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Externship presentation


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Externship presentation

  1. 1. Magellan Health Services Pharmacy Technician and Data Entry/Claims Processor Externship Program Kathy Ramirez Sharon Butler Kent Nixon
  2. 2. Pharmacy Technician and Medical Billing and Coding Program Upon graduation students can  Upon graduation students can perform perform  Completion of claim forms  Measuring medications  Medical billing procedure handling  Understanding medication interactions  Data entry  Verifying prescriptions from doctors  Adhering to each insurance carriers policies and procedures  Maintaining patient records  Interaction with healthcare providers  Tracking insurance information  Billing work of insurance companies  Assisting patients and pharmacists with questions Magellan Health Services, Inc. | 2
  3. 3. Pharmacy Technician and Medical Billing and Coding Coursework Sampling of coursework  Sampling of coursework  Medical Terminology  Anatomy and physiology  Label and Prescription  Insurance claim procedures/Insurance law  Information  International classification of diseases/ICD  Anatomy/Physiology  Medical terminology  Poison/Drug Emergencies  Various coding workshops Magellan Health Services, Inc. | 3
  4. 4. Why consider an externship? Establish a pipeline of students graduating from medical training programs  Medical billing and coding specialists  Pharmacy technicians Externs can fill an immediate demand  Temporary positions while employee out on leave  Temporary positions during high work flow Proactive employment vs. re-active employment  Bring in externs ahead of anticipated hiring needs  Hire them full time when externship is completed Magellan Health Services, Inc. | 4
  5. 5. What is an externship?Externships are experiential learning opportunities, similarto internships, offered by educational institutions to givestudents short practical experiences in their field of study. Magellan Health Services, Inc. | 5
  6. 6. Department Benefits Externs are trained by experts in their field  One week final training before externship starts  Detailed final classroom training is given before anyone begins their externship to make sure they are well prepared No commitments  If they don’t work out, we can replace them no questions asked.  Slow performing, attendance issues, attitude, etc… Cost effective  Externs are not allowed to be compensated in any way.  Claims externs save basic labor charges of roughly $1,800 per person monthly  Pharmacy Tech externs save basic labor charges of $2,516 per person monthly  Drug screens and background checks still apply Magellan Health Services, Inc. | 6
  7. 7. Benefits continued…. Placement rate  Medical Billing  Degree (A.A.): 17-enrollments, 34-graduates 61% of students were placed: 80% retention rate  Diploma (certificate): 11-enrollments, 6-graduates 17% of students were placed: 89% retention rate  Pharmacy Tech  Degree (A.A.):   20 enrollment: 11 graduates 73% of students were placed: retention rate 74%  Diploma (Certificate):  14 enrollments: 7 graduates 100% of students were placed: retention rate 75% Cost of direct hiring  The average turn over rate for data entry claims processor’s is 21.9%  The approximate cost of direct hiring per person is $1,000 (excludes training) Magellan Health Services, Inc. | 7
  8. 8. Benefits to externs Apply classroom knowledge to related jobs  They are able to use previous work experience plus their vocational experience within a healthcare setting Learn the company and department in a short period of time  First hand view of culture, environment, and teamwork Potential employment  Have the reward of a full time job after the end of the externship Magellan Health Services, Inc. | 8
  9. 9. What’s the hitch? One site visit by the college  Externship counselor comes to visit the site Two evaluations to be completed by supervisor  One is completed in week 2  Second one completed in week 4 Employment verification form  Supervisor to fill out when extern is hired Magellan Health Services, Inc. | 9
  10. 10. How do we find these individuals? e.g. Allied College Locations Arizona    Phoenix  California Wisconsin  Sacramento  Brookfield  Florida Texas  Orlando  Irving  Minnesota Missouri  St. Louis Park  Kansas City  Colorado  Maryland Heights  Aurora  Fenton  Oregon Nevada  Beaverton  Las Vegas  New Jersey Tennessee  Cherry Hill  Memphis  Jersey City  Nashville  North Brunswick Pennsylvania  Parsippany  Springfield  New York  New York Magellan Health Services, Inc. | 10
  11. 11. Conclusion Value added service Little commitment for a large return Application of classroom training Potential employment of externs Next steps – form partnerships, review and sign agreements Questions Magellan Health Services, Inc. | 11