sap crm training

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sap crm training headquartered inside phoenix az arizona, united states, and it is advertising and marketing existence on chennai, the indian
subcontinent. sappractices can be a sap training consultant corporation paying attention in sap instruction, sap staffing along with sap visiting services.
http://sappractices.com/sap-business-suite/crm

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sap crm training

  1. 1. SAP CUSTOMER RELATIONSHIPMANAGEMENT
  2. 2. COURSE TITLE SAP CUSTOMER RELATIONSHIP MANAGEMENT TECHNO FUNCTIONALBATCH START EVERY MONTH 1ST,15TH,30TH WE START NEWDATE BATCHESPRICING AND EMAIL : training@sappractices.comREGISTRATION CALL US : 001.602.761.7697 (OR) 001.602.384.5761COURSE 60 DAYS ( 1.5 HRS/DAY) . TOTAL 90 HRSDURATIONCOURSE DELIVERY ONLINESAP SERVER 2 MONTHS DEDICATED SERVER ACCESS (24/7)ACCESSWHO SHOULD DATA CENTER/INFRASTRUCTUREATTEND SPECIALISTS SAP NETWORK SPECIALISTS SAP OS SPECIALISTS STORAGE/SAN SPECIALISTS SAP DATABASE ADMINISTRATORS SAP BASIS AND WEB AS EXPERTS MYSAP.COM COMPONENT SPECIALISTS SAP FUNCTIONAL SPECIALISTS SAP ABAP, J2EE, AND OTHER DEVELOPERS SAP INTEGRATION EXPERTS HIGH-AVAILABILITY AND DISASTER RECOVERY SPECIALISTS SAP TRAINERS SAP SECURITY SPECIALISTS FRONT-END OR USER INTERFACE DEPLOYMENT SPECIALISTS DOCUMENTATION SPECIALISTS SAP OPERATIONS/SYSTEMS MANAGEMENT PROFESSIONALS SAP HELP DESK ANALYSTSCOURSE DELIVERY ONLINE INSTRUCTOR LED TRAINING COURSEMODEL USING CISCO WEBEX.
  3. 3. SAP CRM TECHNO-FUNCTIONAL COURSE CONTNENT SAP CRM -FUNCTIONAL SAP CRM - TECHNICAL INTRODUCTION TO SAP CRM CRM FUNDAMENTALS CRM Customizing Fundamentals  Introduction to SAP CRM Over view of CRM Architecture  Basics and Architecture Business Partner  SAP CRM Marketing Business categories  SAP CRM Sales BP Roles & Grouping, BP  SAPCRM Services Relationships  SAP CRM Web Channel Business partner Hierarchy  SAP CRM Partner Channel Management Organizational Management  SAP CRM Interaction Center Organizational Model, Org  SAP CRM Field Applications Determination  SAP CRM Analytics Territory Management Territory Hierarchy Levels BASE CUSTOMIZATION OF SAP Product Master CRM 7.0 Attributes & Set Type, Hierarchies & Categories,  SAP CRM Overview Product types, Maintain Products  Business Partners Transactional Processing  Organizational Management Business Transactions  Product Master Item Category  Transaction Processing Activity Management  Activity Management Business Activities  Partner Processing Partner Processing  Actions  People Centric CRM MARKETING EXPERIENCE ON CRM 7.0 USER Marketing Planner & Campaign INTERFACE Management Marketing Calendar  Describe the different UI elements and Personalized Mail Forms know how to personalize them Segment Builder  Explain the concept of Business Roles and Customer Segmentation, Attribute know how to maintain them List, Info sets  Understand the Navigation Bar Product Proposals Customizing and how to integrate other Campaign Automation web External List Management  Get a basic understanding of the Lead Management architecture of the User Interface Lead Questionnaire  Understand the UI Configuration Tool
  4. 4. and perform layout changes SALES  Explain the Design Layer Concept  Perform customer specific enhancements Opportunity Management with the Easy Enhancement Workbench Sales Cycles in Opportunity  Explain the Component Enhancement management. Concept Surveys and Questionnaire in  Explain how to create skins to adapt the Opportunity management UI to your corporate identity Order Management  Understand Web Services and the Web Contract management Service Tool Copying Controls Sales Cycle, Tools – Buying Centre & CUSTOMIZING SAP CRM 7.0 Sales Agent USER INTERFACE Special functions in order management  Business Layer  Generic Interaction Layer: Basics SERVICE  Business Object Layer: Transactional Services Service order management  Enhancement of Data Model with the Complaints and Returns Application Enhancement Tool In-House Repair Management  Enhancement of Generic Interaction Layer Installed Base management Components Installed Categories  Simple Objects IB Components  Presentation Layer Objects, Object Family  UI Component Development and Assign Object Family to IB Category Enhancement Concepts Service agreements and service  Views, View Sets, Custom Controller, contracts Window, Navigation Warranty claims  Component Interface and Usage of ComponentsCRM USER INTERFACE (WEB UI)  Cross component Navigation  Implementation of Value helps UI concepts and UI V’s SAP GUI  Editable Overview Pages Business roles  Tables in views Authorization roles  Transaction context Navigation bar profile  Component Enhancement Examples Work center link group  UI Types Direct links and logical links  Global Data Context Enhancing the existing business roles  UI Configuration, Transaction Launcher Linking business role to org model. Transaction launcher
  5. 5. USA Office: BELL RD & N 26th Street), Phoenix, AZ 85032. Email : sappractices@gmail.com Phone : 001.602.384.5761, 001.602.761.7697 Web : www.sappractices.com Contact : Mr.Raj (Director Operations)

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