Welcome to Cloud9
Monet ClinicThe Enterprise Solution for Primary Care
Connected Care  Thousands of Practitioners use Cloud9’s  eHealth solutions to communicate,  collaborate and deliver safer,...
Monet Clinic – Connected Primary Care  Financial Management                                               Key Modules  Dat...
Monet Clinic – Connected Primary CareA Feature Rich Platform for Growth This secure, scalable infrastructure enables fast,...
A Feature Rich Platform for GrowthFront Office (Practice Management)  - Appointment Scheduling  - Waiting Room & Work Flow...
A Feature Rich Platform for GrowthClinical (Electronic Health Record)   - Comprehensive Patient History   - Examination Te...
A Proven, Robust Platform- Latest Network Centric Technologies:    • Microsoft SQL Server    • Web Services Architecture (...
Well Established. Widely Accepted#1 Product in Corporate General Practice   - 75% Market Share   - Relied on by more than ...
Flexible Architecture Scales To Your BusinessSOAP / UDDI / XML                                                            ...
A total solution workflow     The solution facilitates the typical Primary Care clinic workflow:                          ...
Case StudyAustralia’s largest Primary Care Group
Case Study – IPN NetworkCustomer Background   - IPN is a public company, listed on the ASX ( Symbol: IPN)   - Australia’s ...
Case Study – IPN NetworkHuge Network Transactions:   - A$800 Million in Patient Billings   - 30 Million Prescriptions for ...
Case Study – IPN NetworkThe Challenge   - Burden of supporting 15 different software applications   - Constant IT breakdow...
Case Study – IPN NetworkThe Solution   - Implementation of the Monet Enterprise Solution   - Infrastructure throughout the...
Case Study – IPN NetworkImplementation   - Rollout of 82 clinics in 40 weeks   - Development of detailed project plan to  ...
Getting Started. System Logon.
System Logon Screen with Role-Based Access         IBA Health User Logon
Initial Screen shows snapshot of this users activity
Front Desk Module
Appointment Diary showing Clinician Availability
Creating a new Appointment in a free time slot
Warning message to Reception staff for bad debtors
Appointment screen with various appointment types
Waiting Room showing patient status & locations
Electronic Health Record Module
Clinician opens next patient chart via Waiting Room
Initial Patient Chart Screen: Patient Review Window
Recording a symptom during a consultation
Adding a Problem (ICD10 Coded Diagnosis) to patient history
Completing an asthma protocol during a consultation- Subjective history
Recording vital signs on Examination
Mini Mental Examination template
Body Charts Graphically Record Examination findings
Cardio Vascular Risk CalculatorA doctor uses this to determine the risk profile of the patient based on various well accep...
Recording an Allergy
Recording a patient’s Social History
Childhood growth chartThis plots the data a doctor has recorded over time (longitudinally) and is used to see how a child ...
Create a medical certificate without writing a word usingthis wizard. The letter is populated using data recordedelsewhere...
The completed medical certificate
Order Entry Module
Vaccination Window Showing Common Shortcuts
Creating a pathology request. Note that the most common testscan be selected without typing anything – just clicking.
Imaging Request. Common tests can be requested withonly a single click.
Generate an outgoing letter (mail merge style).These templates can be customised to suit the individual user
The Prescribing / Rx Window
Active Decision Support with Interaction Warnings
Pharmacy & Dispensing Module
Clerk Notified of Pending Medication Order
Clerk Prints Medication labels from Waiting Room
Printing Medication Order and Patient Labels
Clerk corrects medication stock levels on the fly
Preventative Health & Recalls Module
Patient Recalls can be entered at any stage  Patient Recalls can be entered at any stage of the workflow, including:      ...
Clinician is notified of active recalls visually       • Recall Module is tightly integrated into the clinical workflow   ...
Nursing Staff routinely manage recall list                •Automated tools make recall management easy:                   ...
User Customisable Recall Letter Templates
Results Module
New Lab & Imaging Results Displayed
Reviewing an Individual Patient Pathology Result
Reviewing an Individual Patient Imaging Result
Financial Module
Accounts Clerk Selects Patient from Waiting Room
Automated Bill showing all Services, Orders & Meds
Payment is received via the Receipt Window
Waiting Room showing the patient has departed
Electronic Claiming & Settlement
EDI Wizard Automates Lodgments & Settlement
Management Reporting
Menu of Installed Reports. Configurable per user.
Report Preview in Crystal Reports Browser
… Thank you
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Cloud9 Primary Care

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Cloud9 Primary Care

  1. 1. Welcome to Cloud9
  2. 2. Monet ClinicThe Enterprise Solution for Primary Care
  3. 3. Connected Care Thousands of Practitioners use Cloud9’s eHealth solutions to communicate, collaborate and deliver safer, more effective patient care
  4. 4. Monet Clinic – Connected Primary Care Financial Management Key Modules Data Conversion & Implementation Reporting Practice Clinical Electronic Health Record Management Document & image management SOA Out of office Connectivity Web Service Oriented Architecture Recalls & Reminders Enterprise Appointment Scheduler
  5. 5. Monet Clinic – Connected Primary CareA Feature Rich Platform for Growth This secure, scalable infrastructure enables fast, simple integration, while providing multiple user interfaces that conform to industry standards
  6. 6. A Feature Rich Platform for GrowthFront Office (Practice Management) - Appointment Scheduling - Waiting Room & Work Flow - Integrated Patient Billing, including • Health Insurance • Employer & Third Party Claims • Electronic Claiming & Settlement - Extensible Ad Hoc Management Reporting - Medication Management, Dispensing & Stock Control
  7. 7. A Feature Rich Platform for GrowthClinical (Electronic Health Record) - Comprehensive Patient History - Examination Templates - Automatic ICD10 Disease Coding - Decision Support (Allergic Warnings, Drug/Drug Interactions, etc) - Orders & Results (Medications, Lab & Radiology) - Document Management System (Paperless Office)
  8. 8. A Proven, Robust Platform- Latest Network Centric Technologies: • Microsoft SQL Server • Web Services Architecture (.NET Framework) • SOAP, UDDI, XML- Lightweight Hardware Requirements- Rapid Application Development- Low Burden of Support- Low Cost of Ownership
  9. 9. Well Established. Widely Accepted#1 Product in Corporate General Practice - 75% Market Share - Relied on by more than 5000 Doctors - Single network handles >20,000,000 Patient Encounters per annum - Manages over AUD$800 Million in Patient Billings per annum
  10. 10. Flexible Architecture Scales To Your BusinessSOAP / UDDI / XML Application Layer Outsourced Services • Booking • Billing • Taxation • Administration • Transcription • Video Conference / Consultation EnterpriseWeb Services Web Services Framework Standard protocols: Hospital Pathology Insurers Radiology Providers • Requests • Claims • RequestsHL / 7 • SOAP • Discharge Summaries • UDDI • Test results • Results • Settlement • Results • DES Encryption • Admission Forms • Dial-up or Broadband
  11. 11. A total solution workflow The solution facilitates the typical Primary Care clinic workflow: Cloud9 Primary Care Solution Pathology Invoice Clinician History Radiology Electronic Rosters Claims to Examination Specialist Funds PatientPatient Seen by Referral Patient Patient Appointment Assessment Treatment BillingArrival Clinician Receipt Departure Dispense Rx Waiting Room Plan General Stock Control Ledger Integration Front Electronic Orders & Financial Desk Health Results Module Module Record Module
  12. 12. Case StudyAustralia’s largest Primary Care Group
  13. 13. Case Study – IPN NetworkCustomer Background - IPN is a public company, listed on the ASX ( Symbol: IPN) - Australia’s largest provider of Primary Care services - Subject to acquisition by Sonic HealthcareScope of work: - National of network of 300 clinics - 20 Million Patient Treatments per annum - 8,000 Clinicians
  14. 14. Case Study – IPN NetworkHuge Network Transactions: - A$800 Million in Patient Billings - 30 Million Prescriptions for medications - 8 Million Pathology orders - 4 Million Radiology investigations
  15. 15. Case Study – IPN NetworkThe Challenge - Burden of supporting 15 different software applications - Constant IT breakdowns and poor performance yields low confidence and utilization - Difficult to Manage, Collaborate and Research
  16. 16. Case Study – IPN NetworkThe Solution - Implementation of the Monet Enterprise Solution - Infrastructure throughout the network. - Introduction of Standard Operating Environment - Customized, thoroughly reliable software tools
  17. 17. Case Study – IPN NetworkImplementation - Rollout of 82 clinics in 40 weeks - Development of detailed project plan to manage implementation & training. - Development of Change Management Strategy - Development of online ‘eLearning’ training tools - Rollout in parallel to development of new software, bolstering clinical content
  18. 18. Getting Started. System Logon.
  19. 19. System Logon Screen with Role-Based Access IBA Health User Logon
  20. 20. Initial Screen shows snapshot of this users activity
  21. 21. Front Desk Module
  22. 22. Appointment Diary showing Clinician Availability
  23. 23. Creating a new Appointment in a free time slot
  24. 24. Warning message to Reception staff for bad debtors
  25. 25. Appointment screen with various appointment types
  26. 26. Waiting Room showing patient status & locations
  27. 27. Electronic Health Record Module
  28. 28. Clinician opens next patient chart via Waiting Room
  29. 29. Initial Patient Chart Screen: Patient Review Window
  30. 30. Recording a symptom during a consultation
  31. 31. Adding a Problem (ICD10 Coded Diagnosis) to patient history
  32. 32. Completing an asthma protocol during a consultation- Subjective history
  33. 33. Recording vital signs on Examination
  34. 34. Mini Mental Examination template
  35. 35. Body Charts Graphically Record Examination findings
  36. 36. Cardio Vascular Risk CalculatorA doctor uses this to determine the risk profile of the patient based on various well accepted criteria.Can be used as a patient education tool.
  37. 37. Recording an Allergy
  38. 38. Recording a patient’s Social History
  39. 39. Childhood growth chartThis plots the data a doctor has recorded over time (longitudinally) and is used to see how a child isdeveloping compared to their peers.
  40. 40. Create a medical certificate without writing a word usingthis wizard. The letter is populated using data recordedelsewhere in the patient chart
  41. 41. The completed medical certificate
  42. 42. Order Entry Module
  43. 43. Vaccination Window Showing Common Shortcuts
  44. 44. Creating a pathology request. Note that the most common testscan be selected without typing anything – just clicking.
  45. 45. Imaging Request. Common tests can be requested withonly a single click.
  46. 46. Generate an outgoing letter (mail merge style).These templates can be customised to suit the individual user
  47. 47. The Prescribing / Rx Window
  48. 48. Active Decision Support with Interaction Warnings
  49. 49. Pharmacy & Dispensing Module
  50. 50. Clerk Notified of Pending Medication Order
  51. 51. Clerk Prints Medication labels from Waiting Room
  52. 52. Printing Medication Order and Patient Labels
  53. 53. Clerk corrects medication stock levels on the fly
  54. 54. Preventative Health & Recalls Module
  55. 55. Patient Recalls can be entered at any stage Patient Recalls can be entered at any stage of the workflow, including: • Appointment Scheduling • Patient Billing • Electronic Health Record • Pathology result review
  56. 56. Clinician is notified of active recalls visually • Recall Module is tightly integrated into the clinical workflow • Animated Recall button turns Red to indicate active recall • Clinicians access recall module with a single click
  57. 57. Nursing Staff routinely manage recall list •Automated tools make recall management easy: •Nursing staff typically send recall letters on a monthly basis •Mail merge can be run using multiple search criteria •The action of sending recall recorded in Patient clinical chart. •Patients can be notified by letter, email or SMS.
  58. 58. User Customisable Recall Letter Templates
  59. 59. Results Module
  60. 60. New Lab & Imaging Results Displayed
  61. 61. Reviewing an Individual Patient Pathology Result
  62. 62. Reviewing an Individual Patient Imaging Result
  63. 63. Financial Module
  64. 64. Accounts Clerk Selects Patient from Waiting Room
  65. 65. Automated Bill showing all Services, Orders & Meds
  66. 66. Payment is received via the Receipt Window
  67. 67. Waiting Room showing the patient has departed
  68. 68. Electronic Claiming & Settlement
  69. 69. EDI Wizard Automates Lodgments & Settlement
  70. 70. Management Reporting
  71. 71. Menu of Installed Reports. Configurable per user.
  72. 72. Report Preview in Crystal Reports Browser
  73. 73. … Thank you

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