Adaptive CaseManagement
Adaptive Case Management    Hybrid        Capture    ECM           Enabled                   BPM
An Insurance Claim•  Multiple people taking part  –  Claims Handler, Broker and a Loss Adjuster•  Multiple documents that ...
Solution Overview                      Claims Handler                       Loss Adjuster                          Broker ...
Process Flow Claims Handler          Broker        Loss Adjuster                      Notify Insurer   Create Claim  Valid...
Process Flow Claims Handler          Broker        Loss Adjuster                      Notify Insurer   Create Claim  Valid...
Process Flow Claims Handler          Broker        Loss Adjuster                      Notify Insurer   Create Claim  Valid...
Process Flow Claims Handler          Broker        Loss Adjuster                      Notify Insurer   Create Claim  Valid...
Process Flow Claims Handler          Broker        Loss Adjuster                      Notify Insurer   Create Claim  Valid...
Process Flow Claims Handler          Broker        Loss Adjuster                      Notify Insurer   Create Claim  Valid...
Process Flow Claims Handler          Broker        Loss Adjuster                      Notify Insurer   Create Claim  Valid...
Summary•  Kofax and Alfresco provide a joint solution  –  Automate content rich business processes  –  Intelligent documen...
QUESTIONS?
Alfresco + Kofax demo: Adaptive Case Management solution
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Alfresco + Kofax demo: Adaptive Case Management solution

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Alfresco + Kofax demo: Adaptive Case Management solution

  1. 1. Adaptive CaseManagement
  2. 2. Adaptive Case Management Hybrid Capture ECM Enabled BPM
  3. 3. An Insurance Claim•  Multiple people taking part –  Claims Handler, Broker and a Loss Adjuster•  Multiple documents that need to be captured and managed –  Crime Report, Invoice, Photographs, Multiple Reports•  Multiple Sources / Formats –  Both electronic and paper•  Complex business process
  4. 4. Solution Overview Claims Handler Loss Adjuster Broker Kofax Alfresco Mobile Mobile Capture Kofax Kofax TotalAgility Alfresco Transformation Alfresco CloudOn-premise Management CMIS/WS Export Connector And let’s not forget there’s an e-mail server allowing Enterprise to Cloud Sync notifications
  5. 5. Process Flow Claims Handler Broker Loss Adjuster Notify Insurer Create Claim Validate Claim Mobile Scan Upload PhotoWait for Documents Claim Complete Finalize Claim
  6. 6. Process Flow Claims Handler Broker Loss Adjuster Notify Insurer Create Claim Validate Claim Mobile Scan Upload PhotoWait for Documents Claim Complete Finalize Claim
  7. 7. Process Flow Claims Handler Broker Loss Adjuster Notify Insurer Create Claim Validate Claim Mobile Scan Upload PhotoWait for Documents Claim Complete Finalize Claim
  8. 8. Process Flow Claims Handler Broker Loss Adjuster Notify Insurer Create Claim Validate Claim Mobile Scan Upload PhotoWait for Documents Claim Complete Finalize Claim
  9. 9. Process Flow Claims Handler Broker Loss Adjuster Notify Insurer Create Claim Validate Claim Mobile Scan Upload PhotoWait for Documents Claim Complete Finalize Claim
  10. 10. Process Flow Claims Handler Broker Loss Adjuster Notify Insurer Create Claim Validate Claim Mobile Scan Upload PhotoWait for Documents Claim Complete Finalize Claim
  11. 11. Process Flow Claims Handler Broker Loss Adjuster Notify Insurer Create Claim Validate Claim Mobile Scan Upload PhotoWait for Documents Claim Complete Finalize Claim
  12. 12. Summary•  Kofax and Alfresco provide a joint solution –  Automate content rich business processes –  Intelligent document processing and remove manual steps –  Mobile enable business processes –  Extend collaboration to the cloud (secure extranet) –  Improve business efficiency and customer satisfaction
  13. 13. QUESTIONS?

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