Overcoming paymenthurdles in e-business      Albert Dias, M&T Director
You have an idea
Your options           Pre-paid   Direct   Credit   Debit            cards     debit    cards    cardsSetup        Free   ...
How do pre-paid cards work                           Card              Merchant   provider
How does direct debit work              Merchant                         Gateway               User’s               bank
How do credit/debit cards work              Merchant    Gateway                         Merchant                         a...
A choice of two modelsThree-party                 Two-party> Pay at gateway            > Pay at merchant> Merchant needs S...
Credit/debit card types                                  Closed           Regular   Corporate                             ...
What is 3-D Secure> It’s not your 3-digit  Card Security Code> Issuer authenticates  information that isn’t  printed on th...
How do you reduce card fraud                 > Step into the shoes                   of a criminal                 > Use c...
Score your fraud riskCommon flags           Business-specific flags> Suspicious cards     > Close travel> Haste           ...
Why not just e-business?> Establish direct payment  with your customers> Simplify transactions> Understand the risks> Esta...
Overcoming paymenthurdles in e-business      Albert Dias, M&T Director
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Overcoming payment hurdles in e-business

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Overcoming payment hurdles in e-business

  1. 1. Overcoming paymenthurdles in e-business Albert Dias, M&T Director
  2. 2. You have an idea
  3. 3. Your options Pre-paid Direct Credit Debit cards debit cards cardsSetup Free $1k + $0–2k $1k +Transact 2–7% < 2% 2–4%* 2–4%*Maintain Easy Varies Varies VariesMobile Varies Poor Varies VariesRisk Low Low High High
  4. 4. How do pre-paid cards work Card Merchant provider
  5. 5. How does direct debit work Merchant Gateway User’s bank
  6. 6. How do credit/debit cards work Merchant Gateway Merchant acquirer 3-D Card Card Secure issuer association
  7. 7. A choice of two modelsThree-party Two-party> Pay at gateway > Pay at merchant> Merchant needs SSL > Merchant needs PCI-DSS> Gateway liable for card > Merchant liable for card> Basic fraud detection > Detailed fraud detection> Checkout drop-off risk > Low checkout drop-off
  8. 8. Credit/debit card types Closed Regular Corporate groupAccept High Medium Very lowTransact 2–4%* 2–4%* 0–3%*Maintain Varies Varies HighRisk High Very high Very low
  9. 9. What is 3-D Secure> It’s not your 3-digit Card Security Code> Issuer authenticates information that isn’t printed on the card> Reduction in fraud> Lower merchant liability
  10. 10. How do you reduce card fraud > Step into the shoes of a criminal > Use collaborative fraud assessment tools > Score your risk and set your comfort zone > Don’t be afraid to verify > Learn and remember
  11. 11. Score your fraud riskCommon flags Business-specific flags> Suspicious cards > Close travel> Haste > Unusual routes> User location > Expensive trips> Local knowledge > Strange company> Suspicious history
  12. 12. Why not just e-business?> Establish direct payment with your customers> Simplify transactions> Understand the risks> Establish your threshold> Works well for volume> Tap into conservative corporate markets
  13. 13. Overcoming paymenthurdles in e-business Albert Dias, M&T Director

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