#FlyByDigital
Albert Dias, Musafir.com
It’s all about the journey
#FlyByDigital

#FlyByDigital
We began
with five people
in a corner-store
off the main street
in Sharjah
February 2005

#FlyByDigital
Today
1Revenue
People
2 Tomorrow
Future
3Innovation

#FlyByDigital
We were entering the
era of automation,
so our people had
to be passionate
problem-solvers
January 2008

#FlyByDigital
Retail
2005
2008
Online
Corporate
OTA
2010
2013
Leisure
OTA
Visas and
holidays
2015
2018
Intelligence
Pivot
...

#FlyByDigital
We’re at the
beginning of a
new era, shaped
by intelligence,
not automation
October 2017

#FlyByDigital
Planning
Choices
1920 1940 1960 1980 2000 2020 2040

#FlyByDigital
Today
1Innovation
People
2 Tomorrow
Future
3Revenue

#FlyByDigital
When do you
think we will stop
planning and
just go?
Question

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It’s all about the journey

Intelligence is going to ride on top of the automation we’ve built over the last decade and help us do greater things

Albert Dias

CPTO at Musafir Business

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Malavika Save Patel , Product Manager at Musafir
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To kick things off, I’d like to introduce you to the two people who were with me on this journey
Mohammed was the adventurer, who eventually went on to climb Mt Everest and the seven highest summits on each continent
Sachin was the fun-loving explorer who’d be at Times Square for new year’s eve and back in Dubai for new year’s day
They were different, but they shared a love of travel

It was that love of travel which led them to start their first company with …
It’s not the Internet City or Silicon Valley where you’ll find today’s OTAs, but we were bootstrapped and it taught us three things early on …

Our revenue made our today …
And it was in innovation that we realized that our customers were going somewhere else – and it wasn’t the shop next door

It was around this time a little over ten years ago …
In doing so, we joined the likes of Harry Potter, Southwest Airlines, Monsters Inc and several other great ideas that began on a napkin.

Travel before 2008 required a paper ticket
We wanted to challenge convention and we wanted to do it here
This spirit carried over to everyone we worked with – including Amadeus
Amadeus understood us, albeit after several meetings

It may not look like much today, but that’s what the UAE’s first full-service OTA looked like

Today, we’re a company with over 300 people with targeted gross bookings of over

Intelligence is going to ride on top of the automation we’ve built over the last decade and help us do greater things
If you haven’t already automated something, there’s a service out there that has – and you should build on top of it, instead of reinventing the wheel

What’s pushing the demand for this intelligence?
Immediacy
Choice

It’s all about the journey

1. #FlyByDigital Albert Dias, Musafir.com It’s all about the journey #FlyByDigital
2. #FlyByDigital Sheikh Mohammed Sachin
3. #FlyByDigital We began with five people in a corner-store off the main street in Sharjah February 2005
4. #FlyByDigital Today 1Revenue People 2 Tomorrow Future 3Innovation
5. #FlyByDigital
6. #FlyByDigital We were entering the era of automation, so our people had to be passionate problem-solvers January 2008
7. #FlyByDigital
8. #FlyByDigital Retail 2005 2008 Online Corporate OTA 2010 2013 Leisure OTA Visas and holidays 2015 2018 Intelligence Pivot Persevere Push Prepare
9. #FlyByDigital We’re at the beginning of a new era, shaped by intelligence, not automation October 2017
10. #FlyByDigital Planning Choices 1920 1940 1960 1980 2000 2020 2040
11. #FlyByDigital Today 1Innovation People 2 Tomorrow Future 3Revenue
12. #FlyByDigital When do you think we will stop planning and just go? Question