Knowledge Management

Business Process

How Does Social Media Deliver Better Results?

Internal Social Media What, Why, How?

Case Studies. Who doesn’t love case studies?

New geography

“Work is no longer a place you go to”

Increased pace

What you think is less important than what “they” think

Economic uncertainty

77.3 Million Boomers

Compacting virtual hard drives

How to fix the Virtual PC jerky mouse issue

Fantasy football

Shortbread cookies

Content creation shared between TRADOC and soldiers in the field

Soldiers can make changes to doctrine as they discover new, better tactics in the midst of fighting a war

Increased relevance

How the company navigates in the world

What your business represents

Corporate values

Trust leads to retention

46k employees + 40k retirees

Expected 10% participation in 1 yr, beat goal in 3 mths

95% return users

25k referrals

130k 1st & 2nd degree connections

Recruiting & onboarding costs significantly decreased

Candidates become “fans” … interact with each other. with EY employees & recruiters

Project company values

Invite candidates to experience company values

Empower employees to contribute

Community votes, Amex funds

Amex provides a toolkit for enacting idea

Seek to understand, not just to be understood

Engaging

Community Building

Sharing the brand

Discovering

Accelerating

Sharing effort

AIIM (www.aiim.org)

Human Capital Institute (HCI.org)