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Online tutoring in online collaborative learning courses


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Here are the slides I used to support my presentation at the DELP 2016 workshop in Kampala, Uganda.

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Online tutoring in online collaborative learning courses

  1. 1. Tutoring in online collaborative learning courses DELP 2016 Workshop, Makerere University Aleksandra Lazareva Department of Global Development and Planning University of Agder
  2. 2. Collaborative learning • Active knowledge construction – Negotiation, explanation, argumentation • Empowering students to take responsibility for their own learning What’s collaborative learning? Let’s figure it out! Pics:
  3. 3. Role of the teacher • Guiding learners in the process of inquiry • Monitoring learners’ understanding • Addressing dysfunctional group phenomena
  4. 4. Online collaborative learning • Benefits – Different backgrounds (cultural, institutional, professional) – Different prior knowledge – Learning across time and space (e.g., asynchronous platforms) – Presence Pic: Lack of social cues Often based on expectations; temporal organization challenge Different behaviors are considered relevant Common ground challenge; different need for support
  5. 5. Major pitfall • Taking for granted that collaboration will occur simply because technology makes it possible – Usually collaboration doesn’t happen spontaneously – Lack of experience in collaborative learning – Insufficient training in the use of technology
  6. 6. • Tools in use• Course structure and requirements • Safe environment • Encourage • Monitor • Prompt Pedagogical Social TechnicalManagerial Online tutoring
  7. 7. Challenge Adaptivity Student 2: Not so often, but once in a while; frequent monitoring also tires – we are self-directed Student 1: As often as it can be possible What about training online tutors?
  8. 8. Thank you! email:
  9. 9. Literature Collaborative learning • Dillenbourg, P. (1999). What do you mean by collaborative learning? Collaborative- learning: Cognitive and computational approaches, 1, 1-15. • Kreijns, K., Kirschner, P. A., & Jochems, W. (2003). Identifying the pitfalls for social interaction in computer-supported collaborative learning environments: A review of the research. Computers in Human Behavior, 19, 335-353. • Popov, V., Biemans, H. J., Kuznetsov, A. N., & Mulder, M. (2014). Use of an interculturally enriched collaboration script in computer-supported collaborative learning in higher education. Technology, Pedagogy and Education, 23(3), 349-374. • Popov, V., Noroozi, O., Barrett, J. B., Biemans, H. J., Teasley, S. D., Slof, B., & Mulder, M. (2014). Perceptions and experiences of, and outcomes for, university students in culturally diversified dyads in a computer-supported collaborative learning environment. Computers in Human Behavior, 32, 186-200. • Strijbos, J.-W., Martens, R. L., & Jochems, W. M. G. (2004). Designing for interaction: Six steps to designing computer-supported group-based learning. Computers & Education, 42, 403-424. • Weinberger, A. (2011). Principles of transactive computer-supported collaboration scripts. Nordic Journal of Digital Literacy, 6, 189-202.
  10. 10. Literature Online tutoring • Berge, Z.L. (1995). Facilitating computer conferencing: Recommendations from the field. Educational Technology, 35, 22-30. • Goold, A., Coldwell, J., & Craig, A. (2010). An examination of the role of the e-tutor. Australasian Journal of Educational Technology, 26, 704-716. • Kopp, B., Matteucci, M. C., & Tomasetto, C. (2012). E- tutorial support for collaborative online learning: An explorative study on experienced and inexperienced e- tutors. Computers & Education, 58, 12-20.
  11. 11. Literature Virtual teams • Massey, A. P., Montoya-Weiss, M. M., & Hung, Y. T. (2003). Because time matters: Temporal coordination in global virtual project teams. Journal of management information systems, 19(4), 129-155. • Sarker, S. & Sahay, S. (2004). Implications of space and time for distributed work: an interpretive study of US–Norwegian systems development teams. European Journal of Information Systems, 13(1), 3-20. Social presence • Sung, E. & Mayer, R. E. (2012). Five facets of social presence in online distance education. Computers in Human Behavior, 28(5), 1738-1747. Assessment of collaborative learning • Strijbos, J.-W. (2011). Assessment of (computer-supported) collaborative learning. IEEE Transactions on Learning Technologies, 4(1), 59-73.