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Knowledge Sharing vs. Hoarding

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An overview of Knowledge Hoarding - with explanation of how to create a knowledge sharing culture in your organization.

Published in: Technology, Business
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Knowledge Sharing vs. Hoarding

  1. 1. Keys to a Knowledge Sharing Culture An HR Response to 21st Century Attrition & Knowledge Management Dr. Allen Partridge | Adobe eLearning Evangelist © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  2. 2. Our Conversation today What is Knowledge Management? • Identify knowledge areas with potential impact • Capture & Retain knowledge / expertise • Share / Transfer knowledge Understanding Corporate Context • Why Change Matters Now • Moving from Knowledge Hoarding to Knowledge Sharing • Motivating participation in a KS Culture Practical Application of Knowledge Sharing • Expert-Identification • Technology facilitated Capture, Retention & Transfer • Tracking outcomes © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 2
  3. 3. What is Knowledge Management? Identify knowledge areas with potential impact Capture & Retain knowledge / expertise Share / Transfer knowledge Identify Captur e Share © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 3
  4. 4. Understanding Corporate Context Why Change Matters Now From Knowledge Hoarding to Knowledge Sharing Motivating Participation in a KS Culture © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 4
  5. 5. Why Change Matters Now  Mounting financial pressures  Attrition through retirements  Escalating frequency of job / company change  Knowledge management facilitates innovation © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 5
  6. 6. From Hoarding to Sharing Make it safe Make it count Make it social © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 6
  7. 7. Motivating Participation © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 7
  8. 8. Practical Application of Knowledge Sharing Expert-Identification Technology facilitated Capture, Retention & Transfer Tracking outcomes © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 8
  9. 9. Expert Identification © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 9
  10. 10. Capture, Retention & Transfer © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 10
  11. 11. Tracking Outcomes © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 11
  12. 12. © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

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