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Using Tai-chi to deal with agility

At HolidayCheck we are working in a very fast and challenging environment on a daily base. Applying agile methods to improve our products and the solutions for our customers sounds logical. However it isn't a linear path and therefore we need to learn to deal with the various moves. The moves are similar like the once from a pendular. The softness of the tai-ch moves and forms is a great way to deal with these motions that you might not be able to control as an agile coach at all times.

1 of 32
USING TAI-CHI TO DEAL
               WITH THE AGILE PENDULAR
                     ALEX KEMPKENS - AGILE COACH AT HOLIDAY CHECK AG
                                     GOTO ZURICH 2013


                           PLEASE ENGAGE USING THE GOTO GUIDE APP
                         ASK QUESTIONS WHEN THEY CROSS YOUR MIND!


                                                            HolidayCheck AG | Bahnweg 8 | CH-8598 Bottighofen
                                            T +41 (0)71 686 9000 | F +41 (0)71 686 9009 | info@holidaycheck.com



Mittwoch, 10. April 13
Agile
                                              Scrum              Methods

                                                                  Kanban




                BRINGING HOLIDAY CHECK TOGETHER WITH AGILE & TAI-CHI

                                                      Zürich, April.2013 | @akempkens #gotozhr
Mittwoch, 10. April 13
WE ENABLE CUSTOMERS TO BE HAPPY
               AS THEY KNOW ABOUT THEIR VACATION BEFORE THEY TRAVEL

                                                     Zürich, April.2013 | @akempkens #gotozhr
Mittwoch, 10. April 13
THE ENVIRONMENT WE ARE IN

                         REQUIRES CONTINUOUS IMPROVEMENT OF OUR
                         PRODUCTS

                         INCLUDES THE COMPLEXITY OF DIFFERENT MARKETS

                         IS BUILD ON SHARED INFORMATION FROM US AND 3RD
                         PARTIES

                         LEGAL AND FINANCIAL CONSTRAINTS

                         INCLUDES A POWERFUL SHAREHOLDER AND
                         INTERNATIONAL GROUP



                                                           Zürich, April.2013 | @akempkens #gotozhr
Mittwoch, 10. April 13
SOME HISTORY

                         FOUNDED BECAUSE OF     EXPANSION TO NEW
                         PERSONAL DEMAND        MARKETS

                         GROWN BASED ON HOTEL   NEED FOR FASTER
                         REVIEWS                PRODUCTION CYCLES

                         BECAME E-COMMERCE      NEED FOR MORE
                         PLATFORM FOR TRAVEL    PREDICTABLE PRODUCT
                                                DEVELOPMENT
                         NEW SHAREHOLDER &
                         MANAGEMENT             NEED FOR THE
                                                CAPABILITY TO MANAGE
                                                BIGGER EFFORTS



                                                        Zürich, April.2013 | @akempkens #gotozhr
Mittwoch, 10. April 13
SOME FACTS


                         PRODUCT AND TECHNOLOGY
                         FOCUSED TEAMS

                         DISTRIBUTED TEAMS

                         MARKET CENTRIC
                         ORGANIZATION

                         AGILE STARTED IN 2010/2011




                                                      Zürich, April.2013 | @akempkens #gotozhr
Mittwoch, 10. April 13
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Using Tai-chi to deal with agility

  • 1. USING TAI-CHI TO DEAL WITH THE AGILE PENDULAR ALEX KEMPKENS - AGILE COACH AT HOLIDAY CHECK AG GOTO ZURICH 2013 PLEASE ENGAGE USING THE GOTO GUIDE APP ASK QUESTIONS WHEN THEY CROSS YOUR MIND! HolidayCheck AG | Bahnweg 8 | CH-8598 Bottighofen T +41 (0)71 686 9000 | F +41 (0)71 686 9009 | info@holidaycheck.com Mittwoch, 10. April 13
  • 2. Agile Scrum Methods Kanban BRINGING HOLIDAY CHECK TOGETHER WITH AGILE & TAI-CHI Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 3. WE ENABLE CUSTOMERS TO BE HAPPY AS THEY KNOW ABOUT THEIR VACATION BEFORE THEY TRAVEL Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 4. THE ENVIRONMENT WE ARE IN REQUIRES CONTINUOUS IMPROVEMENT OF OUR PRODUCTS INCLUDES THE COMPLEXITY OF DIFFERENT MARKETS IS BUILD ON SHARED INFORMATION FROM US AND 3RD PARTIES LEGAL AND FINANCIAL CONSTRAINTS INCLUDES A POWERFUL SHAREHOLDER AND INTERNATIONAL GROUP Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 5. SOME HISTORY FOUNDED BECAUSE OF EXPANSION TO NEW PERSONAL DEMAND MARKETS GROWN BASED ON HOTEL NEED FOR FASTER REVIEWS PRODUCTION CYCLES BECAME E-COMMERCE NEED FOR MORE PLATFORM FOR TRAVEL PREDICTABLE PRODUCT DEVELOPMENT NEW SHAREHOLDER & MANAGEMENT NEED FOR THE CAPABILITY TO MANAGE BIGGER EFFORTS Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 6. SOME FACTS PRODUCT AND TECHNOLOGY FOCUSED TEAMS DISTRIBUTED TEAMS MARKET CENTRIC ORGANIZATION AGILE STARTED IN 2010/2011 Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 7. AGILITY IS A PATH WITH A GOAL ... Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 8. ... BUT SOMETIMES YOUR WAY IS BLOCKED. Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 9. THE PENDULAR MOVES Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 10. MOVE 1 - JUST GET IT DONE A STARTUP WITH A LOT OF FREEDOM A SMALL GROUP OF DECISION MAKERS GIVING DEVELOPERS THE FREEDOM TO WORK BASED ON THEIR KNOWLEDGE AND EXPERIENCE TRY VARIOS THINGS AND VERIFY THE SUCCESS WE PRODUCE CUSTOMER VALUE Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 11. WHAT HAPPEND? WE GROW UP BECAME SUCCESSFUL HIRED MORE DEVELOPERS GOT MORE TEAMS GOT MORE ORGANIZATIONAL STRUCTURE GOT MORE PROCESS REQUIREMENTS Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 12. MOVE 2 - SWING BACK Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 13. WE TRIED - YOU NAME IT PRODUCT MANAGEMENT INCREASED COMPLEXITY THE A-TEAM INCREASED PROCESSES POOL OF DEVELOPERS INTRODUCED NEW CULTURES INTERNATIONALIZATION OF DEVELOPMENT BUILD DISTRIBUTED TEAMS PERSONAL GOALS Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 14. MOVE 3 - BECOME AGILE IF A COMPANY THINK‘S ABOUT AGILITY THERE IS A REASON YOU HAVE A GOAL YOU HAVE SOME EXPERIENCE SOME PEOPLE WANT TO CHANGE SOMETHING Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 15. INTRODUCTION OF AGILE @ HC THE IT DEPARTMENT VARIOUS TEAMS BEING SUGGESTED AGILE CREATED CERTAIN ASSUMPTIONS AGILITY = SCRUM HAD BEEN MADE BY MANAGEMENT TEAMS BEING TRANSFORMED A CONSULTANT WAS HIRED TO SUPPORT PO‘S BEING DEFINED AND TRAINED SCRUM MASTERS ARE BEING HIRED MOST OF IT - WITHIN 6 MONTH! Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 16. MOVE 4 - BECOME MORE PREDICTABLE ROADMAP PLANNING FORECASTS PROGRAM MANAGEMENT PORTFOLIO MANAGEMENT REPORTING / KPI‘S Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 17. ARE THESE MOVES EVIL? NO! YOU NEED TO BE ABLE TO UNDERSTAND THEM Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 18. PHILOSOPHY OF TAI-CHI (ONLY PARTS AND INTERPRETATION) Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 19. SOFTNESS WINS OVER FORCE EVEN SO YOU MIGHT NOT BE FAST - YOU ARE STRONG YOU NEED TO ADAPT TO YOUR OPPONENT - HE IS PART OF THE ENVIRONMENT MOVING BACK DOES NOT MEAN YOU GIVE UP Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 20. OUR AGILE CHI FORMS KEY IS THE DEFINITION OF UNDERSTANDABLE VALUES DO NOT OVERREACT IF SOMEONE QUESTIONS MOVE WITH THE WAVES NOT AGAINST THEM CHANGE NEEDS TIME Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 21. GET MORE OF EVERYTHING Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 22. LEAD WITH A VISION FOR AGILE BUILD AN UNDERSTANDING FOR AN AGILE VISION SUPPORT PEOPLE TO COMMUNICATE CORRECT ABOUT AGILE TRANSPARENCY Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 23. WHAT WE LEARNED THAT DOES NOT WORK Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 24. INTRODUCE SCRUM AND ASSUME PEOPLE AGILE PEOPLE TEND TO BE UNDERSTAND AGILITY TO FAST FOR NON-AGILE PEOPLE - BE PATIENT PREDICT PERFORMANCE / EFFICIENCY INCREASE TRYING TO INTRODUCE AGILE AND TRANSFORM THE COMPANY AT THE TECHNICAL DEPT IS EVEN SAME TIME MORE COMPLEX TO MANAGE TRYING TO INTRODUCE AGILE AND PMI PROCESSES TEACH PEOPLE ONCE AND AT THE SAME TIME EXPECT THEM TO CHANGE Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 25. WHAT WE LEARNED THAT DOES WORK Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 26. Accountability in the teams Complete technical Management of infrastructure all our initiatives Improve in one portfolio knowledge INTRODUCE AGILITY STEP BY STEP - NOT IN A RUSH Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 27. STATE OF AGILITY @ HC WE SUPPORT EACH OTHER IN THE TOMORROW FOCUS GROUP TO BE MORE AGILE WE CONTINUE TO EDUCATE, INSPECT AND ADAPT OUR PROCESSES WE ACCEPT NEW REQUIREMENTS AND INTEGRATE THEM STEP BY STEP Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 28. STATE OF AGILITY @ HC REGULAR SURVEY ACCEPT REGULATIONS WITHIN TEAMS AND AND INTEGRATE THEM IN CUSTOMERS YOUR AGILITY BUILD A REGULAR QUESTION THE PROCESS COMMUNICATION UNTIL YOU UNDERSTAND TOWARDS MANAGEMENT THE REASON BUILD KNOWLEDGE INITIATIVES / PROJECTS EXCHANGE ARE GROUPED BY COMPLEXITY - NOT SIZE Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 29. AGILE = CHANGE FOR THE INTRODUCTION OF AGILE IT IS NOT IMPORTANT FROM WHERE YOU COME THERE ARE VARIOUS WAYS YOU CAN GO ALL OF THEM IS A CHANGE TO YOUR ORGANIZATION IF YOU LET IT HAPPEN IT WILL AFFECT THE WHOLE ORGANIZATION IN THE END Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 30. THANK YOU ALEX KEMPKENS (AGILE COACH & TEAM MANAGER) ALEXANDER.KEMPKENS@HOLIDAYCHECK.COM HTTP://CH.LINKEDIN.COM/IN/AKEMPKENS/ YES - WE ARE HIRING! WWW.HOLIDAYCHECK.COM/JOBS Zürich, 10.04.2013 | © Alexander Kempkens Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 31. THANK‘S FOR INSPIRATIONS THE AGILE TEAM @ HC OUR AGILE COACHES ENRICO KARG, ROBERT BLESSING, FELIX RÜSSEL, MARC BLESS, SASKIA ROCH, LINDA SIERING MISCHA RAMSEYER, JURGEN APPELO FORMER MEMBERS OF THE HC TEAM OUR MANAGEMENT MARKUS WISSEKAL, KOSTANTIN TEAM OBENLAND THE AGILE EVANGELISTS JEFF SUTHERLAND, ROMAN PILCHER, BORIS GLOGER, BAS VODDE, ... Zürich, 10.04.2013 | © Alexander Kempkens Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13
  • 32. IMAGE REFERENCES ADAMLEDERER AIRPORTBER AVATAR__KATARA_TAI_CHI_BY_AGATES_LINK BENBEENS ORGANIZATION_TRIANGLE BRUNO OLIVERIA GEEKPROD HEAVY WAVES_ERIK K VELAND KORRA_TAI_CHI_WATERBENDING_BY_GBRO910- D424VKF MARCO SANSONI „NORDPOL“ PANDA HIROKI MARUHASHI TILL KRECH_BERLIN ALEXANDERPLATZ_CONSTRUCTION_CRANES WAVES_IN_PACIFICA_BROCKEN INAGLORY ZEITLOS DORIS_HAUSEN Zürich, 10.04.2013 | © Alexander Kempkens Zürich, April.2013 | @akempkens #gotozhr Mittwoch, 10. April 13