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[object Object],[object Object],“ Our asset is people. Our science is their skills”
Business Process Outsourcing “ BPO is the delegation of one or more IT-intensive business processes to an external provider who, in turn, owns, administrates and manages the selected process(es), based upon defined and measurable performance metrics.” Gartner Dataquest
Organisations embark on BPO for cost savings, and then achieve business optimisation & process standardisation Why Outsourcing?
Three Level Outsourcing Scope  Transformational Outsourcing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Problem-solving Outsourcing ,[object Object],[object Object],Sweating assets Operational performance improvement Changing the model Traditional as-is Outsourcing
Maturity of Organization Complexity of the Business Processes “ Controlled” Chaos Orderly  Coordination Rigorous  Process
Maturity of Organization Facts Data Information Knowledge Business Wisdom Spreadsheets Workstations Relational Databases Email Server Farm    Data Warehouse Intranet Search Laptops Knowledgebases Analytics Storage/SAN Modeling Forecasting Virtual Data Stores Initial Repeatable Defined Managed Complexity of the Business Optimized Ladder of Intelligence “ Controlled” Chaos Orderly Coordination Rigorous  Process
Maturity of Organization Facts Data Information Knowledge Business Wisdom Spreadsheets Firewall Workstations Relational Databases Email Server Farm    Data Warehouse Intranet Search Laptops Knowledgebases Analytics Storage/SAN Modeling Forecasting Virtual Data Stores Initial Repeatable Defined Managed Optimized Core  Context Mission Critical Partner Contract Rigorous Process Core vs. Context over time
Outsourcing Advantages ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Outsourcing Advantages (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Verticals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],ART specializes in establishing and managing Offshore Development Centers for clients interested in establishing dedicated teams in Pakistan. Offshore Development Centers are very useful for clients who want to have their own captive operations but do not want to deal with the logistics, offshore risks, and investment of setting up their own captive offshore center. In addition, managing teams in Pakistan can be quite challenging because of language and cultural issues. ART specializes in setting up Offshore Development Centers and has the needed expertise in outsourcing delivery models and the infrastructure to jump-start your initiative. Who We Are
[object Object],[object Object],[object Object],” To deliver human resources outsourcing services of the highest quality.” Mission ,[object Object],[object Object],[object Object],[object Object],Vision Focus
BPO Processes.. 1. Scoping Refinement of scope Benefits case Commercial framework Risk management HR approach Service parameters Business objectives Participants Key issues Initial scope and constraints HR implications High level service requirements Service consolidation Transfers of: - staff - responsibilities - assets New  service start-up Service management and reporting Benefits realisation Continuous improvement Due Diligence Service definition HR preparations Contract preparation Agreed budget Business case update Fast-track 8 weeks  to contract signature 2. Feasibility 1. Scoping 4. Transition 5. Delivery 3.Preparation 2. Feasibility 1. Scoping 4. Transition 5. Delivery 3. Preparation Typical 6 months  to contract signature 2 weeks 2 weeks 3 months Ongoing 4 weeks 2 months 2 months 6 months Ongoing 2 months 2. Feasibility 4. Transition 5. Delivery 3. Preparation
Sign Up ,[object Object],[object Object],Recruitment Transfer Details of Person to be transferred ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Our Hiring Process
What’s Different: SAVES YOU $$$ Less Investment and Better Results…
Why Partnering with ART? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What ART can do for you! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Project Management Life Cycle Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
About Pakistan ,[object Object]
Operating Costs in US, India, and Pakistan  Source: NASCOM; TBT Analysis for US and India; PSEB Estimates for Pakistani Companies Pakistani is cheaper than India.   0% 1.1% 1% Exchange Rate Change 58,598 13039 9000 US$ Cost per FTE (Full Time Employee) Total Price in  Market 42,927 6,179 4,500 8,571 1,000 800 1,500 2,328 2,000 2,600 847 700 3,000 1,500 1,000 58,598 11,854 9,000 Personnel G&A Expense Telecom Property Rentals Depreciation Total Expenses USA India Pakistan
Source: State Bank of Pakistan Pakistan IT Exports by Region
Top Drivers for Outsourcing to Pakistan ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Workforce quality and quantity can be a key determinant in choosing the service.
Thank You www.AL-Rehman.com Ask for Complimentary Business Planning Meeting… NO OBLIGATION! Phone Pakistan :+0092-321-278 0009, 278 2272-3 US & Canada  :+1 (909) 532 5646  UK   :+44 (0) 208 144 9911 Email    :  [email_address]

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Human Resource Outsourcing Services - AL-Rehman.com

  • 1.
  • 2. Business Process Outsourcing “ BPO is the delegation of one or more IT-intensive business processes to an external provider who, in turn, owns, administrates and manages the selected process(es), based upon defined and measurable performance metrics.” Gartner Dataquest
  • 3. Organisations embark on BPO for cost savings, and then achieve business optimisation & process standardisation Why Outsourcing?
  • 4.
  • 5. Maturity of Organization Complexity of the Business Processes “ Controlled” Chaos Orderly Coordination Rigorous Process
  • 6. Maturity of Organization Facts Data Information Knowledge Business Wisdom Spreadsheets Workstations Relational Databases Email Server Farm    Data Warehouse Intranet Search Laptops Knowledgebases Analytics Storage/SAN Modeling Forecasting Virtual Data Stores Initial Repeatable Defined Managed Complexity of the Business Optimized Ladder of Intelligence “ Controlled” Chaos Orderly Coordination Rigorous Process
  • 7. Maturity of Organization Facts Data Information Knowledge Business Wisdom Spreadsheets Firewall Workstations Relational Databases Email Server Farm    Data Warehouse Intranet Search Laptops Knowledgebases Analytics Storage/SAN Modeling Forecasting Virtual Data Stores Initial Repeatable Defined Managed Optimized Core Context Mission Critical Partner Contract Rigorous Process Core vs. Context over time
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  • 13. BPO Processes.. 1. Scoping Refinement of scope Benefits case Commercial framework Risk management HR approach Service parameters Business objectives Participants Key issues Initial scope and constraints HR implications High level service requirements Service consolidation Transfers of: - staff - responsibilities - assets New service start-up Service management and reporting Benefits realisation Continuous improvement Due Diligence Service definition HR preparations Contract preparation Agreed budget Business case update Fast-track 8 weeks to contract signature 2. Feasibility 1. Scoping 4. Transition 5. Delivery 3.Preparation 2. Feasibility 1. Scoping 4. Transition 5. Delivery 3. Preparation Typical 6 months to contract signature 2 weeks 2 weeks 3 months Ongoing 4 weeks 2 months 2 months 6 months Ongoing 2 months 2. Feasibility 4. Transition 5. Delivery 3. Preparation
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  • 15. What’s Different: SAVES YOU $$$ Less Investment and Better Results…
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  • 20. Operating Costs in US, India, and Pakistan Source: NASCOM; TBT Analysis for US and India; PSEB Estimates for Pakistani Companies Pakistani is cheaper than India. 0% 1.1% 1% Exchange Rate Change 58,598 13039 9000 US$ Cost per FTE (Full Time Employee) Total Price in Market 42,927 6,179 4,500 8,571 1,000 800 1,500 2,328 2,000 2,600 847 700 3,000 1,500 1,000 58,598 11,854 9,000 Personnel G&A Expense Telecom Property Rentals Depreciation Total Expenses USA India Pakistan
  • 21. Source: State Bank of Pakistan Pakistan IT Exports by Region
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  • 23. Thank You www.AL-Rehman.com Ask for Complimentary Business Planning Meeting… NO OBLIGATION! Phone Pakistan :+0092-321-278 0009, 278 2272-3 US & Canada :+1 (909) 532 5646 UK :+44 (0) 208 144 9911 Email : [email_address]