions Home Services with M2M by Altran Connected Car mPayment VAS Platform Platform implementation Smart grids Support to O&MInnovation Connected TV / IPTVManagement Prototyping Platforms EngineeringProduct and service creation SupportNew structures and processesInnovative strategies andBusiness Model Box & Set-top box Prototyping Engineering Middleware development Qualification & validation Handset Technology Roadmap Design of Validation Strategy Interoperability Testing Mobile Application Design Storyboarding Development Versioning management Portal Management Content Management Portal development Agile methodologies 14
  15. 15. Innovation & Services Did you know Altran managed a Mobile TV platform ? OperatorEnd-to-end management of a Mobile TVplatform for optimum customer experience © iconista - Fotolia.comALTRAN provided an end-to-end projectmanagement of the service platform. It includedengineering, monitoring, updating andimprovement of the platform, according toMarketing requirements. ALTRAN had the Results and Added Valueresponsibility for all issues related to the Mobile TVservice provided to customers. • Guarantee of the best operation quality standards, monitored by SLAsWith its extensive knowledge of the technicalsolution, ALTRAN provided a reliable third level • Engagement started in 2006 and is still on-going.technical support. ALTRAN service was managedaccording to KPIs and SLAs. 15
  16. 16. Infrastructure & Network Network Transformation Network Strategy Technology / Product / Service Roadmap Vendor Selection Partnerships, MVNO’sNEONetwork Element Overload Network Engineering End-to-End Network Planning & Design Architecture Network Operations Network Migration Network Provisioning & Delivery Site Acquisition & Civil Installation & Commissioning Operation & Maintenance Network Inventory Network Optimisation QOS Performance / KPI Management Network Audit R&D Software Development Integration / IOT Managed Test Service 16
  17. 17. Infrastructure & Network Did you know Altran conducted a benchmark on FTTH for top management decisions on network investments ? OperatorStrategic study to optimise networkinvestments © picsfive - Fotolia.comALTRAN leveraged its multi-vendor and multi-platform direct experience as well as its expertisein FTTH architecture and MPLS to analyse theregulatory and economic scenarios in Europe. Theaim was to position an operator on its national Results and Added Valuemarket. • Technology advisory to support the MNO inKPI & KQI evaluation included: regulatory positioning • Flexibility & Scalability • Technology scouting and benchmarking • Availability & Reliability focusing on FTTH PtP • Security & Performance • Support in RFI and RFQ Processes • Remote Management & Service Assurance • ASV, PVV and PQR • Innovation and Sustainability 17
  18. 18. Information SystemsCustomer ExperienceExcellence IT Governance & ManagementImprove user experience from the very first Strategy & Organisation, Service, Security,contacts with the brand to resignationmanagement. Quality and Process, Supply and Demand, Quality Assurance Enterprise Architecture & BPM Enterprise Architecture Information System Architecture, EAI, SOA, Business Process Management, Change Management Business Intelligence Design and Implementation of BI Systems DWH & Business Intelligence Customer Centric Data Mart (CCDM) CRM Churn Management Loyalty programmes Data Management Selfcare Security Vulnerability assessment Penetration test Security roadmap definition and implementation OSS & BSS IT Management Design and development of services Provisioning systems 18
  19. 19. Information Systems Did you know Altran developed and implemented a CRM strategy ? OperatorUnderstanding the customer for smarter salesefforts © Olivier Le Moal - Fotolia.comIn times of high customer churn, an operator needed abetter understanding of their customer base andbehaviour. The organisation and IT infrastructure had tobe changed to achieve better customerunderstanding and satisfaction. Results and Added ValueALTRAN designed the CRM vision, as well as the • After 6 months of reorganisation, the complete newworking processes (human and IT) and roles for the CRM structure of the operator was implemented. Anew developed marketing organization. CRM vision has been developed and a new IT process was established to get completeThis included a new IT infrastructure, new role models, information about the customer and use this fornew processes and a complete new strategic direct marketing actions.approach of the customer contact. • New tools and IT methods were implemented for operational CRM. A new customer contact and a new service strategy were established. 19
  20. 20. Entreprise PerformanceProject ManagementExcellence Product LifecyclePMO, Portfolio, Programme & ProjectManagement, Training Management Asset Management Collaborative Design and Manufacturing Configuration and Change Management Lean and Efficiency Management Systematic Process Improvement Change Management Supply Chain Management Spare Part Management Logistics Purchasing 20
  21. 21. Entreprise Performance Did you know Altran set up a PMO to help an operator to implement its offering within Large Accounts? OperatorProject Management Office for LargeAccounts projectsTo support the technical deployment of telecomoffers bought by Large Accounts, ALTRAN set up aPMO and provided the associated projectmanagement methodology. Results and Added ValueIt included as is/to be analysis, definition of a • Successful deployment of Large Accountsprocess map adapted to the different kinds of projects. One of them involved over 2000 usersprojects to be handled, development of reference on 650 sites.guides, templates and tools. • Delivery a homogeneous procedures and a common language.ALTRAN provided the methodology, training andsupport to the project managers. • ALTRAN brought significant experience in large and complex project management, with a methodology, organisation and culture adapted to the client. 21
  22. 22. www.altran.comPresentation title / date / confidential / Issued by ... 22

×