Exceptional Experiences for Everyone
Invited talk at AMID 2023 – 1st International Workshop on Accessibility and Multimodal Interaction Design Approaches in Museums for People with Impairments, in conjunction with MoileHCI Conference, 26 Sept. 2023. https://alandix.com/academic/talks/AMID2023-exceptional/ Often accessibility is an afterthought or sticking plaster to fix the holes in an experience that was designed with a central audience in mind: maybe middle-aged, fully abled, well educated. Ideally we would have user experiences designed specifically for different kinds of modalities and in different tyles, not just because of the wide diversity of users, but also because any one user has varying needs and varying abilities at different times. In the context of a large museum or cultural institution this is already challenging, but appears impossible for smaller archives, or local community heritage. Yet if heritage and history is to be accessible this also applies to production, democratising digitisation and empowering marginalised groups.. We need appropriate architectures, tools, technology infrastructure and platforms, that make this not just possible, but simple. In this talk I offer some insights, some examples and many research challenges towards the goal of enabling exceptional experiences for everyone.
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Exceptional Experiences for Everyone
- 1. Exceptional Experience for Everyone Alan Dix @alanjohndix https://alandix.com/academic/talks/AMID-2023/
- 2. Tiree
- 3. Tiree heritage An Iodhlann island archive 15000 items frasan mobile heritage app N.B no signal!
- 5. accessibility? alt=“” … oops! • text below image, but about the image rather than description of the image ‘good’ excuse • limited budget • small archive – ‘reasonable’ adjustments • hard enough just getting it to work at all (no mobile signal, 5Mb max storage) is this needed anyway with new AI?
- 6. more fundamental … chose 300 items with good photos map–based interface … intrinsically visual! maybe should have had alternative list style?
- 7. inclusivity is not good enough alternatives and sticking plaster solutions
- 8. what we did right … data-first approach available for alternate interface styles maybe list-based or auditory
- 9. more recently Troedrhiwfwch and InterMusE
- 10. Troedrhiwfuwch … on the ground
- 12. TalkOver visual again maybe need tactile version?
- 14. communities and archives connecting to community: Krannert, Illinois Borthwick, York from community: British Musical Societies Huddersfield, York, Belfast
- 15. OcrMarkup
- 16. back to Troedy
- 17. early prototypes
- 18. QR codes with a twist
- 19. flexible infrastructure QR code mapper scan QR code configuration updateable by community offer alternative web content
- 20. alternative targets: language – Welsh/English media – text/audio purpose – school version neurodiversity – autism friendly
- 21. because we are all different! normally extraordinary
- 22. ACCESS DOING IT RIGHT POLICY AI for Social Justice
- 23. access for all … Frasan – no mobile signal, low-end smartphone Troedrhiwfuwch – not your standard heritage demographic empowerment and identity
- 24. in summary more than alt tags … and they may not be needed anymore! infrastructure matters! data–first + flexible architecture enables … exceptional experiences for everyone