Gov 2.0 for Honolulu-Pacific FEB and AGA-ASMC Conference

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Presentation delivered to the Honolulu-Pacific Federal Executive Board and the Association of Goverment Accountants (AGA)/American Society of Military Comptrollers (ASMC) Conference in Honolulu, HI in October 2009.

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Gov 2.0 for Honolulu-Pacific FEB and AGA-ASMC Conference

  1. 1. AVATARS, BLOGS AND WIKIS: HOW WEB 2.0 MAKES GOVERNMENT MORE OPEN, TRANSPARENT AND PARTICIPATORY For: By: 15th Biennial AGA/ASMC Andrew Krzmarzick Governmental Professional Senior Project Coordinator Development Conference Graduate School October 14, 2009
  2. 2. My Story Source: Flickr - Khalid Almasoud's Photostream
  3. 3. AGENDA
  4. 4. WHAT’S WEB 2.0?
  5. 5. BEFORE YOU BEGIN… 1. Why? Tie to mission, goals, objectives, needs, gaps. 2. Who? Champion, contributors, constituents. 3. What? Content is the key to success. 4. How? Decide which tools best meet goals. 5. When? Create a schedule to implement and evaluate.
  6. 6. 1. Why? Tie to mission, goals, objectives, needs, gaps. • Transparency • Accountability • Participation
  7. 7. BLOGS What is a Blog? a. an online journal or diary b. a “time bandit” that thwarts my team’s productivity c. abbreviation for “web log” d. a creature from a bad sci-fi movie
  8. 8. BLOGS Which of the following have a Blog? a) American Society of Military Comptrollers b) Association of Government Accountants c) Office of Management and Budget d) Transportation Security Agency e) US Air Force f) All of the Above
  9. 9. BLOGS Transforming Government http://asmc.typepad.com/viewpoint/ http://aga.typepad.com/aga/2009/09/index.html
  10. 10. 1. Why? Tie to mission, goals, objectives, needs, gaps. • Disseminate targeted messages • Explain your mission / activities • Foster dialogue / elicit feedback
  11. 11. Step 1: Pick a Blog Platform Step 2: Create an Account Step 3: Name Your Blog Step 4: Produce Content Step 5: Publish Post!
  12. 12. http://GenShift.com
  13. 13. WIKIS What in the world is a Wiki? a. an online encyclopedia b. a web-based tool where multiple users create, publish and edit information c. a Hawaiian word for “fast” d. all of the above
  14. 14. WIKIS You call this fast?
  15. 15. Transforming Government
  16. 16. 1. Why? Tie to mission, goals, objectives, needs, gaps. • Provide a space for inter-agency collaboration • Gather the intelligence of the crowd • Widen the net for broader insight / information • Create a crowd-corrected directory / resource
  17. 17. WIKIS Step 1: Pick a Wiki Platform Step 2: Create an Account Step 3: Set Up Your Wiki Step 4: Produce Content Step 5: Edit and Post!
  18. 18. SOCIAL VIRTUAL NETWORKS Who in this room has the most connections/friends on: NOT JUST FOR KIDS!!!
  19. 19. SOCIAL VIRTUAL NETWORKS Transforming Government
  20. 20. KNOWLEDGE Information Ideas Insight Sharing Issues Individuals Intelligence
  21. 21. KNOWLEDGE • Free • “Micro-blogging” • 140 characters or less • Send and read user updates  aka “Tweets” • Text-based, but can post links / photos • Anywhere, anytime via cell or computer
  22. 22. KNOWLEDGE GovTwit.com • State/Local = 900+ • Federal Agencies = 500+ • Dept of Defense = 150+ • Hawaii = 8
  23. 23. KNOWLEDGE 1. Why?  Crowd-sourcing ideas to improve services  Communicating with / to citizens  Posting links to key information  Reporting incidents, sending alerts  Promoting events, surveys, studies, etc.
  24. 24. KNOWLEDGE Step 1: Go to Twitter.com Step 2: Create an Account Step 3: Find People to Follow Step 4: Consider Alternate Tools Step 5: Jump in the Stream (“dialoguing” vs. “doing”)
  25. 25. KNOWLEDGE
  26. 26. KNOWLEDGE Steve Ressler Founder, GovLoop.com
  27. 27. KNOWLEDGE Business Problem: Millions of government employees working on similar issues but no safe place to connect and share best practices Solution: GovLoop.com - Social Network for Government Community
  28. 28. KNOWLEDGE ONE YEAR LATER…  Over 20,000 members  CTOs, CIOs, Politicians, Professors, Innovators at All Levels of Government  International Collaboration (Australia, Brazil, Canada)
  29. 29. KNOWLEDGE 1. Why? Tie to mission, goals, objectives, needs, gaps.  Share / gain knowledge / information  Connect with colleagues / common interests  Replicate best practices more rapidly
  30. 30. KNOWLEDGE http://www.facebook.com/recoverydotgov
  31. 31. KNOWLEDGE
  32. 32. KNOWLEDGE Groups
  33. 33. KNOWLEDGE 1. Why? Tie to mission, goals, objectives, needs, gaps.  Recruit candidates for open positions  Find job candidate references/recommendations  Launch discussions with industry / other agencies in groups
  34. 34. http://betterbuyproject.com
  35. 35. http://www.thenationaldialogue.org
  36. 36. Why/How do you use ? http://www.youtube.com/UnitedStatesNavy
  37. 37. 1. Why? Tie to mission, goals, objectives, needs, gaps.  Tell your story (control your message)  Capture knowledge of retiring employees  Recruit the next generation of public servants
  38. 38. PODCASTS Q. What’s the difference between a podcast and a vodcast? A. Podcast = Audio Downloadable Vodcast = Video
  39. 39. PODCASTS
  40. 40. 1. Why? Tie to mission, goals, objectives, needs, gaps.  Provide public service announcements  Train / inspire your personnel (bite-size chunks)  Record important meetings / events
  41. 41. PODCASTS Step 1: Pick a Platform Step 2: Create an Account Step 3: Create Your Call Step 4: Start/Record Call Step 5: Edit and Post!
  42. 42. MOBILE PHONES/DEVICES What has your Cell Phone taught you lately? “Most cell phones today have more computing power than was available to NASA during the • Podcast Briefs (i.e. Guide by Cell) Apollo space program…” • Audio Books - Wes Ferguson, Author of • Training / Courses Moving at the Speed of Creativity • Emergent Information
  43. 43. MOBILE PHONES/DEVICES http://www.faa.gov/wireless/info
  44. 44. What’s the coolest name for an avatar in Second Life? a. Ichabod Issachar b. Siegfried Lactanoid c. Zedeka Nadezda d. Horatio Fizelmeister Second Life Avatar
  45. 45. VIRTUAL WORLDS Transforming Government
  46. 46. WEB 3.0? • 3-D • Mobile / Clouds • Aggregation
  47. 47. THANK YOU!

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