M.br7 expl research

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M.br7 expl research

  1. 1. Chapter 7Chapter 7 Exploratory Research andExploratory Research and Qualitative AnalysisQualitative Analysis
  2. 2. Exploratory Research: What It Is and What It Is Not? • Exploratory Research is initial research conducted to clarify and define the nature of a problem. • Much, but certainly not all, exploratory research provides qualitative data. • Alternatively, the purpose of quantitative research is to determine the quantity or extent of some phenomenon in the form of numbers. • Exploratory research may be a single research investigation or a series of informal studies to provide background information. • Does not provide conclusive evidence • Subsequent research expected
  3. 3. What is Exploratory Research? QUANTITATIVEQUANTITATIVE DATADATA QUALITATIVEQUALITATIVE DATADATA
  4. 4. Qualitative VS. Quantitative Research • Purpose – Exploratory versus descriptive and conclusive • Small versus large samples • Broad range of questioning versus structured questions • Subjective interpretation versus statistical analysis
  5. 5. Why Conduct Exploratory Research? • Diagnose a situation (Situation Analysis) • Screening of alternatives – Concept Testing is a form of research that tests some sort of stimulus as a proxy for a new or revised program, product, or service. • Discover new ideas
  6. 6. Concept Testing • Exploratory research procedure that tests some sort of stimulus as a proxy for an idea about a new, revised, or repositioned product, service, or strategy. • How is the positioning? How do they see it? Will people buy it? • DNI- Find out what customers want/need. What do they want in a product?
  7. 7. Categories of Exploratory Research • Experience surveys • Secondary data analysis • Case studies • Pilot studies
  8. 8. Experience Surveys • An exploratory research technique in which individuals who are knowledgeable about a particular research problems are surveyed.
  9. 9. “If you wish to know the road up the mountain, you must ask the man who goes back and forth on it.” - Zenrinkusi Experience Surveys
  10. 10. Secondary Data Analysis • Preliminary review of data collected for another purpose to clarify issues in the early stages of a research effort. • Economical • Quick source for background information
  11. 11. Case Study Method • An exploratory research technique that intensively investigates one or a few situations similar to the researcher’s problem situation. • Investigate in depth • Careful study • May require cooperation
  12. 12. Pilot Study • A collective term used to: – describe any small scale exploratory study – uses sampling but does not apply rigorous standards. • Types of pilot study include: – Focus Group Interviews – Projective Techniques – In-Depth Interviews
  13. 13. “A man is least himself when he talks in his own person; when given a mask he will tell the truth.” --Oscar Wilde
  14. 14. Focus Group Interviews • An unstructured, free flowing interview with a small group of people. • Group interview • Start with broad topic and focus in on specific issues
  15. 15. Advantages of Focus Group Interview (10 S’s) • Synergy ….. 2 are better than 1 and 3 are better than 2 • Serendipity …. Luck , coincidence • Snowballing …. Using each others ideas to move on and refine • Stimulation …. Encouragement and motivation • Security …. Members feel support of each other and no fear • Spontaneity …. Impulsiveness, naturalness • Specialization …. Experts, field, specialty, interest • Scrutiny ….. Inspection, analysis, inquiry • Structure …. Arrangement, formation, composition • Speed …. Pace, momentum, tempo, swiftness
  16. 16. Group Composition • 6 to 10 people • Relatively homogeneous • Similar lifestyles and experiences
  17. 17. Environmental Conditions • A coffee klatch or bull session atmosphere be established to ensure that the mood of the sessions will be as relaxed and natural as possible. • Easy and conducive for discussion • Must match participants members status
  18. 18. Outline for a Focus Group • Establish a rapport • Begin with broad topic • Focus in on specific topic • Generate discussion and interaction
  19. 19. Discussion Guide • The moderator’s written prefatory remarks and outline of topics/questions that will be addressed.
  20. 20. The Moderator • Develops rapport - helps people relax • Interacts • Listens to what people have to say • Everyone gets a chance to speak • Maintains loose control and focuses discussion • Stimulates spontaneous responses
  21. 21. Advantages of Online Focus Groups • Fast • Inexpensive • Bring together many participants from wide-spread geographical areas • Respondent anonymity • Transcript automatically recorded
  22. 22. Disadvantages of Online Focus Groups • Less group interaction • Absence of tactile stimulation • Absence of facial expression and body language • Moderator’s job is different
  23. 23. Streaming Media SM- Multimedia content that can be accesses on the internet without being downloaded. Online focus group- People interact via chat rooms. Harder to snowball their comments and lose some interaction. Good: Can be more people, can no longer Bad: Only people with internet access can be a part of it, no body language or facial expressions, No taste or touch can be done.
  24. 24. Projective Techniques • An indirect means of questioning that enables a respondent to project beliefs and feelings onto a third party, , onto an inanimate object, or into a task situation.
  25. 25. – Word Association test is the exploratory research technique in which the subject is presented with a list of words, one at a time, and asked to respond with the first word that comes to mind Projective Techniques
  26. 26. – Sentence Completion Method is the projective technique in which respondents are required to complete a number of partial sentences with the first word or phrase that comes to mind. People who drink beer are ______________________ A man who drinks light beer is ___________________ Imported beer is most liked by ___________________ A woman will drink beer when____________________ Projective Techniques
  27. 27. Projective Techniques Thematic Apperception Test is a test consisting of a series of pictures shown to research subjects who are then asked to provide a description of the pictures. The researcher analyzes the content of these descriptions in an effort to clarify a research problem.
  28. 28. Projective Techniques – Third-person Technique is the exploratory research technique in which the respondent is asked why a third person does what he/she does or what he/she thinks about an object, event, person, or activity. The respondent is expected to transfer his/her attitudes to the third person. – Role Playing is an exploratory research technique that requires the subject to act out someone else’s behavior in a particular setting. – Picture Frustration is a version of T.A.T. that uses cartoon drawing in which the respondent suggests dialogue that the cartoon characters might make.
  29. 29. Depth Interview • A relative unstructured, extensive interview used in the primary stages of the research process.
  30. 30. A Warning • The techniques may produce some interesting and occasionally bizarre, hypotheses about what was inside a person’s mind. – A woman is very serious when she bakes a cake because unconsciously she is going through the symbolic act of giving birth. – A many buys convertible as a substitute “mistress”. – Men who wear suspenders are reacting to an unresolved castration complex.

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