Enterprise Mobile Web Development with Drupal - Taxi Dispatch Case study

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Today’s mobile devices have taken over as the most cost-effective and scalable way to replace legacy hardware solutions, as well as paper solutions, that were both clunky and expensive for users. One taxicab company – Green Cab of Madison – has adopted Apple iPads as their vehicle meter and communication device in their Toyota Prius green cabs. Their iPads are outfitted with a mobile app built on Drupal that enables them to collect real-time vehicle location data, to alert drivers of new calls, and to complete credit card transactions.

How Drupal was leveraged for rapid development of the base dispatch application

Why Drupal was the right choice for integrating with native and hybrid mobile apps

Where Drupal can be used for enterprise mobile application
development

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  • Enterprise Mobile Web Development with Drupal - Taxi Dispatch Case study

    1. 1. Taxi Cab Confessions – we did it with Drupal! @prometsource @akucharski
    2. 2. Agenda
    3. 3. Objectives <ul><li>How Drupal was leveraged for rapid development of the base dispatch application </li></ul><ul><li>Why Drupal was the right choice for integrating with native and hybrid mobile apps </li></ul><ul><li>Where Drupal can be used for enterprise mobile application development </li></ul>
    4. 4. Promet Source background <ul><li>Company Background </li></ul><ul><ul><li>Founded in 2003 </li></ul></ul><ul><ul><li>30 + employees </li></ul></ul><ul><ul><li>Offices in Chicago IL, Sunnyvale, CA </li></ul></ul><ul><li>Company Offerings </li></ul><ul><ul><li>Promet Source </li></ul></ul><ul><ul><ul><li>Web Development </li></ul></ul></ul><ul><ul><ul><li>Mobile Application Development </li></ul></ul></ul>
    5. 5. Promet Mobile Work <ul><li>M.DOT sites (Drupal) </li></ul><ul><li>Responsive Design and Theming (Drupal) </li></ul><ul><li>Mobile Application Development </li></ul><ul><ul><li>Native development for: </li></ul></ul><ul><ul><ul><li>IOS </li></ul></ul></ul><ul><ul><ul><li>Android </li></ul></ul></ul><ul><ul><li>Hybrid development with Phonegap </li></ul></ul>
    6. 6. About Me <ul><li>Presenter: </li></ul><ul><ul><li>Andrew Kucharski </li></ul></ul><ul><li>Co-Presenters </li></ul><ul><ul><li>Chris Bartlett </li></ul></ul><ul><ul><li>Rachel Jaro </li></ul></ul>
    7. 7. Mobile Application Opportunities <ul><li>By 2013, mobile phones will overtake PCs as the most-common Web access device worldwide </li></ul><ul><li>Transportation CIO’s made Mobility one of their top priorities for next two years </li></ul>
    8. 8. Project Background <ul><li>  Green cab of Madison is an eco-friendly taxicab service with a hybrid vehicle taxi fleet and shared ride service </li></ul><ul><li>Green cab needed a dispatch solution for their new fleet of cars equipped with iPads </li></ul>
    9. 9. Requirements and Challenges <ul><li>Build a Dispatch system to establish two way ride request communication with iPads in cars </li></ul><ul><li>Month and a half timeline before launch </li></ul><ul><li>Zone based ride calculation </li></ul><ul><li>Cars to provide up to date location to dispatch </li></ul>
    10. 10. Proprietary Technology Options
    11. 11. Green Cab business choices <ul><li>Option 1 – go with proprietary hardware solution </li></ul><ul><li>Option 2 – build a custom code application </li></ul><ul><li>Option 3 – build the application using Drupal </li></ul>
    12. 12. Our Approach <ul><li>Use Drupal as Dispatch Center </li></ul><ul><li>Use iPads as mobile dispatch unit </li></ul><ul><li>Use PhoneGap as application development platform </li></ul>
    13. 13. Benefits of Using Drupal <ul><li>Fast development cycle </li></ul><ul><li>Services Module </li></ul><ul><li>Security built in </li></ul><ul><li>Immediate prototyping </li></ul>
    14. 14. Mobile SDK – to go native or Hybrid
    15. 15. Use Hybrid Development Platform – we chose PhoneGap
    16. 16. Application Functionality <ul><li>Save Ride Request </li></ul><ul><li>Schedule a Ride Request for future time and date </li></ul><ul><li>Zone based ride cost calculation </li></ul><ul><li>Dispatch Taxi for Pick up </li></ul><ul><li>Drivers to Receive and Accept or Decline request </li></ul><ul><li>Update Driver during request with new information or cancel request </li></ul><ul><li>Display location of fleet on a map </li></ul>
    17. 17. Call Screen Pull down menu allows Users to assign calls to drivers. User can click on any call to view in entirety & make revisions.
    18. 18. Dispatch's Driver map Hold curser over orange dot to display cab number. All iPads have GPS tracking to manage cab’s location.
    19. 19. Implementation <ul><li>Dispatchers running GreenLightDispatch </li></ul><ul><li>*Photo by WrielessWeek™ </li></ul>
    20. 20. Zones and Open Layers
    21. 21. Receiving calls on ipad When Driver arrives to the pick up location, they will touch ‘Load’ or ‘No Load’ based on whether Rider gets into cab.
    22. 22. Additional Benefits <ul><li>Data Plan only – use skype for voice communication </li></ul><ul><li>Credit Card Processing via Little Square </li></ul><ul><li>Accept Credit Card information </li></ul><ul><li>Receive communication from dispatch </li></ul><ul><li>Vehicle Fleet management </li></ul><ul><li>Driver management </li></ul>
    23. 23. Architecture Drupal Services
    24. 24. The solution – Green Light Dispatch <ul><li>Notable Modules </li></ul><ul><ul><li>http://drupal.org/project/openlayers </li></ul></ul><ul><ul><li>http://drupal.org/project/services </li></ul></ul><ul><ul><li>http://drupal.org/project/cck </li></ul></ul><ul><ul><li>http://drupal.org/project/views </li></ul></ul><ul><ul><li>http://drupal.org/project/date </li></ul></ul>
    25. 25. Services to the rescue! <ul><li>3 components of Services module </li></ul><ul><li>server modules – receive and render request </li></ul><ul><li>authenticatation modules – authentication </li></ul><ul><ul><li>Extended authentication model to use both key and drupal authentication </li></ul></ul><ul><li>services modules – process and return data </li></ul><ul><ul><li>Extended the services module to minimize data transfer </li></ul></ul>
    26. 26. Challenges <ul><li>Google Maps API limit </li></ul><ul><ul><li>Oversight during development </li></ul></ul><ul><li>Limit Wireless Traffic </li></ul><ul><ul><li>Extended services module to make our own calls </li></ul></ul><ul><li>Testing </li></ul><ul><li>Performance Issues </li></ul><ul><ul><li>Performance improvement of 500% by limiting views </li></ul></ul>
    27. 27. Code distribution to iPads <ul><li>Three ways to get code to your Apple device </li></ul><ul><ul><li>IOS SDK </li></ul></ul><ul><ul><li>App Store </li></ul></ul><ul><ul><li>Enterprise Program </li></ul></ul><ul><li>Enterprise program allows for over the air updates to devices </li></ul>
    28. 28. Next Steps <ul><li>Native Client App for iPhone and Android </li></ul><ul><ul><li>Uses location to populate ride request </li></ul></ul><ul><ul><li>Ability track you taxi once ride is assigned </li></ul></ul><ul><li>Ability to SMS customers </li></ul><ul><li>Automatic Driver routing </li></ul><ul><li>In-app navigation (fastest route, traffic avoidance) </li></ul><ul><li>Simulate metered functionality via GPS tracking </li></ul><ul><li>Financial Reporting </li></ul>
    29. 29. iPad Application Case Study <ul><li>Dispatch software built on open source technology running on iPad applications instead of proprietary hardware. Featured by Apple and AT&T </li></ul><ul><li>iPad powered location and fleet tracking system - running the fleet of cabs in Madison </li></ul><ul><li>Product featured in Wireless week magazine: http://www.wirelessweek.com/Articles/2011/04/Devices-Green-Cab-iPad-Dispatch-System-Computers/ </li></ul>
    30. 30. Upcoming Consumer App
    31. 31. Drupal as a multiplatform CMS
    32. 32. Questions? www.prometsource.com [email_address] Twitter: @akucharski We are hiring!

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