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Digital Transformation And Solution Architecture

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Digital Transformation And Solution Architecture

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Digital strategy is a statement about the organisation’s digital positioning, competitors and customer and collaborator needs and behaviour to achieve a direction for innovation, communication, transaction and promotion. Digital strategy needs to be defined in the same framework structure as the proposed digital architecture platform.

Achieving the target digital organisation means deploying solutions that enable the digital architecture. Solution architecture needs to design solutions that fit into the target digital architecture framework. This requires:

• Solution architecture team operating in an integrated manner designing solutions to a set of common standards and that run on the platform
• Solution architecture team leadership ensuring solutions conform to the common standards
• Solution architecture technical leadership to develop and maintain common solution design standards
• Solution architecture updates the digital reference architecture based on solution design experience

Digital solution design requires greater discipline to create an integrated set solutions that operate within the rigour of the digital architecture framework. The solution architecture function must interact with other IT architecture disciplines to ensure the set of solutions that implement the digital framework operate together. This requires greater solution architecture team leadership. This needs to be supplemented and supported by a well-defined set of digital solution design standards.

This follows-on from the previous presentation: Digital Transformation And Enterprise Architecture
https://www.slideshare.net/alanmcsweeney/digital-transformation-and-enterprise-architecture.

Digital strategy is a statement about the organisation’s digital positioning, competitors and customer and collaborator needs and behaviour to achieve a direction for innovation, communication, transaction and promotion. Digital strategy needs to be defined in the same framework structure as the proposed digital architecture platform.

Achieving the target digital organisation means deploying solutions that enable the digital architecture. Solution architecture needs to design solutions that fit into the target digital architecture framework. This requires:

• Solution architecture team operating in an integrated manner designing solutions to a set of common standards and that run on the platform
• Solution architecture team leadership ensuring solutions conform to the common standards
• Solution architecture technical leadership to develop and maintain common solution design standards
• Solution architecture updates the digital reference architecture based on solution design experience

Digital solution design requires greater discipline to create an integrated set solutions that operate within the rigour of the digital architecture framework. The solution architecture function must interact with other IT architecture disciplines to ensure the set of solutions that implement the digital framework operate together. This requires greater solution architecture team leadership. This needs to be supplemented and supported by a well-defined set of digital solution design standards.

This follows-on from the previous presentation: Digital Transformation And Enterprise Architecture
https://www.slideshare.net/alanmcsweeney/digital-transformation-and-enterprise-architecture.

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Digital Transformation And Solution Architecture

  1. 1. Digital Transformation And Solution Architecture Alan McSweeney http://ie.linkedin.com/in/alanmcsweeney
  2. 2. Digital Transformation And Solution Architecture • This follows-on from the previous presentation: − Digital Transformation And Enterprise Architecture − https://www.slideshare.net/alanmcsweeney/digital- transformation-and-enterprise-architecture September 24, 2018 2
  3. 3. Digital Strategy • Digital strategy is a statement about the organisation’s digital positioning, competitors and customer and collaborator needs and behaviour to achieve a direction for innovation, communication, transaction and promotion • Digital strategy needs to be defined in the same framework structure as the proposed digital architecture platform September 24, 2018 3
  4. 4. Solution Architecture And Digital Architecture • Achieving the target digital organisation means deploying solutions that enable the digital architecture • Solution architecture needs to design solutions that fit into the target digital architecture framework • This requires: − Solution architecture team operating in an integrated manner designing solutions to a set of common standards and that run on the platform − Solution architecture team leadership ensuring solutions conform to the common standards − Solution architecture technical leadership to develop and maintain common solution design standards − Solution architecture updates the digital reference architecture based on solution design experience September 24, 2018 4
  5. 5. Digital Strategy And Business Processes September 24, 2018 5 Business Processes Within The Organisation Digital Means Extending and Exposing Business Processes Outside the Organisation – The Organisation Is being Opened-Up
  6. 6. Digital Strategy And Digital Transformation • Digital transformation is concerned with moving the organisation from its current state to one that involves extending and exposing business processes outside the organisation along the dimensions of: − External Parties Participating in Digital Interaction/Collaboration – who of the many parties in your organisation landscape do you interact with digitally − Numbers and Types of Interactions/ Collaborations and Business Processes Included in Digital Strategy – which types of interactions and associated business processes do you digitally implement − Channels Included in Digital Strategy – what digital channels do you interact over September 24, 2018 6
  7. 7. Digital Strategy And Digital Architecture September 24, 2018 7 Include In The Definition The Digital Strategy Its Implementation In Terms Of the Target Digital Architecture Operational Framework Digital Strategy Digital Architecture
  8. 8. Extending The Organisation’s Boundaries September 24, 2018 8 Business Processes Within The Organisation How Far to Push the Boundary and How Porous Should the Boundary Be?
  9. 9. Digital Strategy is All About Connectivity And Integration September 24, 2018 9 Connectivity Between External Parties and the Organisation Connectivity Between Business Functions Connectivity Between Applications and Data
  10. 10. Digital Organisation Target Architecture • Digital target architecture describes idealised view of categories of components that must exist (in some form) to deliver the digital organisation September 24, 2018 10 External Party Interaction Zones, Channels and Facilities Security, Identity, Access and Profile Management Responsive Infrastructure Digital Specific Applications and Tools Internal Interaction Management Integration Operational and Business Systems Applications Delivery and Management Tools and Frameworks System Development, Deployment and Management
  11. 11. Digital Reference Architecture – Components • External Party Interaction Zones, Channels and Facilities – the set of facilities and applications that are presented to those external parties being interacted with and the channels used – this is the window to the set of products and services offered by the organisation • Security, Identity , Access and Profile Management – internal and external security tools and processes • Responsive Infrastructure – digital application deployment and operating infrastructure • Digital Specific Applications and Tools – the portfolio of specific tools acquired to deliver and operate digital functions • Internal Interaction Management – the set of internal applications that are used to manage external party interactions • Integration – the data, service and process integration layer and associated APIs • Applications Delivery and Management Tools and Frameworks – set of tools used to deliver and manage digital applications • System Development, Deployment and Management – the digital application development facility within the organisation • Operational and Business Systems – the existing and new organisation operational and business systems September 24, 2018 11
  12. 12. Digital Organisation Target Architecture – Component Linkages September 24, 2018 12 External Party Interaction Zones, Channels and Facilities Security, Identity, Access and Profile Management Responsive Infrastructure Digital Specific Applications and Tools Internal Interaction Management Integration Operational and Business Systems Applications Delivery and Management Tools and Frameworks System Development, Deployment and Management
  13. 13. Digital Organisation Target Architecture – Component Linkages From Component To Component Linkage External Party Interaction Zones, Channels and Facilities Operational and Business Systems The External Party Interaction Zones, Channels and Facilities component acts as a front- end too the suite of Operational and Business Systems Security, Identity, Access and Profile Management The External Party Interaction Zones, Channels and Facilities component uses a common Security, Identity, Access and Profile Management component to authenticate users and access to resources Responsive Infrastructure The External Party Interaction Zones, Channels and Facilities component uses and relies on a Responsive Infrastructure to deliver good consistent user experience Digital Specific Applications and Tools The External Party Interaction Zones, Channels and Facilities component uses elements of the Digital Specific Applications and Tools component such as analytics and content management to customise the experience Internal Interaction Management The External Party Interaction Zones, Channels and Facilities component directs work to the tools contained within the Internal Interaction Management component Security, Identity, Access and Profile Management Responsive Infrastructure The Security, Identity, Access and Profile Management uses and relies on a Responsive Infrastructure to deliver good consistent performance Digital Specific Applications and Tools Operational and Business Systems The Digital Specific Applications and Tools component links to the Operational and Business Systems Internal Interaction Management Operational and Business Systems The Internal Interaction Management component links to the Operational and Business Systems Integration Operational and Business Systems The Integration component links other applications to the suite of Operational and Business Systems Operational and Business Systems Responsive Infrastructure The suite of Operational and Business Systems relies on a Responsive Infrastructure to deliver good consistent performance, response time and throughput Applications Delivery and Management Tools and Frameworks Operational and Business Systems The Applications Delivery and Management Tools and Frameworks deploys new and updated solutions to the Operational and Business Systems component System Development, Deployment and Management Digital Specific Applications and Tools The System Development, Deployment and Management designs new and updated solutions that are deployed to the Digital Specific Applications and Tools component Operational and Business Systems The System Development, Deployment and Management designs new and updated solutions that are deployed to the Operational and Business Systems component Applications Delivery and Management Tools and Frameworks The System Development, Deployment and Management designs new and updated solutions that are deployed to the Digital Specific Applications and Tools component September 24, 2018 13
  14. 14. Digital Reference Architecture In Context • An enterprise digital strategy exists in a wider organisation and IT context − The organisation will have an overall IT strategy to accomplish the organisation strategy and associated objectives − The IT function will then need its own internal IT strategy that will structure the function in order to ensure that it can deliver on the wider organisation strategy − The enterprise digital strategy is connected to the overall IT strategy, the enterprise architecture and the internal IT strategy − The enterprise digital strategy will be implemented and operated through an digital architecture that is part of the overall enterprise architecture − This context is important in ensuring that the enterprise digital strategy fits into the overall IT and wider organisational structure − The enterprise digital strategy exists to ultimately deliver a business benefit and contribute to the achievement of the business strategy − The strategy must be translated into an operational framework to enable the strategy to be actualised September 24, 2018 14
  15. 15. Digital Target Architecture • Digital Target Architecture defines a template solution for the underlying and enabling technology solutions and components required • Target Architecture defines the target end-state architecture and the set of interim transitional phases required to enable the delivery of the Digital Functionality Delivery Roadmap • Digital Target Architecture exists within the context of the organisation’s Enterprise Architecture and other subsidiary architectures • Digital Target Architecture defines the overall IT architecture − Solutions must be delivered within this context − Solution architecture must design solutions to fit within this framework September 24, 2018 15
  16. 16. Digital Organisation Target Architecture • Represents the target IT architecture required to support the operation of a successful digital organisation • However, a transformation will be required to move the organisation’s IT architecture from its current state to the ideal transformed future state September 24, 2018 16
  17. 17. Digital Target Architecture In An Organisation Context September 24, 2018 17 Digital Architecture Design And Implementation Framework Sits Over The Organisation Domains
  18. 18. Digital Architecture In An Organisation Context • The implementation of any organisation digital architecture will impact the organisation across six core pillars − Business-oriented pillars • Location and Offices – existing and new locations and facilities of the organisation, their types and functions and the principles that govern the selection of new locations • Business Processes – current and future business process definitions, requirements, characteristics, performance • Organisation and Structure – organisation resources and arrangement, business unit, function and team structures and composition, relationships, reporting and management, roles and skills − Technology-oriented pillars • Technology, Infrastructure and Communications – current and future technical infrastructure including security, constraints, standards, technology trends, characteristics, performance requirements • Applications and Systems – current and future applications and systems, characteristics, constraints, assumptions, requirements, design principles, interface standards, connectivity to business processes • Information and Data – data and information architecture, data integration, master and reference data, data access and management September 24, 2018 18
  19. 19. Digital Architecture In An Organisation Context • The digital architecture implementation will involve change across the organisation domains • One of the roles of solution architecture is to design complete solutions that include the organisation change dimensions September 24, 2018 19
  20. 20. Digital Enablement Technology Iceberg September 24, 2018 20 In Order to Extend and Expose Capabilities and Business Processes Outside the Organisation … … You Will Need a Substantial Amount of Enabling Technology, Solutions, Systems, Standards, Resources and Supporting Processes and Organisation Change Successful Digital Operations Require Investment and Commitment
  21. 21. Digital Reference Architecture • The objectives of a digital (or any reference) architecture are: − Consistent, personalised and rich user experience across all channels − Reliable and resilience operation − Ease of management and administration − Integration of data and services from multiple sources − Ease of development and deployment of new services − Collection of usage information for analysis • This means: − Federated operation with support of multiple services − Ability to unify services for delivery − Standard and powerful approach to integration − Management and administration tools September 24, 2018 21
  22. 22. Digital Target Architecture • The Digital Target Architecture represents an integrated IT platform for the delivery of the organisations products and services through digital channels • The platform becomes the means for managing interactions between external parties and the organisation • The platform is the logical representation of the organisation as an integrated set of business processes and associated and supporting IT business systems • The platform becomes the means to deploy new solutions and to make available new services September 24, 2018 22 The Platform is the Solution
  23. 23. Digital Target Architecture And The Platform • The platform is the logical (and physical) representation of the set of solutions that comprise the organisation’s digital operations • The reality of the “platform” may be very different • The platform can (and will be) a mix of existing and new applications • The platform needs to demonstrate the characteristics of: − Delivering excellent and consistent user experiences − Reliable, available and delivering appropriate performance − Secure and trustworthy − Integrated analytics with processes to ensure continuous improvement − Integrated solution development and deployment September 24, 2018 23
  24. 24. Digital Solution Architecture And The Platform • The platform represents the logical (and physical) framework within which solutions must be designed to operate • The platform represents both a set of constraints and a set of standards for solution design September 24, 2018 24
  25. 25. Digital Target Architecture And The Platform • The platform is virtualised view of the digital architecture and the associated digital strategy September 24, 2018 25
  26. 26. Scope Of Solution September 24, 2018 26 Changes to Existing Systems New Custom Developed Applications Information Storage Facilities System Integrations/Data Transfers/Exchanges Changes to Existing Business Processes Organisational Changes Existing Data Conversions/ Migrations New Data Loads Training and Documentation Central, Distributed and Communications Infrastructure Sets of Installation and Implementation Services Cutover/Transfer to Production Operational Functions and Processes Parallel Runs New Business Processes Reporting and Analysis Facilities Sets of Maintenance, Service Management and Support Services Application Hosting and Management Services Acquired and Customised Software Products
  27. 27. Any Complete Solution Consists of: • Zero or more of {Changes to Existing Systems} • + Zero or more of {New Custom Developed Applications} • + Zero or more of {Information Storage Facilities} • + Zero or more of {Acquired and Customised Software Products} • + Zero or more of {System Integrations/Data Transfers/Exchanges} • + Zero or more of {Changes to Existing Business Processes} • + Zero or more of {New Business Processes} • + Zero or more of {Organisational Changes} • + Zero or more of {Reporting and Analysis Facilities} • + Zero or more of {Existing Data Conversions/Migrations} • + Zero or more of {New Data Loads} • + Zero or more of {Training and Documentation} • + Zero or more of {Central, Distributed and Communications Infrastructure} • + Zero or more of {Sets of Installation and Implementation Services} • + Zero or more of {Cutover/Transfer to Production} • + Zero or more of {Operational Functions and Processes} • + Zero or more of {Parallel Runs} • + Zero or more of {Sets of Maintenance, Service Management and Support Services} • + Zero or more of {Application Hosting and Management Services} September 24, 2018 27
  28. 28. The Complete Solution Is Always Much More Than Just … • … Just a bunch of software • Complete solution is the entire set of components needed to operate the associated business processes • Successful solution requires the interoperation of all these components and that the components are properly designed and implemented • The components of the set of solutions that actualise and implement the digital architecture must map to the digital architecture September 24, 2018 28
  29. 29. Digital Solution Architecture And The Platform September 24, 2018 29 The components of the solutions that comprise the operational digital platform must map to the digital architecture framework platform
  30. 30. Core Solution Design Factors, Limitations And Boundaries Degree of Automation of Solution Solution Architecture Design Constraints Digital Architecture Constraints and Principles Reuse Existing Solution or Create New Solution Range of Solution Options September 24, 2018 30
  31. 31. Digital Solution Architecture And The Platform September 24, 2018 31 The Role Of Solution Architecture Is To Create A Complete the Digital Architecture Landscape With A Full Set Of Solutions
  32. 32. External Interactions And Internal Organisation Reality September 24, 2018 32 External Organisation Interactions And Supporting Applications Internal Organisation Reality
  33. 33. Customer Experiences And External Interactions And Internal Organisation Reality September 24, 2018 33 Internal Organisation Users External users expect to experience seamless end-to-end interactions External users also interact with internal users Internal users frequently experience disconnected processes and systems/ solutions
  34. 34. Mapping External Digital Interactions To The Organisation September 24, 2018 34 External Organisation Interactions Digital Architecture Is the Lens Through Which The Organisation Is Viewed From The Outside
  35. 35. Mapping External Digital Interactions To The Organisation September 24, 2018 35 Digital Architecture And The Digital Platform Is the Lens Through Which The Applications and Solutions Of The Organisation Are Interacted With
  36. 36. Mapping External Digital View To Internal Reality September 24, 2018 36 External Party Interaction Zones, Channels and Facilities Security, Identity, Access and Profile Management Responsive Infrastructure Digital Specific Applications and Tools Internal Interaction Management Integration Operational and Business Systems External Organisation Interactions And Supporting Applications Product, Service and Integration Gallery of the Organisation Set of Internal Business Processes and Associated IT Systems External Process and Service Catalogue Representation Mapped to Internal Processes and Systems
  37. 37. Mapping External Digital View To Internal Reality September 24, 2018 37 External Party Interaction Zones, Channels and Facilities Security, Identity, Access and Profile Management Responsive Infrastructure Digital Specific Applications and Tools Internal Interaction Management Integration Operational and Business Systems Operational Business Systems Are Logically Unified And Integrated But They May Be Actually Decoupled And Dispersed Across Multiple Solutions and Platforms, Both Internal And External External to Internal Solution Mapping
  38. 38. Mapping External Digital View To Internal Reality • The unnecessary complexity of the internal solutions and their business processes need to be masked from external parties • Platform approach decouples the external presentation of services with the internal solutions needed to deliver those services • This decoupling means solutions can (and must) be developed flexibly • Solutions can be sourced from multiple suppliers and used in different ways: SaaS, cloud, internal September 24, 2018 38
  39. 39. Digital Transformation Is About … September 24, 2018 39 Moving the organisation from one that is internally focussed around its siloed structures: To one that is focussed on customer (external party) straight-through interactions:
  40. 40. Platform Facilitates Mapping Of External Digital View To Internal Organisation Reality September 24, 2018 40 External Organisation Interactions And Supporting Applications Digital Platform And Digital Architecture Permits The Logical Seamless Interactions With The Organisation
  41. 41. Solutions And Processes • Solutions implement business processes • Processes are greater than their constituent solutions • Processes define journeys, interactions and touch points • Journeys represent usage and interaction scenarios September 24, 2018 41
  42. 42. Inventory Of Organisation Interaction (Customer) Journeys And Scenarios September 24, 2018 42 Journey 1 Journey 2 Journey 3 Journey 4
  43. 43. Organisation Interaction (Customer) Journeys And Scenarios • Interaction paths will correspond to business processes • Business processes will be (partially) implemented or supported by systems (solutions) • There will be many organisation interaction paths with your organisation, depending on: − Type of interacting party − Number of interactions • Create an inventory of interaction journeys to understand how users and customers interact with and experience the organisation’s solutions − Enable problems to be identified − Use as a basis for a measurement and action framework − Journeys inventory should be prioritised September 24, 2018 43
  44. 44. Mapping Organisation Interactions To Solutions September 24, 2018 44 Interaction Journeys Mapped To Solutions That Deliver Functionality Solutions External Parties Directly Interact With Solutions External Parties Indirectly Interact With Through Interactions With Employees and Agents
  45. 45. External Party Interaction Zones, Channels and Facilities – Level 2 Elements September 24, 2018 45 Web Pages and Web Forms Web Content Management Web Browsers Call Centre Mobile Channels Preferences Product and Service Catalogue Payments and Transactions Web Chat Social Networks Search SMS Applications Data Access and Presentation
  46. 46. Security, Identity , Access and Profile Management – Level 2 Elements September 24, 2018 46 User Directory Authentication Single Signon Logging Personalisation Access Control Certificate Management Monitoring Identity and Access Management
  47. 47. Digital Specific Applications and Tools – Level 2 Elements September 24, 2018 47 Web Content Management System Content Authoring Multi-Channel Analytics Next Best Action Data Collection, Storage and Management Document Management Product and Service Catalogue Management Payment Gateway and Merchant Services
  48. 48. Responsive Infrastructure – Level 2 Elements September 24, 2018 48 Resilient and Scalable Firewalls Resilient and Scalable Load Balancers Resilient and Scalable Traffic Management Resilient and Scalable Web Servers Resilient and Scalable Application Servers Resilient and Scalable Data Storage Data Security and Encryption Usage and Performance Monitoring
  49. 49. Internal Interaction Management – Level 2 Elements September 24, 2018 49 Business Process Management Customer Relationship Management Case Management Service Management Resource Management Product Management Sales and Marketing
  50. 50. Integration – Level 2 Elements September 24, 2018 50 Service Co-ordination and Orchestration Application Integration Services ETL Services Integration Development and Deployment Data Management Monitoring and Management
  51. 51. Operational and Business Systems – Level 2 Elements September 24, 2018 51 Billing and Assurance Fulfilment Management Customer Information and Relationship Management Finance Management Partner Relationship Management Legal, Regulatory, Environment, Health and Safety Management Human Resource Management Facilities Management
  52. 52. Applications Delivery and Management Tools and Frameworks – Level 2 Elements September 24, 2018 52 IT Leadership and Governance Strategic and Business Planning Programme and Project Management Sourcing and Selection Management Business Process Management Benefits Assessment and Realisation Capacity Planning, Forecasting , Demand and Supply Management Organisation Design, Planning and Management Infrastructure, Networks and Communications Security, Continuity and Disaster Recovery
  53. 53. System Development, Deployment And Management – Level 2 Elements September 24, 2018 53 Solution Architecture and Design Business and Process Analysis and Design User Experience Design Service Provisioning, Service Delivery and Service Management Solution Development and Delivery Change and Change Management Testing Data, Information, Knowledge Asset Management
  54. 54. Digital Architecture Strategy And Platform Status View Digital Architecture External Party Interaction Zones, Channels and Facilities Web Pages and Web Forms Web Content Management Web Browsers Call Centre Mobile Channels Preferences Product and Service Catalogue Payments and Transactions Web Chat Social Networks Search SMS Applications Data Access and Presentation Security, Identity, Access and Profile Management User Directory Authentication Single Signon Logging Personalisation Access Control Certificate Management Monitoring Identity and Access Management Responsive Infrastructure Resilient and Scalable Firewalls Resilient and Scalable Load Balancers Resilient and Scalable Traffic Management Resilient and Scalable Web Servers Resilient and Scalable Application Servers Resilient and Scalable Data Storage Data Security and Encryption Usage and Performance Monitoring Digital Specific Applications and Tools Web Content Management System Content Authoring Multi-Channel Analytics Next Best Action Data Collection, Storage and Management Document Management Product and Service Catalogue Management Payment Gateway and Merchant Services Internal Interaction Management Business Process Management Customer Relationship Management Case Management Service Management Resource Management Product Management Sales and Marketing Integration Service Co-ordination and Orchestration Application Integration Services ETL Services Integration Development and Deployment Data Management Monitoring and Management Operational and Business Systems Billing and Assurance Fulfilment Management Customer Information and Relationship Management Finance Management Partner Relationship Management Legal, Regulatory, Environment, Health and Safety Management Human Resource Management Facilities Management Applications Delivery and Management Tools and Frameworks IT Leadership and Governance Strategic and Business Planning Programme and Project Management Sourcing and Selection Management Business Process Management Benefits Assessment and Realisation Capacity Planning, Forecasting , Demand and Supply Management Organisation Design, Planning and Management Infrastructure, Networks and Communications Security, Continuity and Disaster Recovery System Development, Deployment and Management Solution Architecture and Design Business and Process Analysis and Design User Experience Design Service Provisioning, Service Delivery and Service Management Solution Development and Delivery Change and Change Management Testing Data, Information, Knowledge Asset Management September 24, 2018 54 = Fully Implemented and Operational = Partially Implemented and Operational = Non Implemented and Non-Operational
  55. 55. Digital Architecture Strategy And Platform Status View • Creates a simplified view of the status of the implementation of the digital strategy and the digital architecture framework September 24, 2018 55
  56. 56. Solution Architecture And Digital Architecture – Key Solution Design Process Characteristics Solution Architecture Team Operating In An Integrated Manner Designing Solutions To A Set Of Common Standards And That Run On The Platform Solution Architecture Team Leadership Ensuring Solutions Conform To The Common Standards Solution Architecture Technical Leadership To Develop And Maintain Common Solution Design Standards Solution Architecture Updates The Digital Reference Architecture Based On Solution Design Experience September 24, 2018 56
  57. 57. Solution Architecture Standards • Solutions need to encompass common set of standards in areas such as: − Service orientation − Microservices − API service catalog ad API broker − Cloud and distributed architectures − Automation − Standardised data collection and analysis − Federated security • Solution architecture standards and their implementation become more important in a digital solution context • Solution architecture leadership and management is more important • Solution identification and acquisition skills may need to be improved • Speed of solution design or acquisition may need to be improved September 24, 2018 57
  58. 58. Solution Architecture And Digital Architecture • Solution architecture in the context of digital architecture requires greater solution architecture effort September 24, 2018 58
  59. 59. Solution Architecture And Digital Architecture September 24, 2018 59 Digital Strategy Digital Solutions Digital Architecture Defined To Actualise Digital Strategy Digital Architecture Framework Digital Solutions Defined Within the Digital Architecture Framework Organisation Reality Digital Architecture Defined To Actualise Digital Strategy Digital Architecture Framework Is A Virtualised Platform View Of Organisation Solutions and Processes
  60. 60. Types Of Digital Solutions • Digital transformation involves designing and implementing solutions across a wide range of application and system areas within the context of the digital architecture framework • Solutions can be acquired rather than being developed September 24, 2018 60
  61. 61. Types Of Digital Solutions September 24, 2018 61 External Party Interaction Zones, Channels and Facilities Security, Identity, Access and Profile Management Responsive Infrastructure Digital Specific Applications and Tools Internal Interaction Management Integration Operational and Business Systems Applications Delivery and Management Tools and Frameworks System Development, Deployment and Management User Facing Applications Data Processing Applications Analytic and Content Management Applications Workflow and Customer Management Applications Business Applications
  62. 62. Types Of Digital Solutions • Two general types of solution − Business function solutions, deployed either as externally facing applications or as operational business systems − Internal applications that support the operation of the business systems September 24, 2018 62
  63. 63. Digital Business Drivers Incorporated Into Solution Architecture And Design • The drivers for digital must be reflected in the approach to solution design and delivery − Agility − Technology − Response to complexity − Security − Need for simplification and automation − User experience • These are common requirements, characteristics and design principles that need to be included in the design of all solutions • The solution architecture leadership must incorporate these drivers into the of the solution architecture delivery team September 24, 2018 63
  64. 64. Digital Business Drivers Incorporated Into Solution Architecture And Design September 24, 2018 64 Digital Solution Common Characteristics Design, Implement And Deploy Solutions Quickly Scale-Up Or Scale-Down Resources Quickly React Quickly To Changes Demands Enabled By New Technologies Automation And Integrated Operation Cloud Services Interoperability Scaling Large Amounts Of Interaction Data Integrated And Federated Security Expectations Of User Experience Fragmented Market Greater Regulation Dispersed Application Landscape Federated And Integrated Security Requirements Greater Security And Privacy Regulation Increased Range Of Threats Automate As Much As Possible Minimise Interactions Consistent Management Across Service Boundaries Need To Deliver On Expectations Allow For Real-Time Changes End-To-End Product And Service Lifecycle View Feature-Rich And Intuitive Service Access Agility Security Need For Simplification And Automation User Experience Technology Response To Complexity
  65. 65. Digital Business Drivers – Agility • Design, implement and deploy solutions that offer complex services quickly • Scale-up or scale-down resources quickly and cheaply to meet changes in demand • React quickly and cheaply to internal and external market and other changes September 24, 2018 65
  66. 66. Digital Business Drivers – Technology • Scaling of numbers of users, customers, device types and interactions with other organisations • Demands for new products and services enabled by new technologies • Need for and expectation of automation and integrated operation • Cloud services and application deployment and management models • Interoperability requirements across multiple applications on dispersed platforms • Need to analyse and utilise large amounts of interaction data • Need for integrated and federated security across applications September 24, 2018 66
  67. 67. Digital Business Drivers – Response to Complexity • Fragmented market with multiple separated specialist service providers with multiple business interactions • Expectations of user experience, speed of service delivery • Greater regulation • Dispersed application landscape September 24, 2018 67
  68. 68. Digital Business Drivers – Security • Federated and integrated security requirements for dispersed application landscape • Greater security and privacy regulation • Increased range of threats September 24, 2018 68
  69. 69. Digital Business Drivers – Need for Simplification and Automation • Automate as much as possible to reduce cost, improve accuracy and speed and consistency of service delivery • Minimise interactions • Consistent management across service boundaries • Need to deliver on user and customer expectations • Allow for real-time changes to services September 24, 2018 69
  70. 70. Digital Business Drivers – User Experience • Feature-rich and intuitive service access, browse and navigation • End-to-end product and service lifecycle view September 24, 2018 70
  71. 71. Solution Architecture And IT Architecture Disciplines Interactions September 24, 2018 71 Enterprise Architecture Information and Data Architecture Information Systems Architecture Business Architecture Technology Architecture Solution Architecture Service and Integration Architecture Security Architecture Overall Architecture Framework Security Standards Service Operation and Support Data Architecture Infrastructure Architecture Business Context Business Process, Products
  72. 72. Solution Architecture And IT Architecture Disciplines Interactions • The solution architecture function needs to interact with other IT architecture disciplines • These interactions are all the more important in the context of delivering the integrated set of digital solutions that actualise the digital architecture September 24, 2018 72
  73. 73. Summary • Digital solution design requires greater discipline to create an integrated set solutions that operate within the rigour of the digital architecture framework • The solution architecture function must interact with other IT architecture disciplines to ensure the set of solutions that implement the digital framework operate together • This requires greater solution architecture team leadership • This needs to be supplemented and supported by a well- defined set of digital solution design standards September 24, 2018 73
  74. 74. September 24, 2018 74 More Information Alan McSweeney http://ie.linkedin.com/in/alanmcsweeney

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