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2. IBM Collaboration Solutions customer success stories

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Presenting IBM's credentials for collaboration and where customers and clients have been helped.

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2. IBM Collaboration Solutions customer success stories

  1. 1. Think 2018 / DOC ID / Month XX, 2018 / © 2018 IBM CorporationThink 2018 / DOC ID / Month XX, 2018 / © 2018 IBM Corporation Customer Successes
  2. 2. Design Finance Engineering Travel & Transportation Business Requirements Secure File Management Employee Engagement Smarter Use of Knowledge Improved Workflows Engaging External Teams Skills Acquisition Unlocking Ideas Transparency & Quality Core Capabilities Better business outcomes are achieved by focusing on the core capabilities you need to get the job done, and then choosing the best tools to achieve it.
  3. 3. 3 What are Core Capabilities? Secure File Management Employee Engagement Smarter Use of Knowledge Improved Workflows Engaging External Teams Skills Acquisition Unlocking Ideas Transparency & Quality
  4. 4. The Future of Work is built on Core Capabilities 4 Secure File Management Go beyond sending and storing files by email. Let your colleagues find content you provide without needing to ask you. Employee Engagement Smarter Use of Knowledge Improved Workflows Engaging External Teams Skills Acquisition Unlocking Ideas Transparency & Quality Share information freely in the organization. Encourage feedback, input, revision and development - use the collective knowledge. Make all the sources of knowledge in your organization available. Add Augmented Intelligence to help locate key expertise. Work flows throughout the organization - through email, files, comments, notifications. Connect and interconnect your workflows to improve efficiency. Blur the barrier between your organization and your customers and suppliers. Be partners, be agile and put your best people forward. Drive engagement. Constantly invest in your skills. Make it easy to find, acquire and share new skills and develop new ideas and approaches. Innovate through knowledge. Have a startup culture where ideas are nurtured through open exchange, development and revision. Everyone has a part to play in unlocking ideas. Transparency lowers risk and raises engagement. Staff feel involved and valued leading to better quality in every interaction. Better quality drives better outcomes. Inc Increasing sophistication and maturity of solution
  5. 5. Example: Finance Finance Example Business Outcomes Better compliance with regulations Smarter Use of Knowledge Improved Workflows Skills Acquisition Secure File Management Improved Workflows Transparency & Quality Employee Engagement Engaging External Teams Unlocking Ideas Core Capabilities to Achieve Outcome Lower operating costs More accurate forecasts and reports
  6. 6. Example: Travel & Transportation Example Business Outcomes Lower recruitment costs More timely information during disruptions Continuous competitive advantage Smarter Use of Knowledge Improved Workflows Skills Acquisition Secure File Management Improved Workflows Transparency & Quality Employee Engagement Engaging External Teams Unlocking Ideas Core Capabilities to Achieve Outcome Travel & Transportation
  7. 7. Smarter Use of Knowledge
  8. 8. Sika AG – IBM Connections software helps employees share winning product development and sales strategies “As our companies continue to grow and expand their business lines, IBM Connections social software helps us live our brand promise of building trust through innovation, perseverance and collaboration.” —Christian Frey, Head of Market and Competitive Intelligence Chemicals and Petroleum Solution component • IBM® Connections The Transformation: Facing accelerated growth through acquisitions, Sika needed to simplify knowledge sharing to continue building a competent, educated staff. Compressed sales cycles with a forum to share successful sales strategies with colleagues worldwide Improved processes with online community to increase visibility into product development project status across inter-departmental teams Smoother acquisitions with a social business platform to help speed staff onboarding, integration and training
  9. 9. Engaging External Teams
  10. 10. Share Business Problem Business Benefits Company Description Solution ComponentsTransformation “IBM encourages me to stretch my ambitions and then gives me the tools to turn my vision into reality.” - Bernd Gewehr, Head of IT, Vössing Vössing Construction / Architecture / Engineering Spurs efficient, effective collaboration in major infrastructure projects internally and externally Vössing has hundreds of engineers working with dozens of partners on thousands of infrastructure projects worldwide. How could the company enable effective cross company communication to help keep work on track? Thanks to cutting-edge collaboration solutions from IBM, employees at Vössing can access knowledge, ask questions and find answers rapidly—empowering them to share expert insights and best practices. The solution saves engineers days of research and has garnered a strong following within Vössing— equipping employees with the resources they need to hit project milestones on time. Days of research replaced by rapid questions and answers, search and find Rapid adoption demonstrates that employees value the solution Paves the way to seamless collaboration with clients and subcontractors Engineering firm Vössing specializes in providing planning, construction and project-management services in major infrastructure projects, such as building new roads, bridges and rail networks. Headquartered in Düsseldorf, the company has 14 offices across Germany as well as operations in China, Qatar, Austria, Poland and Slovenia. In total, the company employs over 600 people and manages over 12,000 infrastructure projects in more than 15 countries worldwide. •IBM® Connections™ Cloud S1 •IBM Verse™ •IBM Connections Cloud Meetings & Chat •IBM SmartCloud Notes
  11. 11. Taking it a step further with Watson Workspace Plus
  12. 12. Skills Acquisition
  13. 13. IBM facilitates better Recruiting & Onboarding with Soon 2 Be Blue & New 2 Blue 15 EXTERNAL ENGAGEMENT WITH PRE-HIRES INTERNAL ENGAGEMENT WITH NEW HIRES
  14. 14. INTERNAL ENGAGEMENT WITH NEW HIRES Now Imagine how WWS can get you Quicker Time to Value from your New Hires: • New hires can quickly get caught up on a team project with moments • Quickly learn the best tools to use to take action effectively in this new organization with Watson’s help
  15. 15. Safety & Emergency Response Business Challenge  Frequent accident, injuries, & operational disruptions  High costs of lost time, restricted duty, shutdowns, worker compensation  Poor visibility into the underlying drivers of incidents  And safety incidents have been increasing since 2015 Solution Benefits $40K Cost per workplace incident in US.* 99,000,000 Production days lost due to work- related injuries.** $2.74T Cost of illness and injury globally.* Reduced Injuries Access to safety procures, best practices, and effective real time communication, on the go, and from any device for geographically dispersed field workers. 3x Fewer Accidents Engaged locations out- performed all others and reported far fewer safety incidences. * Source: OSHA Safety and Health Topics page. **Source: NationalSafetyCouncil;Injury Facts,2016 Edition Faster Emergency Response Quickly and effectively pull together team and safety content to respond, on the go, to emergencies
  16. 16. • Create a Safety Minded Culture to prevent Safety Incidents as well as Ensure your Employees Understand your Safety Procedures • All new hires added to Safety Community in Connections, to access Safety Training and procedures from day one • Offer virtual training webinars via zoom to keep employees updated on new procedures. Record on zoom and store in Safety community for future reference • Give Your Employees the Tools to Report and React to Safety Concerns on the go – Anytime and Anywhere • Ability to for field workers to instantly share an incident via their mobile device in Watson Workspace. • Quickly find and access experts related to a particular safety process or procedure to get answers fast via Connections Expertise Locator in their Mobile Device • Respond Quickly and Effectively in the Event of an Emergency • Emergency Response Leadership Team can instantly react once alerted via pre- assembled Watson Workspace War Room • Leverage knowledge & best practices learned from past incidents with Watson, to make better informed decisions faster • Leadership team can then quickly activate decided response and alert all employees of needed action via larger Watson Workspace Safety & Emergency Response in the Real World How Connections & Watson Workspace can Help you Improve your Practices
  17. 17. Transparency & Quality
  18. 18. Meet Max Black One voice makes a
  19. 19. Think 2018 / Community Day / © 2018 IBM Corporation

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