Change of Responsibilities/Liabilities due to               Automation          The Perspective of Air Navigation Service ...
ATC Evolution: the 3 Cornerstones  YESTERDAY                      TODAY                    TOMORROW                       ...
Humans Remain at the Centre           AUTOMATION in support of Human Performance Automation is expected to help Operators...
Intrinsic Reliability of Automation is a Must   ATC Operators will increasingly rely on Automation to perform their tasksE...
ConclusionsOptimization of Human Performance is an essential driver for success in ATM                                doma...
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Change of responsibilities/liabilities due to automation: the perspective of Air Navigation Service Providers by C. Baldoni

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Change of responsibilities/liabilities due to automation: the perspective of Air Navigation Service Providers by C. Baldoni

  1. 1. Change of Responsibilities/Liabilities due to Automation The Perspective of Air Navigation Service Provider Cristiano Baldoni ENAV International Activities Office Head of SESAR Unit ALIAS Conferenceenav.it Florence, 15-06-2012
  2. 2. ATC Evolution: the 3 Cornerstones YESTERDAY TODAY TOMORROW Radar ControlProcedural Control Trajectory ManagementBased on estimation Based on radar usage, knowledge of aircraft The Business Trajectory: toof aircraft position position both current and define together the optimum reports estimated flight profile and facilitate its execution AUTOMATION 2025+ 2
  3. 3. Humans Remain at the Centre AUTOMATION in support of Human Performance Automation is expected to help Operators to take better and faster decisions by: • elaborating increased volumes of information; • selecting and presenting only relevant information; • using info to build what-if scenarios; • preventing inconsistent input to the system. Automation is expected to take over Operators repetitive tasks (Routine ) Human Role focused on high value-added tasks: • Strategic Planning; • Intervening on exceptions; • Taking decisions and acting consistently; • Monitoring the System behavour. 3
  4. 4. Intrinsic Reliability of Automation is a Must ATC Operators will increasingly rely on Automation to perform their tasksEvolution shall be supported by:  Change Management Strategy • early priority to the development of tools and strategies that allows air traffic controllers, pilots and other operational personnel to gain an understanding of the new systems ahead of time and, through increased familiarity, build acceptance for their future implementation; • early feedback to the developers on Human Factors issues associated with the implementation of the new systems.  Implicit Degraded Modes Design • During the systems design phase, concurrently with nominal operating procedures, various levels of automation degradation are anticipated and mitigation strategies are defined.  Human Performance and Safety Risk Analysis • Given the higher level of global system integration, worldwide cooperation is key to address future human factors challenges.  Certification • System consistency and resilience shall be certified through recognised and standardised processes and authorities without jeopardising timely and effective implementation of the new ATM System. 4
  5. 5. ConclusionsOptimization of Human Performance is an essential driver for success in ATM domain  Automation is one of the key elements for improving human performance in ATM domain.  Human factor issues shall be taken in due consideration form the very beginning of new complex system design to ensure user acceptance and preventing detrimental safety consequences.  The challenges ahead will call for: • clear strategies for change management to ensure full operators’ acceptance and buy-in of new concepts, systems and technologies; • early analyses and proposed mitigation actions of human performance-related risks associated to the implementation of new systems and technologies; • a robust but simple certification process to prove system resilience in the operational environment. 5

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