COMMUNICATION<br />
Communication is the art of <br />Transmitting information, ideas <br />and attitudes from one person <br />to another. <b...
MPORTANT<br />The average worker spends 50percent of his or her time communicating.<br />Business success is 85 percent de...
BARRIERSto<br />COMMUNICATION<br />Selective Perception<br />Filtering<br />Emotions<br />Language<br />
IMPROVE<br />HOW <br />DO <br />YOU<br />
don’t<br />over  control<br />
don’t<br />interrupt<br />
don’t<br />appear disinterested<br />
don’t<br />attack the person<br />rather than the <br />problem<br />
LISTENING<br />
hearing<br />is the special sense <br />by which noises and <br />tones are received as <br />stimuli. It is a sensory<br ...
listening<br />is a voluntary activity. <br />Listening includes more<br />than just sound being<br />received by the ear ...
In active Listening, the receiver tries to understand what feelings, thoughts, & beliefs  are being communicated and accep...
Why don’t we listen?<br /><ul><li>Sheer laziness
Noise
Developing prejudice
Boredom
Preparing own response</li></li></ul><li>encouraging<br />restating<br />reflecting<br />summarizing<br />
PRESENTATION<br />
a<br />PRESENTATION<br />STORY<br />is a<br />
EVERY<br />STORY<br />3PARTS<br />HAS<br />PLOT<br />ENDING<br />INTRO<br />
EVERY<br />STORY<br />ADAPTED<br />CAN BE<br />PROBLEM<br />SOLUTION<br />SITUATION<br />
+<br />&<br />FEATURES<br />BENEFITS<br />
+<br />SUMMARY<br />
+<br />NEXT STEPS<br />
CURRENT SITUATION<br />PROBLEM<br />SOLUTION<br />FEATURES<br />BENEFITS<br />NEXT STEPS<br />STORY<br />
DELIVERY<br />
MESSAGE<br />DELIVER<br />THE<br />
MINUTE<br />DURING<br />THE FIRST<br />
AVOID<br />PET <br />PHRASES<br />FILLERS<br />AND<br />
MAINTAIN<br />EYE <br />CONTACT<br />
HANDS<br />USE<br />YOUR<br />
MOVE<br />AROUND<br />BUT NOT TOO MUCH<br />
&<br />Do’s<br />Don'ts<br />ofpowerpoint<br />
TELEPROMPTING<br />1. People tend to put every word they are<br />going to say on their PowerPoint slides.<br />Although t...
TELEPROMPTING<br />Continued).... first slide.<br />Don McMillan<br />                                                    ...
SPELLING<br />many people do not run spel<br />cheek before there presentation –<br />big mistak!!! nothing makes you<br /...
BULLET POINTS<br />• Avoid<br />• Excesive<br />• Buller-Pointing<br />• Only<br />• Bullet<br />• Key<br />• Points<br />...
LEVELS<br /><ul><li>What it is worst
Too many bullet point levels are shown
Type size gets smaller and smaller
Until it is utterly unreadable
Even for audiences in the 4th row
So you better have just one bulletpoint level
Better yet, forget about bullets (bullets, not guns, kill people. Don’t you know?)
Use them sparingly
There are many other ways of detailing your ideas!</li></li></ul><li>COLOR SCHEMES<br />schemescan lead to…<br />Classhing...
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communication listening presenting

  1. 1. COMMUNICATION<br />
  2. 2. Communication is the art of <br />Transmitting information, ideas <br />and attitudes from one person <br />to another. <br />“ ”<br />
  3. 3. MPORTANT<br />The average worker spends 50percent of his or her time communicating.<br />Business success is 85 percent dependent on effective communication and interpersonal skills.<br />Forty-five percent of time spent communicating is listening.<br />Writing represents nine percent of communication time.<br />
  4. 4. BARRIERSto<br />COMMUNICATION<br />Selective Perception<br />Filtering<br />Emotions<br />Language<br />
  5. 5. IMPROVE<br />HOW <br />DO <br />YOU<br />
  6. 6. don’t<br />over control<br />
  7. 7. don’t<br />interrupt<br />
  8. 8. don’t<br />appear disinterested<br />
  9. 9. don’t<br />attack the person<br />rather than the <br />problem<br />
  10. 10. LISTENING<br />
  11. 11. hearing<br />is the special sense <br />by which noises and <br />tones are received as <br />stimuli. It is a sensory<br />experience that gathers<br />sound waves randomly.<br />
  12. 12. listening<br />is a voluntary activity. <br />Listening includes more<br />than just sound being<br />received by the ear and<br />transmitted to the brain, <br />it includes interpreting <br />that sound.<br />
  13. 13. In active Listening, the receiver tries to understand what feelings, thoughts, & beliefs are being communicated and accepts it as the person’s own.<br />
  14. 14. Why don’t we listen?<br /><ul><li>Sheer laziness
  15. 15. Noise
  16. 16. Developing prejudice
  17. 17. Boredom
  18. 18. Preparing own response</li></li></ul><li>encouraging<br />restating<br />reflecting<br />summarizing<br />
  19. 19. PRESENTATION<br />
  20. 20. a<br />PRESENTATION<br />STORY<br />is a<br />
  21. 21. EVERY<br />STORY<br />3PARTS<br />HAS<br />PLOT<br />ENDING<br />INTRO<br />
  22. 22. EVERY<br />STORY<br />ADAPTED<br />CAN BE<br />PROBLEM<br />SOLUTION<br />SITUATION<br />
  23. 23. +<br />&<br />FEATURES<br />BENEFITS<br />
  24. 24. +<br />SUMMARY<br />
  25. 25. +<br />NEXT STEPS<br />
  26. 26. CURRENT SITUATION<br />PROBLEM<br />SOLUTION<br />FEATURES<br />BENEFITS<br />NEXT STEPS<br />STORY<br />
  27. 27. DELIVERY<br />
  28. 28. MESSAGE<br />DELIVER<br />THE<br />
  29. 29. MINUTE<br />DURING<br />THE FIRST<br />
  30. 30. AVOID<br />PET <br />PHRASES<br />FILLERS<br />AND<br />
  31. 31. MAINTAIN<br />EYE <br />CONTACT<br />
  32. 32. HANDS<br />USE<br />YOUR<br />
  33. 33. MOVE<br />AROUND<br />BUT NOT TOO MUCH<br />
  34. 34. &<br />Do’s<br />Don'ts<br />ofpowerpoint<br />
  35. 35. TELEPROMPTING<br />1. People tend to put every word they are<br />going to say on their PowerPoint slides.<br />Although this eliminates the need to<br />memorize your talk, ultimately this makes<br />your slides crowded, wordy, and boring. You<br />will loss your audience’s attention before<br />you even reach the bottom of your …<br />
  36. 36. TELEPROMPTING<br />Continued).... first slide.<br />Don McMillan<br /> Technically Funny<br />
  37. 37. SPELLING<br />many people do not run spel<br />cheek before there presentation –<br />big mistak!!! nothing makes you<br />lokstupder than spelingerors<br />
  38. 38. BULLET POINTS<br />• Avoid<br />• Excesive<br />• Buller-Pointing<br />• Only<br />• Bullet<br />• Key<br />• Points<br />• Too<br />• Many<br />• Bullet-Points<br />• And<br />• Your<br />• Key<br />• Messages<br />• Will<br />• NOT<br />• Stand<br />• Out<br />• In fact<br />• The Term<br />• “Bullet-Point”<br />• Comes<br />• From<br />• People<br />• Firing<br />• Guns<br />• At<br />• Annoying<br />• Presenters<br />
  39. 39. LEVELS<br /><ul><li>What it is worst
  40. 40. Too many bullet point levels are shown
  41. 41. Type size gets smaller and smaller
  42. 42. Until it is utterly unreadable
  43. 43. Even for audiences in the 4th row
  44. 44. So you better have just one bulletpoint level
  45. 45. Better yet, forget about bullets (bullets, not guns, kill people. Don’t you know?)
  46. 46. Use them sparingly
  47. 47. There are many other ways of detailing your ideas!</li></li></ul><li>COLOR SCHEMES<br />schemescan lead to…<br />Classhingcolor<br />• Distraction<br />• Confusion<br />• Headache<br />• Nausea<br />
  48. 48. WHAT<br />CAN BE DONE? <br />
  49. 49. Reduce to the Max<br />Text is redundant.<br />
  50. 50. Images trigger emotions.<br />
  51. 51. 95%<br />*<br />of all presentations are boring.<br />* Completely made up statistics (But do you disagree?)<br />
  52. 52. don’t be boring…<br />
  53. 53. tell stories.<br />be interesting<br />provoke emotions<br />don’t read bullet points<br />
  54. 54. WHITESPACE<br />USE<br />
  55. 55. the<br />SECRET<br />COMMUNICATION<br />of<br />
  56. 56. is<br />PRACTICE,<br />PRACTICE<br />PRACTCE<br />and<br />....<br />
  57. 57. the<br />END<br />

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