2011 Biz English Easy Modern Stress Free Linkedin


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tips on modern, easy business email writing

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2011 Biz English Easy Modern Stress Free Linkedin

  1. 1. The Easy, Modern, Stress-free Method
  2. 2. Writing Business Emails 
  3. 3. Tips A heading is not necessary in an email (your return address, their address, and the date).Use a descriptive subject line.
  4. 4. Tips If possible, avoid attachments, unless the recipient has requested or is expecting an attachment. If it is a text document, simply cut and paste the text below your letter and strip off any special formatting.If the person’s name is unknown, address the persons title i.e. Dear Director of Human Resources.
  5. 5. Business Emails  Format & Structure
  6. 6. The Starting Dear Personnel Director,Dear Sir or Madam: (use if you dont know who you are writing to)Dear Dr, Mr, Mrs, Miss or Ms Smith: (use if you know who you are writing to, and have a formal relationship with - VERY IMPORTANT use Ms for women unless asked to use Mrs or Miss)Dear Frank: (use if the person is a close business contact or friend)
  7. 7. The Referencing With reference to your advertisement in the Times, your letter of 23 rd March, your phone call today, Thank you for your letter of March 5 th .
  8. 8. The Purpose of Writing I am writing to… inquire about apologize for confirm
  9. 9. Requesting Could you possibly?I would be grateful if you could…
  10. 10. Agreeing to Requests I would be delighted to
  11. 11. Informing Bad News UnfortunatelyI am afraid that
  12. 12. Enclosing Documents I am enclosing…Please find enclosed…Enclosed you will find…
  13. 13. Closing Remarks Thank you for your help. Please contact us again if we can help in any way. there are any problems. you have any questions.
  14. 14. Reference to Future Contact I look forward to ... hearing from you soon. meeting you next Tuesday. seeing you next Thursday.
  15. 15. Ending Yours faithfully, (If you dont know the name of the person youre writing to)Yours sincerely, (If you know the name of the person youre writing to)Best wishes,Best regards, (If the person is a close business contact or friend)
  16. 16. Write like a person… It’s a conversationImagine someone reading it3S = short simple sentencesAvoid unnecessary acronymsLess work = active voiceProofread, edit, edit, editSize mattersMake a list
  17. 17. Be Modern! Check if you’re guilty of writing this…
  18. 18. Kindly  "Ladies and gentlemen, we will shortly be landing at Subang Airport. Please kindly return to your seat and fasten your seatbelt." Please and Kindly are not to be used in the same sentence Do use Please instead. Avoid phrases like "I would be grateful if you would" or "I should appreciate it if you could".
  19. 19. Off day or day off  Off day is when things arent going smoothly or things are going wrong. It is your day off when you are taking leave from your work.
  20. 20. Revert "Please revert to me on this matter soon".Revert means to regress or go back to a former condition. It doesn’t mean ‘to reply’.Just say / write - I hope to hear from you soon.
  21. 21. Find out how your team can benefit at only RM500 per learning group for this half-day session. Email to alfa.ilmu@gmail.com
  22. 22. Merapiindah.wordpress.com Alpha Learning Lodge Alpha IELTS Preparatory Program Alpha’s Circle of Educators Alpha Young Leaders Merapi Indah