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deconstructing the experience
of (e)learning for
delivery ecologies
Alan Dix
Lancaster University
www.hcibook.com/alan
deconstructing the experience of
(e)learning for delivery ecologies
• experience
work – leisure – learning
• golden rule o...
driving lesson
experience
• work
– goal is utilitarian, but good experience helps
– increased productivity, user satisfaction
• leisure
–...
Designing experience
• real crackers
– cheap and cheerful!
– bad joke, plastic toy, paper hat
– pull and bang
Designing experience
• virtual crackers
– cheap and cheerful
– bad joke, web toy, cut-out mask
– click and bang
Designing experience
• virtual crackers
– cheap and cheerful
– bad joke, web toy, cut-out mask
– click and bang
how crackers work
sender
fill in web form
To: wxv
From: ..
receive email recipient
closed
cracker page
open
message
recipi...
The crackers experience
real cracker virtual cracker
Surface elements
design cheap and cheerful simple page/graphics
play ...
p-learning and e-learning
p-learning
(physical learning)
• lectures
• tutorials and labs (20-30)
• small groups tutorials ?
• individual tutorials
p-learning e-learning
• lectures web
• labs ?
• tutorials bulletin boards & chat
• individual one-to-one email
translation...
deconstruction and
reconstruction
p-learning
e-learning
deconstruction reconstruction
deconstruction
find the real objectives
• lecture
• information, motivation, demonstration
• group tutorial
• collaboratio...
delivery ecology
• potential media & meetings
e-learning:
web, CD-ROM, video, email,
bulletin boards, chat, webcam,
stream...
reconstruction
• take delivery ecology
e-learning: web, CD-ROM, video, email, webcam, bulletin
boards, chat, streaming vid...
not just either … or …
• delivery ecology
– many media in the educational experience
– select for experience:
appropriate ...
HCI book search
• can use on its own
– good advert!!
• also alongside
the paper book
the weekend course
• Barbara McManus (UCLAN, Preston)
– teaching and investigating distance learning course
– IT masters f...
m-learning
• with Fariza Hanis Abdul Razak (@lancs)
• mobile good for …
– when location matters – situated learning
• fiel...
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deconstructing the experience of (e)learning for delivery ecologies

Talk given at The e-Learning Experience Birmingham Institute of Art and Design, 15th October 2003
Particular ficus on how mobile and web learning should not simply attend to replicate the mechanisms of traditional face-to-face learning (lectures, labs, etc.), but instead learning should be deconstructed into its facets (information, motivation, etc.) and then reconstructed in more appropriate ways for new media. I addition mobile, web, paper, face-to-face, should to be seen as separate but as part of a delivery ecology, maybe used at separate times, or maybe concurrently.

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deconstructing the experience of (e)learning for delivery ecologies

  1. 1. deconstructing the experience of (e)learning for delivery ecologies Alan Dix Lancaster University www.hcibook.com/alan
  2. 2. deconstructing the experience of (e)learning for delivery ecologies • experience work – leisure – learning • golden rule of design understand your materials what’s good about e-learning? • transliteration not translation • deconstruction – reconstruction • delivery ecologies – both–and not either–or
  3. 3. driving lesson
  4. 4. experience • work – goal is utilitarian, but good experience helps – increased productivity, user satisfaction • leisure – experience is the goal • education – goal is learning – experience is essential part of learning – motivation, arousal, constructivism N.B. complex … e.g. slow web
  5. 5. Designing experience • real crackers – cheap and cheerful! – bad joke, plastic toy, paper hat – pull and bang
  6. 6. Designing experience • virtual crackers – cheap and cheerful – bad joke, web toy, cut-out mask – click and bang
  7. 7. Designing experience • virtual crackers – cheap and cheerful – bad joke, web toy, cut-out mask – click and bang
  8. 8. how crackers work sender fill in web form To: wxv From: .. receive email recipient closed cracker page open message recipient clicks cracker opens ... very slowly joke links open cracker page web toy mask sender watches progress
  9. 9. The crackers experience real cracker virtual cracker Surface elements design cheap and cheerful simple page/graphics play plastic toy and joke web toy and joke dressing up paper hat mask to cut out Experienced effects shared offered to another sent by email message co-experience pulled together sender can't see content until opened by recipient excitement cultural connotations recruited expectation hiddenness contents inside first page - no contents suspense pulling cracker slow ... page change surprise bang (when it works) WAV file (when it works)
  10. 10. p-learning and e-learning
  11. 11. p-learning (physical learning) • lectures • tutorials and labs (20-30) • small groups tutorials ? • individual tutorials
  12. 12. p-learning e-learning • lectures web • labs ? • tutorials bulletin boards & chat • individual one-to-one email translationnot transliteration
  13. 13. deconstruction and reconstruction p-learning e-learning deconstruction reconstruction
  14. 14. deconstruction find the real objectives • lecture • information, motivation, demonstration • group tutorial • collaboration, individual feedback • lab + personal experience, physical materials
  15. 15. delivery ecology • potential media & meetings e-learning: web, CD-ROM, video, email, bulletin boards, chat, webcam, streaming video/audio p-learning: weekend course, summer camp, monthly evening meeting, paper materials and books m-learning: PDA, mobile phone, WAP, SMS, 3G
  16. 16. reconstruction • take delivery ecology e-learning: web, CD-ROM, video, email, webcam, bulletin boards, chat, streaming video/audio p-learning: weekend course, monthly evening meeting, summer camp, paper materials and books m-learning: PDA, mobile phone, WAP, SMS, 3G • match with objectives e.g. information -> web good motivation? … face to face sessions tutorial feedback?
  17. 17. not just either … or … • delivery ecology – many media in the educational experience – select for experience: appropriate and available • both … and … – several available together – sequential – occasional weekend course – simultaneous – paper + computer
  18. 18. HCI book search • can use on its own – good advert!! • also alongside the paper book
  19. 19. the weekend course • Barbara McManus (UCLAN, Preston) – teaching and investigating distance learning course – IT masters for health (doctors, nurses, admin) • weekend workshop – motivation, group formation, demo, hands on – some subjects … statistics … why? • location – hotel – c.f. Open University - use ‘real’ university – professional update vs. ‘being’ a student the experience
  20. 20. m-learning • with Fariza Hanis Abdul Razak (@lancs) • mobile good for … – when location matters – situated learning • field trips, tour guides, data collection • just-in-time training – when location does not matter • at home, on the train • content delivery by WAP … !!! – but WAP + paper … • interaction: multiple choice, applets • media: graphics, 3G movies, voice over

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Talk given at The e-Learning Experience Birmingham Institute of Art and Design, 15th October 2003 Particular ficus on how mobile and web learning should not simply attend to replicate the mechanisms of traditional face-to-face learning (lectures, labs, etc.), but instead learning should be deconstructed into its facets (information, motivation, etc.) and then reconstructed in more appropriate ways for new media. I addition mobile, web, paper, face-to-face, should to be seen as separate but as part of a delivery ecology, maybe used at separate times, or maybe concurrently.

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