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Copyright © 2013, Oracle and/or its affiliates. All rights reserved.1
Simplify Mobile Innovation
with Oracle Fusion
Middleware
Ed Zou
Vice President
Oracle
Suhas Uliyar
Vice President
Oracle
P...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.3
 ORACLE MOBILE SOLUTION
 DEMONSTRATION
 CUSTOMER ...
Copyright © 2012, Oracle and/or its affiliates. All rights reserved.4
ThingsMobileWeb
The Enterprise Evolution
The New Nor...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.5
Source: Forbes: Mobile Business Statistics For 2012
...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.6
Mobility Is A Significant Challenge for I.T.
Top Mob...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.7
Shortcomings from current approaches
Tactical projec...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.8
Oracle Mobile Solution
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.9
Oracle Mobile Solution
CRM
MOBILE APPS MOBILE PLATFO...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.10
Oracle Mobile Applications
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.11
Mobile Apps Today … More and More On The Way
SAAS H...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.12
Oracle Mobile Platform
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.13
Maximize existing IT investments
 Develop cross pl...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.14
Develop: Mobile Development Framework
 Build Once,...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.15
Integrate: Mobile Service Integration
Service Enabl...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.16
API Security – Secure Mobile Access to
Corporate In...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.17
Context Aware Authorization
 Context Aware
 Stand...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.18
Deploy & Manage: Enterprise Scalability
 Performan...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.19
Oracle Enterprise Manager
Business Driven Applicati...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.20
Oracle Mobile Security
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.21
Extend Identity to Enterprise Mobility
 Unify Iden...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.22
Mobile SSO and Adaptive Authentication
•Flexible Op...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.23
Detailed Mobile Visibility
Real-time and historic d...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.24
 Situation: Increasing productivity and
providing ...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.25
 Easily define mobile interfaces, mobile APIs and
...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.26
D E M O N S T R A T I O N
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.27
Customer Panel
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.28
 Location Intelligence Company
 GIS, Mobile, LBS ...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.29
 Issue over 115,200 permits with an estimated
valu...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.30
Accenture Mobility:
Our History and Performance
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.31
Infotech
Challenges
 Many Customer Entities
 More...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.32
Los Angeles Dept. of Building & Safety(LADBS)
Chall...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.33
Accenture Mobility
Our Vision
 To be the leading m...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.34
LADBS Solution Architecture
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.35
Infotech Solution Architecture
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.36
Accenture Foundation Platform
for Oracle & Mobility...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.37
Oracle Mobile Platform
One Enterprise Platform, Ope...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.38
Must-See Sessions
Tuesday, Sep 24
12:00 pm – 1:00 p...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.39
For More Information
Twitter Facebook Blogs LinkedI...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.40
Graphic Section Divider
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.41
Graphic Section Divider
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.42
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.43
0
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.44
Agilent Technologies Provides
Mobile Access to Ente...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.45
Sabre Governs and Expose Application
Services to Pa...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.46
Los Angeles Department of Water and Power:
Customer...
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.47
Micros Modernize Hotel Management
with SOA Suite, W...
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Oracle mobile general session v17

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Oracle mobile general session v17

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Oracle mobile general session v17

  1. 1. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.1
  2. 2. Simplify Mobile Innovation with Oracle Fusion Middleware Ed Zou Vice President Oracle Suhas Uliyar Vice President Oracle Panelists: Infotech, Accenture, Los Angeles Dept. of Building & Safety
  3. 3. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.3  ORACLE MOBILE SOLUTION  DEMONSTRATION  CUSTOMER PANEL Agenda
  4. 4. Copyright © 2012, Oracle and/or its affiliates. All rights reserved.4 ThingsMobileWeb The Enterprise Evolution The New Normal Mainframe Client/Server
  5. 5. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.5 Source: Forbes: Mobile Business Statistics For 2012 Mobile & Cloud Computing By 2015 mobile app development projects will outnumber native PC projects by a ratio of 4-to-1. 90% of CIO expect to deploy more than 25 mobile apps in 2014. Market for Cloud-based Mobile Apps is expected to grow by 88% from 2009 to 2014
  6. 6. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.6 Mobility Is A Significant Challenge for I.T. Top Mobility Challenges for CIOs CIO Insight: Top Challenges of Enterprise Mobility, 2012 41% 31% 28% Securing corporate information Integrating with other systems Supporting multiple devices Mobility is Expensive McKinsey, 2012: Mobility Disruption: A CIO Perspective 41% CIOs cited Mobility is expensive & a critical challenge Up to$250 per device/ annually Includes cost of connectivity, infrastructure and support Bring Your Own Device (BYOD) Practices in 2011 Forbes: Mobile Business Statistics For 2012 74% 74% Allow some sort of BYOD usage. Less than 10% “FULLY AWARE” of the devices accessing their network 10%
  7. 7. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.7 Shortcomings from current approaches Tactical project based implementations Silo’d mobile & ‘rest of IT’ architecture Focus on mobile devices & UI yet no true BYOD strategy High cost of implementing security but still not IT compliant Connecting to enterprise is complex, time consuming & costly
  8. 8. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.8 Oracle Mobile Solution
  9. 9. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.9 Oracle Mobile Solution CRM MOBILE APPS MOBILE PLATFORM MOBILE SECURITY ERP B2B
  10. 10. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.10 Oracle Mobile Applications
  11. 11. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.11 Mobile Apps Today … More and More On The Way SAAS HCM RECRUITING SAAS HCM RESUME SCREENING SAAS HCM CANDIDATE SCREENING SAAS HCM SUCCESSION PLANNING SAAS HCM TIME CARD SAAS HCM INTERVIEW MANAGEMENT SAAS HCM TALENT REVIEW SAAS HCM LEARNING SAAS HCM TIME CARD PeopleSoft MAINTENANCE SERVICE REQUEST JD Edwards EXPENSES E-Business Suite REQUISITION SAAS HCM APPROVALS PeopleSoft TIME REPORTING PeopleSoft PROJECTS PeopleSoft TRAVEL AUTHORIZATION PeopleSoft CASH MANAGER PeopleSoft EXECUTIVE HOMEPAGE PeopleSoft LINE LEVEL MANAGER JD Edwards REQUISITIONS JD Edwards SERVICE ORDERS JD Edwards PURCHASE ORDERS JD Edwards PO APPROVAL JD Edwards SUPPLIER SELF SERVICE JD Edwards PROJECTS ON THE GO E-Business Suite SUPPLIER SELF SERVICE E-Business Suite PROJECTS ON THE GO E-Business Suite WAREHOUSE INTEGRATION E-Business Suite AGILE PLM E-Business Suite EXPENSES E-Business Suite COMPANY DIRECTORY PeopleSoft PAYMENT REQUEST PeopleSoft PROCUREMENT OFFICER HOMEPAGE PeopleSoft TIME CARD PeopleSoft BENEFIT PLANS MODIFICATION Siebel CRM CUSTOMER 360 Siebel CRM MOBILE KNOWLEDGE REQUISITIONS SAAS HCMPeopleSoft TIMECARD PeopleSoft BENEFIT PLANS MODIFICATION PeopleSoft GUIDED SELF SERVICE JD Edwards WAREHOUSE INQUIRY E-Business Suite EXPENSES E-Business Suite ASSET MANAGEMENT E-Business Suite WORKER ABSENCES E-Business Suite WORKER PORTRAIT SAAS HCM WORKER ABSENCES JD Edwards ASSET MANAGEMENT Siebel CRM PRM Siebel CRM CLIENTELLING PeopleSoft EXPENSES PeopleSoft REQUISITIONS PeopleSoft APPROVAL PeopleSoft COMPANY DIRECTORY Siebel CRM PHARMA SALES LIFE SCIENCES Siebel CRM PHARMA SALES REP SAAS HCM RESUME SCREENING Siebel CRM TPM CONSUMER GOODS Siebel CRM OPPORTUNITIES SAAS HCM WORKER PORTRAIT Siebel CRM RETAIL EXECUTION CONSUMER GOODS Siebel CRM CONTACTS SAAS HCM APPROVALS SAAS HCM CANDIDATE SCREENING JD Edwards EXPENSES SAAS HCM COMPANY DIRECTORY SAAS HCM RECRUITING Siebel CRM SERVICE ORDERS JD Edwards PO APPROVAL JD Edwards REQUSITIONS SAAS HCM GOALS E-Business Suite ORDERS E-Business Suite SERVICE ORDERS E-Business Suite TRANSPORTATION E-Business Suite AGILE PLM Siebel CRM SERVICE REQUEST STATUS Siebel CRM FIELD SERVICE E-Business Suite REQUEST STATUS PeopleSoft EXPENSES PeopleSoft REQUISITIONS PeopleSoft APPROVAL PeopleSoft COMPANY DIRECTORY Siebel CRM PHARMA SALES LIFE SCIENCES Siebel CRM PHARMA SALES REP SAAS HCM RESUME SCREENING Siebel CRM TPM CONSUMER GOODS Siebel CRM OPPORTUNITIES SAAS HCM WORKER PORTRAIT Siebel CRM RETAIL EXECUTION CONSUMER GOODS Siebel CRM CONTACTS SAAS HCM APPROVALS SAAS HCM CANDIDATE SCREENING JD Edwards EXPENSES SAAS HCM COMPANY DIRECTORY SAAS HCM RECRUITING Siebel CRM SERVICE ORDERS JD Edwards PO APPROVAL JD Edwards REQUSITIONS SAAS HCM GOALS E-Business Suite ORDERS E-Business Suite SERVICE ORDERS E-Business Suite TRANSPORTATION E-Business Suite AGILE PLM Siebel CRM SERVICE REQUEST STATUS Siebel CRM FIELD SERVICE E-Business Suite REQUEST STATUS
  12. 12. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.12 Oracle Mobile Platform
  13. 13. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.13 Maximize existing IT investments  Develop cross platform & multi channel and multi device applications  Integrate data and services across the Enterprise and Mobile devices  Secure information uniformly across all layers of enterprise and mobile apps  Deploy & Manage cloud and on- premises for multi-channel delivery One Platform, Any App, Any Data, Any Device – Secure Oracle Mobile Platform ON-PREMISE PACKAGED APPLICATIONS CUSTOM APPLICATIONS CLOUD Multi-Channel NATIVE, WEB, HYBRID SECURE DEVELOP INTEGRATE MANAGE DEPLOY ORACLE MOBILE PLATFORM
  14. 14. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.14 Develop: Mobile Development Framework  Build Once, Run on Multiple-Platform – Phones, Tablets, IOS, Android  HTML5/Javascript or Native  Consistent Business Logic & Data Model  Disconnected: SQLite with Encryption  Full Access to Native Device Features  Modular, Reusable Application Components
  15. 15. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.15 Integrate: Mobile Service Integration Service Enablement, Management and Integration  Reuse existing application services  Rapid response to new business requests  Fast access to data and services across the Enterprise and external sources  Reliable and solid orchestration platform Inventory Check Service Credit Check Service Production Service Customer Status Service Order Service Billing Service Integration Infrastructure Existing Services SOA Foundation RESTful API ORACLE APPLICATIONS CLOUD APPLICATIONS ISV/CUSTOM APPLICATIONS
  16. 16. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.16 API Security – Secure Mobile Access to Corporate Information Transformation API Control & Governance API Management & Monitoring Threat Protection Secure REST API’s  Extend Access Management to REST API’s  Context Aware  Authentication  Authorization  Fraud Detection  Security Tokens  Data Redaction  Audit OAUTH 2.0 Client & Server Client Throttling Native JSON & XML Processing < XML > {“JSON”} API Key Management AccessManagement
  17. 17. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.17 Context Aware Authorization  Context Aware  Standards Based  Full Audit Trail  Enforce without changing the application Secure TransactionsRedact Sensitive Information
  18. 18. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.18 Deploy & Manage: Enterprise Scalability  Performance: Highly responsive mobile apps through in memory data cache  Scalability: Support millions of concurrent mobile applications and users  Availability: 24X7 availability Business Logic Weblogic Server REST Coherence Notifications JPA / TPMC
  19. 19. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.19 Oracle Enterprise Manager Business Driven Application Management  Complete end to end management across the stack  Real end user experience  Trace transactions across stack  Monitor applications in depth  Diagnose issues quickly for remediation Applications and Application Services Middleware Database Host, OS, Storage and Network
  20. 20. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.20 Oracle Mobile Security
  21. 21. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.21 Extend Identity to Enterprise Mobility  Unify Identity and BYOD Management – Extend user/role mgmt to device mgmt – Role Request based Application Distribution  Secure, Managed Application Container – Single Sign-On for Mobile Applications – Application Security policies – Wrap Custom, ADF Mobile & Oracle Applications
  22. 22. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.22 Mobile SSO and Adaptive Authentication •Flexible Options for Devices, Applications and Users •Mobile Single-Sign-on
  23. 23. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.23 Detailed Mobile Visibility Real-time and historic device and user access attempts and risk scores Device characteristics analysis, including OS and SDK versions
  24. 24. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.24  Situation: Increasing productivity and providing store managers with better business analytics on the go.  Challenge: Providing access on IPads to 2200 store managers across North America  Solution: Deploy Oracle Access Management 11g R2 to provide access management for apps deployed on IPads.  Result: Improved manager satisfaction, Improved productivity by providing application access anytime and anywhere. Reduce Cost & Increase Security SuperValu: Securing iPads with Mobile Security
  25. 25. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.25  Easily define mobile interfaces, mobile APIs and build mobile apps for your enterprise systems  Extend by connecting mobile developers with enterprise data and back-end services  Empower Developers, IT and business to deliver highly engaging mobile experiences New: Oracle Mobile Cloud Service
  26. 26. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.26 D E M O N S T R A T I O N
  27. 27. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.27 Customer Panel
  28. 28. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.28  Location Intelligence Company  GIS, Mobile, LBS products  Spatial Content & Platform Provider  InfoMobil tracking system – 800 Customers – 2 Operation Centers – 50,000+ Mobile Devices – 2000+ Users Ali U. Peker CEO Customer Showcase Sample InfoMobil Customers
  29. 29. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.29  Issue over 115,200 permits with an estimated valuation of over $3 billion annually  Issue over 30,000 online permits annually  Review and approve plans for over 34,700 projects annually  Conduct over 667,000 inspections annually  Complete and close over 55,000 code enforcement cases annually  Service an estimated 750,000 commercial and residential structures Sheetal Paranjpye Project Manager Customer Showcase Los Angeles Department of Building and Safety
  30. 30. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.30 Accenture Mobility: Our History and Performance
  31. 31. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.31 Infotech Challenges  Many Customer Entities  More than 10,0000,000 transcation per hour  Access from Internet, Mobile Application, SMS, twitter  50 K Mobile Tracking Devices  Near online processing  Many complex reports Solution  Oracle Database with Spatial, RAC, Partitioning  Fusion Middleware, Mapviewer  ADF & ADF Mobile  Exadata Results  Better User Experience  Many Mobile tracking users  Vehicle location display with 1 sec delay  5,8X Less Disk Space  88X performance on reports  10X More throughput
  32. 32. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.32 Los Angeles Dept. of Building & Safety(LADBS) Challenges  Over 40 applications on different platforms using different technology  Increasing maintenance and license costs with aging technology  Lack of reusability  Constant changes in business rules and processes Solution  Fusion Middleware  Portal and Content  SOA  Oracle Database  ADF & ADF Mobile  Integration  ESRI ArcGIS  MS Active Directory  Payment System Results  Better User Experience  Online Self Service Portal to apply for non-plan check permits  Mobile tracking for Permits  Reporting violation by citizens via Mobile
  33. 33. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.33 Accenture Mobility Our Vision  To be the leading mobility provider for the digital enterprise What We Do  Help clients embrace mobility as a transformational trategy to deliver real, measurable, and sustainable improvements in business performance Key Differentiators  Skills and Capabilities  Scale, People, and Partnerships  World-class Processes, Industrialized Assets and Infrastructure  Commitment to Results: Performance Delivered
  34. 34. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.34 LADBS Solution Architecture
  35. 35. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.35 Infotech Solution Architecture
  36. 36. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.36 Accenture Foundation Platform for Oracle & Mobility Scaling the edge, revitalizing the core  Accelerator for Oracle’s Fusion Middleware and AFPO is at the heart of business.  Growing portfolio of over 100 clients.  A combination of Oracle products & guidance with Accenture IP based on project experience. Accenture Foundation for Oracle (AFPO)  Addition of ADF Mobile enables new business models – Able to reach new audiences in new ways – Enabling new, more efficient ways of working – Renewing the core of a business – Allowing business transformation  AFPO v5 incorporates Mobility and Oracle’s Mobile platform. AFPO Mobile SocialMobilityAnalyticsCloud
  37. 37. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.37 Oracle Mobile Platform One Enterprise Platform, Open, Integrated and Secure Innovation built on top of existing IT architectures Leverage existing developer & IT skills Out of box Oracle Mobile Apps built on Fusion Middleware Take-Aways Consistent security governance for mobile & enterprise
  38. 38. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.38 Must-See Sessions Tuesday, Sep 24 12:00 pm – 1:00 pm  GENERAL SESSION: Transform the Enterprise - Optimize Applications Investment with Middleware Moscone West, Room 2002/2004 5:15 PM - 6:15 PM  BPM, SOA, and Oracle ADF: Patterns Learned from Oracle Fusion Applications [CON9439] Moscone West - 2014 Wednesday, Sep 24 1:45 AM - 12:45 PM  Mobile Apps for Oracle E-Business Suite, Oracle ADF Mobile, SOA, Oracle Identity Mgmt Moscone West - 2014 1:15 PM - 2:15 PM  Oracle AppAdvantage: Optimize Cross-Channel Mktg with Oracle FMW[CON9271] Moscone West - 2014 5:00 PM - 6:00 PM  Oracle AppAdvantage: Orchestrate HCM Processes & Drive HR Efficiencies [CON9343] Moscone West - 2014 Thursday, Sep 24 11:00 AM - 12:00 PM  Five Easy Steps for Modernizing Business Applications with BPM [CON9284] Moscone West - 2014 Monday – Wednesday only! EXHIBITION HALL OPEN Monday – Wednesday only! EXHIBITION HALL OPEN
  39. 39. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.39 For More Information Twitter Facebook Blogs LinkedIn YouTube Visit: www.oracle.com/middleware
  40. 40. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.40 Graphic Section Divider
  41. 41. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.41 Graphic Section Divider
  42. 42. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.42
  43. 43. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.43 0
  44. 44. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.44 Agilent Technologies Provides Mobile Access to Enterprise Apps to Employees Results  Fast development to production – 6 months  Leverage existing skills and systems  Scalable deployment Challenges  Deliver 6 mobile apps on an aggressive timelines spanning many multiple applications: EBS, Siebel, People Soft  Focus on iOS Platform first, Cross Platform – ability to support Android later Solutions  Mobile integration architecture, leveraging existing solutions  Solution provides mobile access to business application, with security, and workflow
  45. 45. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.45 Sabre Governs and Expose Application Services to Partners on Mobile Challenges  Support efforts of Sabre’s travel industry partners and customers to launch service- oriented architectures (SOAs) to integrate with Sabre companies  Support partners and customers to access Sabre services via mobile devices Solutions  Created Sabre Web Services (SWS) as the preferred approach for client application developers to access and consume Sabre Holdings’ services and content  Deployed Oracle Enterprise Repository11g to create a common communication channel for automated exchange of metadata and service information for travel industry partners Results  Secured more than 12,000 subscriptions to SWS from Sabre Travel Network and Sabre Airline Solutions customers
  46. 46. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.46 Los Angeles Department of Water and Power: Customer Self Service with Mobile App Challenges  Replaced out-dated portal and manual processes to enable better experience for customer service  Need to enable mobile access for customers Solutions  Used Oracle WebCenter Portal, Oracle WebCenter Content to deliver self-service portal using SOA Suite to integrate with Siebel, IBM Mainframe, Electronic Bill Payment System, IDM to integrate with Active Directory  Extend to mobile device with WC Portal and ADF Results  Improved customer productivity through self service and mobile self- service, reduced printing and storage costs  Webcast with LADWP
  47. 47. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.47 Micros Modernize Hotel Management with SOA Suite, WebCenter and ADFm Challenges  Enhance business processes by modernizing the application user interface to provide global access and mobile device compatibility, while enhancing workflow and collaboration functions Solutions  Transitioned OPERA from a client-server application to a full Web client with Oracle SOA Suite and Oracle WebCenter, enabling mobile access and integration with Web 2.0 technologies to better meet hospitality and service industry client needs Results • Micros’ suite of hotel management products provide a comprehensive, secure, multichannel user interface from desktop to mobile device. Snapshot

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