E-mail Communication Survival Guide

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E-mail Communication Survival Guide

  1. 1. E-MAIL COMMUNICATION SURVIVAL GUIDE<br />AlešSušnik<br />
  2. 2. everyday communication<br />
  3. 3. became e-communication<br />
  4. 4. msn, gtalk, yahoo messenger, skype, icq, aim, twitter, koornk, facebook... <br />
  5. 5. ... and of coursee-mail<br />
  6. 6. coffee<br />e-mailcoffee<br />lunch<br />coffee<br />more coffee<br />e-mail<br />
  7. 7. or...<br />
  8. 8. coffee<br />e-mail<br />meeting + coffee<br />e-mail<br />meeting + lunch+ coffee<br />coffee<br />coffee<br />e-mail<br />
  9. 9. at the end of the day...<br />
  10. 10. time <br />management<br />
  11. 11. e-communication always and everywhere?<br />
  12. 12. expected?<br />
  13. 13. somebody sends you and e-mail and after 30 second calls you on the phone if you got the e-mail?!?<br />
  14. 14. demanded?<br />
  15. 15. when John started his new job he signed that he received:<br /><ul><li> notebook
  16. 16. blackberry
  17. 17. nokia
  18. 18. usb internet
  19. 19. vpn access
  20. 20. ... ?</li></li></ul><li>cost managment<br />
  21. 21. equipment amortization,<br />planning depreciation of fixed assets<br />
  22. 22. equipment management, upgrades, failures <br />
  23. 23. what do you cost your company?/how much do your employees cost you? <br />
  24. 24. what does your employer pay you for? to write and read e-mails?!? <br />
  25. 25. survivalguide<br />
  26. 26. 1. don’t look for emotions in e-mail(s)<br />
  27. 27. relationsemployee&lt;=&gt; superior<br />
  28. 28. if you see emotions in e-mail(s)...<br />
  29. 29. stop(already!)<br />
  30. 30. punctuations (, . ;)<br />&emotional response<br />
  31. 31. 2. e-mail is a tool to achieve goals / results<br />
  32. 32. more effective<br />goal / result<br />orientated<br />
  33. 33. 3. e-mail is not always the most effective way of communication<br />
  34. 34. Re:&apos;s<br />CC:&apos;s<br />BCC:&apos;s<br />
  35. 35.
  36. 36. use <br />the<br />phone!<br />
  37. 37. 4. The 4 hour rule of not replying to an e-mail...<br />
  38. 38. ...which pissed you off!<br />
  39. 39. Sometimes it&apos;s hard, sometimes I would love to puncture somebody’s tires, strangle his canary, cripple his hamster, cross his guinea pig with an emu.<br />But after 4 hours, I just answer the email, his tires aren&apos;t punctured, canary is still alive, hamster is still happily spinning it&apos;s wheel, emu is still unsatisfied , guinea pig is still in one piece.<br />
  40. 40. survival guide<br />1. don’t look for emotions in e-mail(s)<br />2. e-mail is a tool to achieve / accomplish goals<br />3. e-mail is not always the most effective way of communication<br />4. The 4 hour rule of not replying to an e-mail<br />
  41. 41. how?<br />
  42. 42. self<br />discipline<br />
  43. 43. time<br />
  44. 44. and evermore...<br />time<br />
  45. 45. Contact:<br />Q<br />&<br />A<br />koornk: alesh<br />twitter: alessusnik<br />facebook: AlešSušnik<br />e-mail: ales@wtf.si<br />blog: www.wtf.si<br />

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