Untapped Potential

Utilizing the Gifts and Talents of Student Workers
through a Student Supervisor Program

Alison Johnso...
Our Needs…
 Supervision

from 10pm-

12am
 Ease

workload of
professional librarians

 Make the

best use of
student wo...
Our Solution…

Student Supervisors
What are Student Supervisors?






Experienced Circulation Workers
Supervise during closing shifts
Assigned specific...
Benefits…








Met all of our original needs and more…
Created more ownership for student workers
Helped develop...
Made Possible By…
Willingness and flexibility from administration
and
great student workers
The Process…

PLAN



Get administrative
approval.



Identify tasks that can be
delegated to supervisors.



Group tas...
The Process…

HIRE



Promote and explain
positions to student
workers.



Identify students with
strong, independent
wo...
The Process…

TRAIN







Meet before the school
year begins.
Go over Agreement of
Conduct.
Familiarize supervisors
w...
The Process…

WORK

Weekly meetings to
discuss current issues.
 Regularly review job
descriptions to
determine projects a...
The Process…

EVALUATE
Conduct self-evaluation
and formal evaluation.
 Set goals for next
semester.
 Update and revise j...
The Positions…

Periodicals Supervisor
Maintain periodicals
collection.
 Update missing periodicals
and duplicate exchang...
Updated Duplicate Exchange List

Working on “Lift” signs for shelving
The Positions…

Stacks Supervisor
Search for lost/missing
items.
 Oversee shelving schedule
and accuracy.
 Maintain neat...
Archives Display Case
Missing Book List

“Shelving checks” for accuracy
The Positions…

Training Supervisor
Promote a positive and fun
work environment.
 Implement various forms of
ongoing trai...
Training Manual

Missing Book List

Blackboard Survey

Track student worker hours
The Positions…

Desk Supervisor





Maintain supplies and
forms.
Manage hold shelf, room
reservations, lost and
found....
Bookmarks

Staff Photos
Challenges…


Supervisors only work 10
hr/week and do not stay
for breaks



Too much flexibility can be a
problem



E...
Benefits for Students…
 Higher

pay

 More flexibility
 Job-related

experience and
supervisory skills
For more information:
PowerPoint Presentation, Code of Conduct, and
Sample Job Descriptions available online at:
http://al...
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Untapped Potential: Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program

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In the face of shrinking budgets and hiring freezes, your library may be looking for creative ways to get more work done with less money and less staffing. This workshop will share the experiences of the Student Supervisor program at Indiana Wesleyan University’s Jackson Library and explain how Student Supervisors can increase productivity and save money in your library. At Jackson Library, these student workers provide supervision of the library in the absence of professional library staff during late night hours, perform important, but time-consuming maintenance of the collections, and work on special projects according to their areas of study and skills (marketing, graphic design, education, etc). Learn how your library can turn your “part-time help” into vital pre-professional staff.

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Untapped Potential: Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program

  1. 1. Untapped Potential Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program Alison Johnson, MLS Public Services Librarian Jackson Library, Indiana Wesleyan University
  2. 2. Our Needs…  Supervision from 10pm- 12am  Ease workload of professional librarians  Make the best use of student worker hours Jackson Library, Indiana Wesleyan University …without increasing budget
  3. 3. Our Solution… Student Supervisors
  4. 4. What are Student Supervisors?      Experienced Circulation Workers Supervise during closing shifts Assigned specific areas to supervise Perform specialized tasks requiring additional training Utilize their unique talents and skills through special projects
  5. 5. Benefits…        Met all of our original needs and more… Created more ownership for student workers Helped develop the professional skills and talents of our student workers Maintained a fair distribution of work Provided regular collection maintenance that was not previously possible Created an informal student advisory committee Very little extra cost
  6. 6. Made Possible By… Willingness and flexibility from administration and great student workers
  7. 7. The Process… PLAN  Get administrative approval.  Identify tasks that can be delegated to supervisors.  Group tasks to create different positions.  Write detailed job descriptions.
  8. 8. The Process… HIRE  Promote and explain positions to student workers.  Identify students with strong, independent work ethics and special skills/talents.
  9. 9. The Process… TRAIN     Meet before the school year begins. Go over Agreement of Conduct. Familiarize supervisors with their areas of responsibility. Brainstorm with all supervisors.
  10. 10. The Process… WORK Weekly meetings to discuss current issues.  Regularly review job descriptions to determine projects and tasks.  Work on special tasks/projects as they arise. 
  11. 11. The Process… EVALUATE Conduct self-evaluation and formal evaluation.  Set goals for next semester.  Update and revise job descriptions annually. 
  12. 12. The Positions… Periodicals Supervisor Maintain periodicals collection.  Update missing periodicals and duplicate exchange.  Coordinate used book sales.  Assist with bindery procedures. 
  13. 13. Updated Duplicate Exchange List Working on “Lift” signs for shelving
  14. 14. The Positions… Stacks Supervisor Search for lost/missing items.  Oversee shelving schedule and accuracy.  Maintain neatness and cleanliness throughout library. 
  15. 15. Archives Display Case Missing Book List “Shelving checks” for accuracy
  16. 16. The Positions… Training Supervisor Promote a positive and fun work environment.  Implement various forms of ongoing training.  Manage Blackboard communication.  Maintain employee and payroll information. 
  17. 17. Training Manual Missing Book List Blackboard Survey Track student worker hours
  18. 18. The Positions… Desk Supervisor    Maintain supplies and forms. Manage hold shelf, room reservations, lost and found. Design signs and promotional materials.
  19. 19. Bookmarks Staff Photos
  20. 20. Challenges…  Supervisors only work 10 hr/week and do not stay for breaks  Too much flexibility can be a problem  Educating other student workers about the role of supervisors Jackson Library, Indiana Wesleyan University
  21. 21. Benefits for Students…  Higher pay  More flexibility  Job-related experience and supervisory skills
  22. 22. For more information: PowerPoint Presentation, Code of Conduct, and Sample Job Descriptions available online at: http://alisonlibraryportfolio.wordpress.com/studentsupervisor-program/ Alison Johnson alison.johnson@indwes.edu 765.677.2383

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